Comparison

NAPA PROLink vs O'Reilly Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NAPA PROLink

This app allows automotive professionals to quickly scan VINs for accurate vehicle selection, check parts inventory, and order in-stock items for same-day delivery. It also facilitates searching by keyword or interchange part numbers and tracking orders.

Highlights
  • VIN scan decoder for accurate vehicle selection
  • Check inventory availability
  • Shop in-stock parts for same-day delivery
  • Search by keyword and interchange part numbers
  • Place and track orders
  • View order history, invoices, and statements
Features
Read full description

NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery! Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password. Don’t have a NAPA AUTO PARTS commercial account? Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details. VIN SCAN DECODER - Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection. - Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”. - View decoded Vehicle Details, product resources & exhaust diagrams. SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS - Search by keyword or NAPA part number. - Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers. PLACE AND TRACK ORDERS - Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center. - Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements. SAME DAY DELIVERY - Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders. - View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers. FREE SHIPPING ON QUALIFYING ORDERS - Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100. - Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods. CONTACT US - Need a NAPA PROLink professional account? Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details. - Not a professional? Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS. - Questions? Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com

About

O'Reilly Pro

Streamline vehicle service and parts management with this app designed for automotive repair professionals. Features include VIN scanning, parts lookup, ordering, and customer quoting. Supports English and Spanish.

Highlights
  • VIN scanner and license plate decoder
  • Parts lookup and ordering
  • Real-time inventory access
  • Part number interchange
  • Order placement and tracking
  • Customer quoting via text/email
  • Bilingual support (English/Spanish)
Features
Currently charting
Read full description

Welcome to the O'Reilly Auto Parts Professional Mobile App, your ultimate tool for streamlining vehicle service and parts management from your mobile device. Whether you're an auto repair shop owner, a service writer, mechanic, or any automotive repair professional, our app is designed to enhance your efficiency and simplify your work day. **If you don’t have an O’Reilly Auto Parts Professional Account, you can request access from the app login screen or contact your local O’Reilly Auto Parts store for more details and assistance. ** Features of the O'Reilly Auto Parts Professional Mobile App: The O’Reilly Auto Parts Professional Mobile App supports both English and Spanish. If you already have your phone settings defaulted to Spanish, the app will automatically download content in Spanish. This can save you time while using the app and prevent you from having to toggle to the language you prefer to use on the app. Users can also toggle easily from English to Spanish using the language preferences in the “More” tab. Efficient Vehicle Identification Our VIN scanner and license plate decoder tools make identifying vehicles simple and efficient. Quickly decode vehicle information, order parts, sync with your desktop, and manage your service needs more effectively using the tools available in the O’Reilly Auto Parts Professional Mobile App. Seamless Parts Lookup and Ordering You can find the parts you need by searching using keywords, part numbers, and more, or by navigating with our simple catalog lookup. The O’Reilly Professional App provides instant access to our comprehensive catalog and real-time inventory, ensuring you get the right parts quickly and accurately – keeping you focused on your customers. Interchange You can use interchange to cross-reference part numbers from original equipment manufacturers (OEMs), other brands, or even superseded part numbers to find the right part for the job every time. Place & Track orders Submit orders for delivery or pickup from your local O’Reilly Auto Parts store, see local store, hub, and DC availability and delivery times, and even track the status of your order or view previous orders in the order history and tracker view features. Send Quotes to Customers Quickly and easily send quotes to your customers via text message or email to simplify their service and minimize wait times before beginning repairs. Professional Support Need Assistance? Contact our support team for any questions or help with your account at OReillyProSupport@oreillyauto.com, or call us at (800) 934-2451. Download and Get Started The O'Reilly Auto Parts Professional Mobile App is available for download now. Log in with your existing O'Reilly Professional account, or sign up through the app, to start enjoying these features now.

Screenshots

NAPA PROLink4 screens
O'Reilly Pro4 screens

Verdict

The call

The clearest difference is rating: O'Reilly Pro at 4.4 against NAPA PROLink's 2.6. O'Reilly Pro also leads on review sentiment (61% vs 35%) and update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

O'Reilly Pro holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: O'Reilly Pro has 375 ratings behind it against 50, so its average is the more settled of the two. Written reviews point the same way: 35% of NAPA PROLink's written reviews are positive against 61% of O'Reilly Pro's.

UpkeepUpdate frequency

NAPA PROLink ships an update every 3 months, O'Reilly Pro every 4 weeks. The most recent releases landed on August 14, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 6 level
NAPA PROLink versus O'Reilly Pro: the parameters behind the verdict, then further details
ParameterNAPA PROLinkO'Reilly Pro
PriceFreeFree
Rating2.6 (50 ratings)4.4 (375 ratings) — better
Positive reviews35.1% of reviews61.1% of reviews — better
Number of ratings50375 — better
Update frequencyEvery 3 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#116 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size125 MB53 MB
Age rating4+4+
DeveloperGenuine Parts CompanyO'Reilly Auto Parts

Customer experience

NAPA PROLink

All ratings47 ratings
Positive38.3%
Neutral2.1%
Negative59.6%
Written reviews77 reviews
Positive35.1%
Neutral1.3%
Negative63.6%

O'Reilly Pro

All ratings375 ratings
Positive83.2%
Neutral1.9%
Negative14.9%
Written reviews90 reviews
Positive61.1%
Neutral6.7%
Negative32.2%

User reviews

NAPA PROLink

From 50 App Store ratings

What we love

  • 👍 VIN scan functionality
  • 👍 License plate lookup
  • 👍 Ordering parts online
  • 👍 Search history transfer
  • 👍 Labor times feature

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Frequent login issues
  • 🐛 App freezes often
  • 🐛 Difficult to navigate
  • 🐛 No back button

O'Reilly Pro

From 375 App Store ratings

What we love

  • 🚀 Fast and quick
  • 👍 Smooth and quick research
  • 👍 Keeps cars rotating off lifts
  • 👍 Simple to use, parts categorized
  • 👍 Wonderful app, made job easier

Room to improve

  • 🔒 Cannot use without making an account, no guest mode
  • ⚠️ Invoices on web and app do not include tax, inconvenient

Bugs and requests

NAPA PROLink

Reported bugs

32 issues
  • Setup process requires invoice numbers that are not recognized
  • App requires login every time it's opened
  • Orders not processing or being looked at in store
  • App asks for unnecessary vehicle details even with VIN
  • Scrolling up clears search
Show 27 more
  • App becomes unresponsive when adding to cart
  • Cannot close PDF files
  • White screen when returning to app from other apps
  • No back button
  • App crashes frequently
  • App fails to load
  • Scanner button errors
  • Scanner is broken
  • Anyline license error
  • App logs out randomly and doesn't allow re-login
  • App freezes on iOS
  • License plate lookup no longer works
  • App won't remember entered cars
  • Camera won't focus for VIN scan
  • App won't take lower case alpha characters for VIN
  • App hangs on login screen
  • VIN scan tool will not focus on VIN
  • App won't decode VIN
  • App gets stuck in endless load loop
  • Search after selecting vehicle does not load
  • App cannot connect to server
  • App crashes when looking up parts
  • App hangs and doesn't enter customer name in Prolink
  • App is clunky when deleting VINs or entering multiple vehicles
  • VIN decoding fails
  • Login button does nothing
  • App doesn't load search results

Requested features

7 requests
  • Add scan functionality while multitasking on iPad
  • Link to TRACS or update NAPA TRACS app scanner
  • Allow scanning for Chevy (GM) makes without barcode
  • Add notes section to VIN scan
  • Improve user-friendliness of app and website
Show 2 more
  • Add stock check at DC and other stores
  • Add VIN barcode to windshield for all manufacturers

O'Reilly Pro

Reported bugs

1 issue
  • Cannot get into app past login screen after 8 pm

Requested features

2 requests
  • Vehicle data/spec like Google
  • Print invoices with tax

In-app purchases

None

NAPA PROLink

No in-app purchases

None

O'Reilly Pro

No in-app purchases

Questions

Is NAPA PROLink free?
NAPA PROLink is free to download, with no in-app purchases.
Is O'Reilly Pro free?
O'Reilly Pro is free to download, with no in-app purchases.
Which has better reviews, NAPA PROLink or O'Reilly Pro?
O'Reilly Pro is rated higher. NAPA PROLink averages 2.6 out of 5 from 50 ratings, while O'Reilly Pro averages 4.4 from 375 ratings.
Do NAPA PROLink or O'Reilly Pro have ads?
Neither NAPA PROLink nor O'Reilly Pro shows ads.
Which is updated more often, NAPA PROLink or O'Reilly Pro?
NAPA PROLink ships an update every 3 months, and O'Reilly Pro every 4 weeks. Most recently, NAPA PROLink was updated on August 14, 2026 and O'Reilly Pro on September 21, 2026.

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