Esri Support vs FastXY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
FastXY
This app enables high-accuracy GNSS data collection for professional surveying and GIS applications. It supports various data types, stake-out functions, and offline use, with multiple export options for seamless integration with other software.
- High-accuracy GNSS data collection
- Point, line, and polygon data capture
- Submeter or centimeter (RTK) accuracy
- Stake-out feature
- Offline data collection
- Multiple export formats (CSV, shp, DXF/DWG)
- Feature/attribute/value pick lists
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FastXY is a high-accuracy GNSS data collection app designed for use with Eos GNSS receivers (www.eos-gnss.com). Collect point, line, polygon data with submeter or centimeter (RTK) survey-grade accuracy or use its stake-out feature to stake points to survey-grade accuracy. After data is collected, upload your data via CSV, shp, DXF/DWG to your favorite GIS/CAD. Key features: -Setup feature/attribute/value pick lists for easy field data entry. Collect ad hoc data in the field without setting up ahead of time. -Stakeout points loaded from DXF/DWG, CSV or shp files. -Collect raw data for post-processing and auto-submit to OPUS from your mobile device (https://www.ngs.noaa.gov/OPUS/) -World-wide 3D base map for visual reference in the field. -Doesn’t require an internet connection.
Screenshots
Verdict
The clearest difference is rating: FastXY at 5.0 against Esri Support's 4.5. Esri Support's advantage is update cadence (every 2 weeks vs every 2 months) and ratings volume (33 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FastXY holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 3, so its average is the more settled of the two.
Esri Support ships an update every 2 weeks, FastXY every 2 months. The most recent releases landed on October 20, 2026 and October 13, 2026 respectively.
| Parameter | Esri Support | FastXY |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (33 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 33 — better | 3 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.5 — better |
| Further details — not scored | ||
| Size | 89 MB | 114 MB |
| Age rating | 4+ | 4+ |
| Developer | ESRI | Discovery Management Group |
Customer experience
Esri Support
FastXY
In-app purchases
Esri Support
No in-app purchases
FastXY
No in-app purchases
