Active World vs GU Health
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Active World
Manage your leisure center activities, view upcoming classes, and book new ones. Track your child's progress, receive digital awards, and communicate with staff. This app serves as a key communication tool between you and your leisure center.
- View upcoming classes
- Book new classes
- Track learning pathways
- Receive digital awards
- Communicate with staff
- Manage personal and billing details
- Add relatives to account
Read full descriptionHide full description
The Active World app is your self managed personal portal and companion app for the Active World Leisure Management solution. Just enter your centre's name or scan its QR code to connect to your centre. Active World allows you to: • View upcoming classes • Book new classes • Advise of your child’s non-attendance and book make-up lessons • Track learning pathways and progression • Receive digital awards for effort, teamwork, perseverance and having FUN! • Send and receive messages to the Centre staff • Manage personal and billing details • Add relatives to your account so they also have visibility of schedules and progression Active World is the key communication tool used between you and your leisure centre.
GU Health
Easily manage your health insurance claims and benefits on the go. Access rewards, track your cover, and view your claims history all within one convenient application.
- Photo claims
- Track cover details
- Check benefits
- View claims history
- Access rewards
Read full descriptionHide full description
The GU Health app makes claiming easy and gives you access to GU Health Rewards. You can: • Photo claim on the go • Securely keep track of your cover • Check your remaining extras benefits • View your claims history • Contact us GU Health specialises in providing innovative, tailored health insurance products and services to businesses and communities, offering high-quality health cover that enables our members to live well. Please note: This app is for use by GU Health’s Australian resident members, and non-resident members living in Australia.
Screenshots
Verdict
The clearest difference is rating: GU Health at 4.8 against Active World's 1.0. GU Health also leads on update cadence (fortnightly vs every 2 months) and ratings volume (54 vs 2). Active World's advantage is iOS requirement (16.0 vs 18.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GU Health holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: GU Health has 54 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 19% of Active World's written reviews are positive against 34% of GU Health's.
Active World ships an update every 2 months, GU Health fortnightly. Both last shipped on October 29, 2026.
| Parameter | Active World | GU Health |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (2 ratings) | 4.8 (54 ratings) — better |
| Positive reviews | 19.4% of reviews | 34.4% of reviews — better |
| Number of ratings | 2 | 54 — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 18.6 |
| Further details — not scored | ||
| Size | 82 MB | 54 MB |
| Age rating | 4+ | 17+ |
| Developer | Zappasoft Pty Ltd | nib health funds limited |
Customer experience
Active World
GU Health
User reviews
Active World
From 2 App Store ratingsWhat we love
- 👍 Works well for some users
- 👍 App is good for gym entry
- 👍 Regular updates are appreciated
- 👍 New updates are great for booking
- 👍 Makes life easier
Room to improve
- 🐛 App crashes frequently
- 🐛 Difficult to use and navigate
- 🐛 Updates often break functionality
- 🐛 Slow to load or doesn't load
- 🐛 Booking process is cumbersome
GU Health
From 54 App Store ratingsWhat we love
- 👍 User friendly app
- 🚀 Easy to submit claims
- 👍 Simple to navigate
- 👍 Great benefits
- 👍 Value for money
Room to improve
- 🐛 Can’t login
- 🐛 Spouse can’t login
- 🐛 Digital member card issues
- 🐛 Hard to get a hold of customer service
- 🐛 No chat function in mobile app
Bugs and requests
Active World
Reported bugs
28 issues- App crashes on startup after update
- App won't open after update
- Cannot book classes after update
- Login issues (wrong password/email)
- 500 error when changing password
Show 23 moreShow fewer
- GET method not supported for route
- App crashes on iPhone
- Cannot see schedule after update
- Keyboard freezes in front of selections
- Cannot add family member (server error)
- Cannot see classes after iOS update
- Cannot suspend or cancel membership
- App not functional with website
- Cannot access booking box since last update
- App shuts down when touching search/book classes tile
- App closes when selecting an icon
- Cannot reset location/preferred leisure center
- Cannot cancel or suspend membership
- App barely functional, nil comms with site
- Cannot remove booking
- Cannot pay through payment
- Unauthorised when resetting password
- Cannot update swim lessons
- Full classes disappear from search
- App doesn't show if you have already booked a class
- Cannot book classes even with active subscription
- Cannot see my son's swim schedule
- App doesn't download since updating
Requested features
20 requests- Sync with phone calendar
- Option to disable notifications
- Easily save favorite venues
- Improve class search and filter functions
- Add waitlist option for full classes
Show 15 moreShow fewer
- Show full classes instead of hiding them
- Ability to see if already booked into a class
- Quick links in the center of the app
- Add calendar sync option
- Break up calendar with daily list
- Add images to class lists
- Make home screen customizable
- Add Apple Wallet integration for gym access
- Ability to type to find center instead of spinning
- Save payment details
- Ability to view multiple centers without signing out
- Option to add family members
- Show age progress after booking a class (optional feature)
- Allow users to pull out of classes until they start
- Add a counter for attended classes
GU Health
Reported bugs
33 issues- Spouse cannot login
- Digital member card only shows policy holder name
- Cannot see claims in progress
- Randomized number receipts for claims
- Cannot see dependents and their limits
Show 28 moreShow fewer
- App constantly has to update
- Reward function doesn't work
- App reset needed for claims
- App crashes when checking extras
- App crashes on 'my extra usage'
- Broken after last update
- Unable to login after last update
- Invalid link error on login
- Login issues with Safari
- Provider list never loads
- App does not work
- Email verification error
- Can't display information
- Many items cannot be claimed through the app
- Keeps logging me out
- Defaults to card holder name
- Slow loading tabs
- App screen is small on iPad
- App broken, switches to policyholder profile
- App won't connect to internet
- Can't login since last update
- App borked after update
- Switching accounts does not work
- Changing details blocked
- Claims only show paid ones, not under review
- Lodging claims near impossible
- System errors when trying to upload docs
- Cannot click on rewards links using iPhone
Requested features
9 requests- Chat function in mobile app
- Enable multiple users with own login
- Show claims in progress with PDF receipts
- Option for FaceID login
- Allow viewing previously scanned documents
Show 4 moreShow fewer
- Allow editing claims in progress
- Improve iPhone app experience
- Add card to wallet functionality for all policy holders
- Lower premiums instead of constant updates
In-app purchases
Active World
No in-app purchases
GU Health
No in-app purchases
Questions
Is Active World free?
Is GU Health free?
Which has better reviews, Active World or GU Health?
Do Active World or GU Health have ads?
Which is updated more often, Active World or GU Health?
Other comparisons
