Free

Details

  • Released
  • Updated
  • July 1, 2019
  • May 18, 2020

Features

My311 screenshot #1 for iPhone
My311 screenshot #2 for iPhone
My311 screenshot #3 for iPhone
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About

Report and track non-emergency issues or make requests to your local municipality. Access your town's social media feeds for real-time updates. This app is available only for communities using the Tyler 311 system.

Report non-emergency issues
Track request status
Make municipal requests
Access town social media feeds
Community participation required
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What's New in My311

1.1.3

May 18, 2020

- Handle filtering on new Request statuses

User reviews

Not functioning

Download the app, go through the introduction then you can pic your city and you can’t access the app. Useless waste of time.

It doesn’t work

Cannot get past the tutorial. Don’t even bother to download this APP!

Don’t bother.

Crashes before you can even get started. Judging by the other reviews, this app is trash. No updates in more than a year and no responses from the developers. Do not recommend.

Crashes

Crashes when you get to the part to select city....

My311

This app closes out before you can register.

Developer apps

FAQ

What is My311?

My311 is a mobile application that allows users to report and track non-emergency issues and requests within their municipality. It provides a direct channel to local government services for community members.

Is My311 available in my town?

My311 is only available for communities that use Tyler 311 and have opted to enable the app. If your community is not listed, you can inquire with your town about their participation in the Tyler 311 system.

What devices does My311 support?

My311 is currently supported on iPhone and iPod devices, as indicated by its availability for iOS.

What is the age rating for My311?

My311 has an age rating of 4+, making it suitable for a wide range of users.

How often is My311 updated?

The latest version of My311 is 1.1.3, which was last updated on May 18, 2020. This indicates a past update cycle, and users may wish to check for newer releases.

What are the main benefits of using My311?

The primary benefit of My311 is its ability to streamline communication between residents and their local government for non-emergency matters, allowing for efficient reporting and tracking of issues.

Does My311 have ads?

No, My311 does not contain advertisements. The app is free to use and does not display any promotional content.

What was My311 called before?

My311 was previously known as Click2Report. This name change reflects its integration with the broader Tyler 311 system.