Comparison

NAPA PROLink vs ALLDATA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NAPA PROLink

This app allows automotive professionals to quickly scan VINs for accurate vehicle selection, check parts inventory, and order in-stock items for same-day delivery. It also facilitates searching by keyword or interchange part numbers and tracking orders.

Highlights
  • VIN scan decoder for accurate vehicle selection
  • Check inventory availability
  • Shop in-stock parts for same-day delivery
  • Search by keyword and interchange part numbers
  • Place and track orders
  • View order history, invoices, and statements
Features
Read full description

NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery! Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password. Don’t have a NAPA AUTO PARTS commercial account? Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details. VIN SCAN DECODER - Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection. - Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”. - View decoded Vehicle Details, product resources & exhaust diagrams. SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS - Search by keyword or NAPA part number. - Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers. PLACE AND TRACK ORDERS - Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center. - Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements. SAME DAY DELIVERY - Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders. - View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers. FREE SHIPPING ON QUALIFYING ORDERS - Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100. - Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods. CONTACT US - Need a NAPA PROLink professional account? Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details. - Not a professional? Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS. - Questions? Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com

About

ALLDATA

Access comprehensive OEM automotive repair and diagnostic data on your mobile device. Streamline inspections with photo documentation and generate detailed reports. Identify vehicle issues efficiently with built-in diagnostic tools for faster customer approvals and increased productivity.

Highlights
  • OEM repair procedures
  • Diagnostic trouble codes (DTCs)
  • Technical service bulletins (TSBs)
  • Integrated inspection tools
  • Photo documentation
  • Live sensor data graphing
  • Full-system scan reports
Read full description

ALLDATA Mobile App Content ALLDATA's Professional Automotive Repair and Shop Management Solutions at Your Fingertips ALLDATA delivers a complete integrated workflow solution for automotive professionals, combining repair and collision procedures, diagnostics, shop management, and vehicle inspections in one easy-to-use app. Access industry-leading OEM repair information, including maintenance procedures, technical service bulletins (TSBs), wiring diagrams, diagnostic trouble codes (DTCs), and ADAS information all from your mobile device. From vehicle intake to final delivery, ALLDATA helps keep your shop connected and your technicians productive. Diagnostic Intelligence combines AI-powered insights with trusted OEM repair information to help technicians solve complex problems faster. ALLDATA Shop Manager Essentials and Shop Manager Pro help manage customers, repair orders, scheduling, communication, and workflow throughout the repair process, while ALLDATA Inspections makes it easy to document vehicle conditions, capture photos and videos, and share recommended repairs with customers. ALLDATA Repair® & ALLDATA Collision® (Professional Subscribers) • Access detailed repair procedures, maintenance instructions, diagnostic information, TSBs, DTCs, ADAS, and more. • Get full mechanical procedures: TSBs, diagnostics by DTC code, parts & labor estimates, drivetrains, suspension, and more. • View over 300,000 interactive color wiring diagrams alongside OEM diagrams. • Receive dedicated support from the ALLDATA Library team for hard-to-find OEM information. For Collision Repair Professionals • View OEM procedures for sectioning, structural repairs, new materials, panel replacements, sensors, and more. • Access position statements, steel repairability guidelines, and adhesive guides. • Follow OEM-accurate procedures to improve repair compliance and liability protection. ALLDATA Shop Manager and Pro (Professional Subscribers) Manage customer information, repair orders, and vehicle history from virtually anywhere with ALLDATA Shop Manager. Shop Manager • Manage customer information and vehicle history. • Create and track repair orders. • Access shop information from virtually anywhere. • Keep daily operations organized and efficient. Upgrade to Shop Manager Pro for additional workflow management tools: • Appointment scheduling and calendar management • Two-way customer texting • Photo and video documentation • Work-in-progress tracking • Inventory management • Greater visibility into shop performance and daily operations ALLDATA Inspections (Professional Subscribers) Enhance your workflow with Inspections seamlessly integrated into ALLDATA Shop Manager. • Check in new or returning customers directly at the vehicle. • Choose from multiple inspection templates. • Attach photos and video to digital inspection sheets. • Perform detailed brake and tire inspections. • Flag necessary or upcoming services, boosting revenue opportunities. • Email inspections for faster customer approval.

Screenshots

NAPA PROLink4 screens
ALLDATA4 screens

Verdict

The call

The clearest difference is rating: ALLDATA at 3.5 against NAPA PROLink's 2.5. ALLDATA also leads on update cadence (every 5 weeks vs every 3 months). NAPA PROLink's advantage is monetization model (free vs subscription) and review sentiment (35% vs 10%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ALLDATA holds the better App Store score, 3.5 against 2.5. That said, the two scores are not equally well evidenced: NAPA PROLink has 57 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 35% of NAPA PROLink's written reviews are positive against 10% of ALLDATA's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

NAPA PROLink ships an update every 3 months, ALLDATA every 5 weeks. The most recent releases landed on October 22, 2026 and October 26, 2026 respectively.

Scorecard5 real differences · 5 level
NAPA PROLink versus ALLDATA: the parameters behind the verdict, then further details
ParameterNAPA PROLinkALLDATA
PriceFreeFree
Rating2.5 (57 ratings)3.5 (8 ratings) — better
Positive reviews35.1% of reviews — better9.7% of reviews
Number of ratings57 — better8
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size126 MB91 MB
Age rating4+4+
DeveloperGenuine Parts CompanyALLDATA, LLC

Customer experience

NAPA PROLink

All ratings56 ratings
Positive32.1%
Neutral1.8%
Negative66.1%
Written reviews77 reviews
Positive35.1%
Neutral1.3%
Negative63.6%

ALLDATA

Written reviews62 reviews
Positive9.7%
Neutral3.2%
Negative87.1%

User reviews

NAPA PROLink

From 57 App Store ratings

What we love

  • 👍 VIN scan functionality
  • 👍 License plate lookup
  • 👍 Ordering parts online
  • 👍 Search history transfer
  • 👍 Labor times feature

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Frequent login issues
  • 🐛 App freezes often
  • 🐛 Difficult to navigate
  • 🐛 No back button

ALLDATA

From 8 App Store ratings

What we love

  • 👍 VIN scanning helpful in shop
  • 👍 Easier than website for phone use
  • 👍 App is fantastic, user-friendly, quick, responsive
  • 👍 Huge boost to garage
  • 👍 Works like a charm on iPad Air 3

Room to improve

  • 🐛 Extremely slow and unreliable
  • 🐛 Expensive subscription for functionality
  • 🐛 App does not support repair side
  • 🐛 App crashes or closes instantly
  • 🐛 Does not work on mobile devices

Bugs and requests

NAPA PROLink

Reported bugs

32 issues
  • Setup process requires invoice numbers that are not recognized
  • App requires login every time it's opened
  • Orders not processing or being looked at in store
  • App asks for unnecessary vehicle details even with VIN
  • Scrolling up clears search
Show 27 more
  • App becomes unresponsive when adding to cart
  • Cannot close PDF files
  • White screen when returning to app from other apps
  • No back button
  • App crashes frequently
  • App fails to load
  • Scanner button errors
  • Scanner is broken
  • Anyline license error
  • App logs out randomly and doesn't allow re-login
  • App freezes on iOS
  • License plate lookup no longer works
  • App won't remember entered cars
  • Camera won't focus for VIN scan
  • App won't take lower case alpha characters for VIN
  • App hangs on login screen
  • VIN scan tool will not focus on VIN
  • App won't decode VIN
  • App gets stuck in endless load loop
  • Search after selecting vehicle does not load
  • App cannot connect to server
  • App crashes when looking up parts
  • App hangs and doesn't enter customer name in Prolink
  • App is clunky when deleting VINs or entering multiple vehicles
  • VIN decoding fails
  • Login button does nothing
  • App doesn't load search results

Requested features

7 requests
  • Add scan functionality while multitasking on iPad
  • Link to TRACS or update NAPA TRACS app scanner
  • Allow scanning for Chevy (GM) makes without barcode
  • Add notes section to VIN scan
  • Improve user-friendliness of app and website
Show 2 more
  • Add stock check at DC and other stores
  • Add VIN barcode to windshield for all manufacturers

ALLDATA

Reported bugs

29 issues
  • App opens and closes instantly
  • App works on iPad but not mobile
  • App crashes frequently
  • Latest update prevents loading ALLDATA
  • Login issues, access denied repeatedly
Show 24 more
  • App won't start
  • Only repair estimator and community icons visible
  • Cannot log in, all access points in use
  • Crashes in the middle of a relearn/reset job
  • Login boots out immediately
  • Back/previous screen button gone in landscape mode
  • Help menu buttons not working
  • Convert or Reference Repair buttons not working
  • App requires internet connection 24/7
  • Login on iPhone app doesn't link to subscription
  • Auto logout after logging in
  • Blank page after login
  • App doesn't do anything
  • Cannot find anywhere to access repair data after login
  • Search function doesn't work
  • App is strictly a data logger, not the full suite
  • App doesn't seem to have any data
  • Cannot access subscription using this app
  • App interface glitchy and not smooth
  • App has no service or repair information
  • App doesn't give access to repair data subscriptions
  • Cannot log in or access ALLDATA repair
  • App crashes right after login
  • App takes back to sign-in screen after terms and agreements

Requested features

9 requests
  • Offline usability for critical jobs
  • Mobile-friendly website or app for repair info
  • Ability to access repair info on the go
  • App should be designed for phones, not just tablets
  • Access to repair data on the phone
Show 4 more
  • Mobile app for the site with full features
  • App to read wire pinouts without printing
  • Basic customer check-in functionality
  • Dark mode option

In-app purchases

None

NAPA PROLink

No in-app purchases

None

ALLDATA

No in-app purchases

Questions

Is NAPA PROLink free?
NAPA PROLink is free to download, with no in-app purchases.
Is ALLDATA free?
ALLDATA is free to download, with no in-app purchases.
Which has better reviews, NAPA PROLink or ALLDATA?
ALLDATA is rated higher. NAPA PROLink averages 2.5 out of 5 from 57 ratings, while ALLDATA averages 3.5 from 8 ratings.
Do NAPA PROLink or ALLDATA have ads?
Neither NAPA PROLink nor ALLDATA shows ads.
Which is updated more often, NAPA PROLink or ALLDATA?
NAPA PROLink ships an update every 3 months, and ALLDATA every 5 weeks. Most recently, NAPA PROLink was updated on October 22, 2026 and ALLDATA on October 26, 2026.

Other comparisons