NAPA PROLink

NAPA PROLink

PRO shop for NAPA AUTO PARTS

50 ratings
76 reviews
Free

Details

  • Released
  • Updated
  • March 29, 2013
  • May 29, 2026

Features

NAPA PROLink screenshot #1 for iPhone
NAPA PROLink screenshot #2 for iPhone
NAPA PROLink screenshot #3 for iPhone
NAPA PROLink screenshot #4 for iPhone
NAPA PROLink screenshot #5 for iPhone
iphone
ipad
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About

This app allows automotive professionals to quickly scan VINs for accurate vehicle selection, check parts inventory, and order in-stock items for same-day delivery. It also facilitates searching by keyword or interchange part numbers and tracking orders.

VIN scan decoder for accurate vehicle selection
Check inventory availability
Shop in-stock parts for same-day delivery
Search by keyword and interchange part numbers
Place and track orders
View order history, invoices, and statements
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What users say

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What's New in NAPA PROLink

2.5.50.8

May 29, 2026

We’ve made a few important updates to keep things running smoothly: Enabled direct access to carrier tracking links from within the app. Thanks for using our app!

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User reviews

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The set up process is exhaustingly difficult as they require invoice numbers in amounts for the last two weeks to even be able to set up your account with the app, but it never recognizes them so you can't even get it set up. We've just been spending a lot of money at a different auto parts store is a result!
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Absolute trash 95% of the time

If you like having to enter you information to log in ever time you open the app, this is your app.

If you want the ability to order parts in your hand and have them not process or be looked at in the store, this app is for you.

If you want to order from cv shafts for a Silverado and be asked if it’s four wheel drive. This is the app for you.

If you want to look something up by VIN and have to enter all the model engine vin number details anyway even though you see it on the vin in the app - hurry up and sign up.
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Bollshot

Terrible app

Good but 2 issues

Update - I took my review from 4 stars down to 2 stars. The updated app is even worse than the previous app. If you scroll up it clear your search and if you add something to your cart the app becomes unresponsive. Come on guys, you have good auto parts but your developers for your app suck.

I like it, it works, you fixed the notes section - thank you. The two issue that I have noticed as of today are: 1.) if you click any .pdf file and when it opens there is no way to close it. This happens on the Deals .pdf’s and the warranty .pdf’s for individual parts. Currently I have to close the app and start all over to get back to where I was. 2.) if I go to different app other than the Napa app, sometimes I just get a white screen when going back to the Napa app. This happens when cross referencing something in my browser or YouTube app and the I try to go back to the Napa app that was already open. Again, I have to close the app completely and start all over again. Thanks again for responding and fixing things!
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Too many bugs

Theres no back button and the app just keep crashing

Developer apps

User experience

🐞

Reported Bugs

32 issues

Setup process requires invoice numbers that are not recognized

Bug

App requires login every time it's opened

Bug

Orders not processing or being looked at in store

Bug

App asks for unnecessary vehicle details even with VIN

Bug

Scrolling up clears search

Bug

App becomes unresponsive when adding to cart

Bug

Cannot close PDF files

Bug

White screen when returning to app from other apps

Bug

No back button

Bug

App crashes frequently

Bug

App fails to load

Bug

Scanner button errors

Bug

Scanner is broken

Bug

Anyline license error

Bug

App logs out randomly and doesn't allow re-login

Bug

App freezes on iOS

Bug

License plate lookup no longer works

Bug

App won't remember entered cars

Bug

Camera won't focus for VIN scan

Bug

App won't take lower case alpha characters for VIN

Bug

App hangs on login screen

Bug

VIN scan tool will not focus on VIN

Bug

App won't decode VIN

Bug

App gets stuck in endless load loop

Bug

Search after selecting vehicle does not load

Bug

App cannot connect to server

Bug

App crashes when looking up parts

Bug

App hangs and doesn't enter customer name in Prolink

Bug

App is clunky when deleting VINs or entering multiple vehicles

Bug

VIN decoding fails

Bug

Login button does nothing

Bug

App doesn't load search results

Bug

Requested Features

7 requests

Add scan functionality while multitasking on iPad

Feature

Link to TRACS or update NAPA TRACS app scanner

Feature

Allow scanning for Chevy (GM) makes without barcode

Feature

Add notes section to VIN scan

Feature

Improve user-friendliness of app and website

Feature

Add stock check at DC and other stores

Feature

Add VIN barcode to windshield for all manufacturers

Feature

FAQ

What does the NAPA PROLink app do?

The NAPA PROLink app allows automotive professionals with a NAPA commercial account to easily order auto parts. It features VIN scanning for accurate vehicle selection, real-time inventory checks, and the ability to order in-stock parts for same-day delivery.

How can I use the VIN scanner feature?

You can scan a vehicle's VIN number, barcode, or QR code directly through the app. This accurately identifies the vehicle, making it easier to find the correct parts. Decoded vehicles are saved for future reference.

Is the NAPA PROLink app free to use?

Yes, the NAPA PROLink app is free to download and use for NAPA AUTO PARTS commercial account customers. There are no subscription fees or costs associated with using the app itself.

What are the shipping options and costs?

The app facilitates same-day delivery for in-stock parts from local NAPA stores. For UPS ground orders, shipping is free on orders of $100 or more, and a flat $9.99 for orders under $100. Expedited methods and certain locations may have different shipping policies.

Who is eligible to use the NAPA PROLink app?

The app is available for NAPA AUTO PARTS commercial account customers. This includes auto care professionals, auto repair shop owners, mechanics, and installers who have a NAPA PROLink ID.