Comparison

ServiceNow Agent vs CreatorCon C3

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceNow Agent

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

Highlights
  • Manage assigned team work
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Utilize native device capabilities
Features
Read full description

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

About

CreatorCon C3

This app allows attendees of Knowledge '25 to collect digital cards by connecting with others and visiting event locations. Build a unique avatar, scan QR codes to trade and collect, and help your assigned team earn points to unlock exclusive rewards.

Highlights
  • Create custom avatars
  • Scan QR codes to collect cards
  • Trade and connect with attendees
  • Visit designated event locations
  • Compete for team points
  • Unlock exclusive rewards
Features
Read full description

Collectible Community Cards Unleash your hero. Collect cards. Connect with Community. Welcome to Collectible Community Cards, the official companion app for your interactive CreatorCon experience at Knowledge 25. Together, we’re turning connections into collectibles, and collaboration into gameplay. Whether you’re here to meet new people, build something amazing, or score exclusive swag, the Collectible Community Cards experience helps you make the most of your time at CreatorCon and your journey through Knowledge 25. So, Who’s It For? Collectible Community Cards are exclusive to Knowledge ‘25 attendees, regardless of company. You must be registered for the event to participate in this experience. Please download the app before you arrive or visit the Welcome Desk within the CreatorCon show floor to get started. Plus, you’ll get some fun stickers when you show download to our team! Here’s How It Works 1. Create Your Avatar Kick off your journey by building a custom avatar right in the app. After answering a few fun questions and identifying your superpowers, the experience will generate your personalized Collectible Community Card and place you on one of three teams. 2. Scan to Connect Scan the QR codes on other attendees’ cards to trade, collect, and grow your in-app collection. Every scan helps your team earn points and unlocks achievements. 3. Visit Card Stops As you explore the show floor, check in at designated Card Stops such as the Community Collectible Cards Desk, HackZone, FutureLab, Hack4Good, and Build an AI Agent. Scanning the QR at each of these locations earns you exclusive location cards and helps your team climb the leaderboard. 4. Complete the Set Once all five location cards have been scanned and added to your collection, you’ll unlock the Knowledge ‘25 Event Card and become eligible to claim your official CreatorCon T-shirt at the CreatorCon Supply Co. 5. Keep Competing You’ll be assigned to one of three teams when you create your card. Help your team climb the leaderboard by connecting with others and checking in throughout the event. Each scan will help your team get one step closer to winning. Why You’ll Want to Play • Connect with fellow builders in the ServiceNow ecosystem. • Build a collection of Collectible Community Cards. • Compete for team points and event-wide recognition. • Unlock exclusive rewards, like a sticker sheet o& your CreatorCon ‘25 T-shirt. • Turn casual networking into fun connections. Built on The ServiceNow AI Platform, the Collectible Community Cards app is a celebration of the ServiceNow Community and the incredible people that make CreatorCon unforgettable. Questions? Stop by the Welcome Desk at CreatorCon to learn more and get started.

Screenshots

ServiceNow Agent4 screens
CreatorCon C34 screens

Verdict

The call

The clearest difference is rating: CreatorCon C3 at 5.0 against ServiceNow Agent's 4.6. ServiceNow Agent's advantage is ratings volume (2.6K vs 3) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CreatorCon C3 holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

ServiceNow Agent ships an update every 2 weeks, CreatorCon C3 every 2 months. The most recent releases landed on September 27, 2026 and September 9, 2026 respectively.

Scorecard3 real differences · 7 level
ServiceNow Agent versus CreatorCon C3: the parameters behind the verdict, then further details
ParameterServiceNow AgentCreatorCon C3
PriceFreeFree
Rating4.6 (2.6K ratings)5.0 (3 ratings) — better
Positive reviews63.4% of reviews—
Number of ratings2.6K — better3
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.017.0 — better
Further details — not scored
Size140 MB133 MB
Age rating4+4+
DeveloperServiceNowServiceNow Mobile Publishing

Customer experience

ServiceNow Agent

All ratings2,562 ratings
Positive90.8%
Neutral4.5%
Negative4.7%
Written reviews383 reviews
Positive63.4%
Neutral13.6%
Negative23.0%

CreatorCon C3

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ServiceNow Agent

Reported bugs

4 issues
  • Login issues and frequent log-outs
  • Broken map/location functionality
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions

Requested features

4 requests
  • Ability to assign tickets to self
  • More customization options (e.g., font size, themes)
  • Improved notification system (audible alerts, clearing notifications)
  • Integration with other productivity tools

CreatorCon C3

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceNow Agent

No in-app purchases

None

CreatorCon C3

No in-app purchases

Questions

Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Is CreatorCon C3 free?
CreatorCon C3 is free to download, with no in-app purchases.
Which has better reviews, ServiceNow Agent or CreatorCon C3?
CreatorCon C3 is rated higher. ServiceNow Agent averages 4.6 out of 5 from 2.6K ratings, while CreatorCon C3 averages 5.0 from 3 ratings.
Do ServiceNow Agent or CreatorCon C3 have ads?
Neither ServiceNow Agent nor CreatorCon C3 shows ads.
Which is updated more often, ServiceNow Agent or CreatorCon C3?
ServiceNow Agent ships an update every 2 weeks, and CreatorCon C3 every 2 months. Most recently, ServiceNow Agent was updated on September 27, 2026 and CreatorCon C3 on September 9, 2026.

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