NAPA PROLink vs AutoZonePro Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NAPA PROLink
This app allows automotive professionals to quickly scan VINs for accurate vehicle selection, check parts inventory, and order in-stock items for same-day delivery. It also facilitates searching by keyword or interchange part numbers and tracking orders.
- VIN scan decoder for accurate vehicle selection
- Check inventory availability
- Shop in-stock parts for same-day delivery
- Search by keyword and interchange part numbers
- Place and track orders
- View order history, invoices, and statements
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NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery! Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password. Don’t have a NAPA AUTO PARTS commercial account? Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details. VIN SCAN DECODER - Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection. - Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”. - View decoded Vehicle Details, product resources & exhaust diagrams. SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS - Search by keyword or NAPA part number. - Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers. PLACE AND TRACK ORDERS - Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center. - Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements. SAME DAY DELIVERY - Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders. - View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers. FREE SHIPPING ON QUALIFYING ORDERS - Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100. - Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods. CONTACT US - Need a NAPA PROLink professional account? Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details. - Not a professional? Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS. - Questions? Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com
AutoZonePro Mobile
Easily identify vehicles and order necessary parts with this professional tool. Features like VIN scanning and license plate decoding ensure order accuracy and speed. Access a full catalog and local store inventory to get the right parts quickly.
- VIN scanning
- License plate decoder
- Full parts catalog
- Local store inventory
- Account management
- Payment submission
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With the AutoZonePro's app, it’s easy to quickly identify your vehicle and order the parts your need. Identify and improve order accuracy by using features like VIN scanning or the license plate decoder to help order the right parts fast. It’s like having a Commercial Sales Manager in your pocket! Our app allows you to see our full catalog of parts while viewing extended inventory at the AutoZone stores in your area to ensure that you get the part needed to complete the job. Enjoy the following features while driving your business: Fast and Easy Vehicle Identification Using our VIN scan and license plate decoder tools, you can quickly identify and manage your vehicles. After using our mobile app to identify your vehicle they are automatically synced with your desktop. Easy Parts Lookup and Ordering Ordering on the go? The AutoZonePro Mobile app is the perfect tool for you to find the parts you need fast allowing you to focus on your customers. Manage Your Account View your account and submit a payment towards your balance. Conveniently add, edit, and remove payment methods too. It's quick, easy and secure! Available in English and Spanish for your convenience We make it easy to get the right part, at the right time and price at AutoZone. Must have an AutoZone Commercial account and an AutoZonePro.com login to use the AutoZonePro App. To sign up for an account, select Request Online Access on the log in page.
Screenshots
Verdict
The clearest difference is rating: AutoZonePro Mobile at 4.8 against NAPA PROLink's 2.5. AutoZonePro Mobile also leads on ratings volume (8.7K vs 57) and update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AutoZonePro Mobile holds the better App Store score, 4.8 against 2.5. That said, the two scores are not equally well evidenced: AutoZonePro Mobile has 8.7K ratings behind it against 57, so its average is the more settled of the two. Written reviews point the same way: 35% of NAPA PROLink's written reviews are positive against 45% of AutoZonePro Mobile's.
NAPA PROLink ships an update every 3 months, AutoZonePro Mobile every 3 weeks. The most recent releases landed on October 22, 2026 and October 29, 2026 respectively.
| Parameter | NAPA PROLink | AutoZonePro Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (57 ratings) | 4.8 (8.7K ratings) — better |
| Positive reviews | 35.1% of reviews | 45.0% of reviews — better |
| Number of ratings | 57 | 8.7K — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 126 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Genuine Parts Company | AutoZone, Inc. |
Customer experience
NAPA PROLink
AutoZonePro Mobile
User reviews
NAPA PROLink
From 57 App Store ratingsWhat we love
- 👍 VIN scan functionality
- 👍 License plate lookup
- 👍 Ordering parts online
- 👍 Search history transfer
- 👍 Labor times feature
Room to improve
- 🐛 App crashes frequently
- 🐛 Frequent login issues
- 🐛 App freezes often
- 🐛 Difficult to navigate
- 🐛 No back button
AutoZonePro Mobile
From 8.7K App Store ratingsWhat we love
- ⭐ Easy to place orders
- ⭐ Great customer support
- ⭐ Efficient and convenient
- ⭐ Helpful for commercial orders
Room to improve
- 🐛 App crashes frequently
- 🐛 Issues with login and registration
- 🐛 Slow and buffering issues
- 🐛 Inaccurate pricing information
- 🐛 Incompatible with some devices
Bugs and requests
NAPA PROLink
Reported bugs
32 issues- Setup process requires invoice numbers that are not recognized
- App requires login every time it's opened
- Orders not processing or being looked at in store
- App asks for unnecessary vehicle details even with VIN
- Scrolling up clears search
Show 27 moreShow fewer
- App becomes unresponsive when adding to cart
- Cannot close PDF files
- White screen when returning to app from other apps
- No back button
- App crashes frequently
- App fails to load
- Scanner button errors
- Scanner is broken
- Anyline license error
- App logs out randomly and doesn't allow re-login
- App freezes on iOS
- License plate lookup no longer works
- App won't remember entered cars
- Camera won't focus for VIN scan
- App won't take lower case alpha characters for VIN
- App hangs on login screen
- VIN scan tool will not focus on VIN
- App won't decode VIN
- App gets stuck in endless load loop
- Search after selecting vehicle does not load
- App cannot connect to server
- App crashes when looking up parts
- App hangs and doesn't enter customer name in Prolink
- App is clunky when deleting VINs or entering multiple vehicles
- VIN decoding fails
- Login button does nothing
- App doesn't load search results
Requested features
7 requests- Add scan functionality while multitasking on iPad
- Link to TRACS or update NAPA TRACS app scanner
- Allow scanning for Chevy (GM) makes without barcode
- Add notes section to VIN scan
- Improve user-friendliness of app and website
Show 2 moreShow fewer
- Add stock check at DC and other stores
- Add VIN barcode to windshield for all manufacturers
AutoZonePro Mobile
Reported bugs
4 issues- Unable to add vehicles to profile
- Order submission issues
- Pricing and inventory discrepancies
- Compatibility problems on different devices
Requested features
4 requests- Add vehicle compatibility information
- Improve order tracking and communication
- Integrate online and in-store ordering
- Provide more detailed part information
In-app purchases
NAPA PROLink
No in-app purchases
AutoZonePro Mobile
No in-app purchases
Questions
Is NAPA PROLink free?
Is AutoZonePro Mobile free?
Which has better reviews, NAPA PROLink or AutoZonePro Mobile?
Do NAPA PROLink or AutoZonePro Mobile have ads?
Which is updated more often, NAPA PROLink or AutoZonePro Mobile?
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