Comparison

ConcentrixCX Mobile vs Phenom Video

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConcentrixCX Mobile

This app allows companies to collect and share customer feedback to improve decision-making and customer experience. It provides tools to monitor alerts, manage feedback, and send recognition to colleagues, fostering a culture of customer-centricity.

Highlights
  • Collect customer feedback
  • Share feedback across the company
  • Monitor alert activity
  • Manage and close alerts
  • Send kudos and notifications
  • Improve customer experience
Features
Read full description

Put the power of VOC to work for you! ConcentrixCX Mobile makes it easy to share customer feedback across your company, influencing culture, informing decision-making and guiding action. ConcentrixCX Mobile goes beyond simply reporting feedback, incorporating tools that help companies take action to deliver a better customer experience. Using a simple interface, you can: Keep a pulse on CX performance Send kudos and notifications to colleagues Monitor alert activity Manage and close alerts ConcentrixCX is a different kind of SaaS platform. Our Enterprise Feedback Management software gathers feedback across the customer journey and puts it directly in the hands of your people. It powers smarter, faster decision making to improve the experiences and relationships customers have with your brand.

About

Phenom Video

Record and submit video responses to job application questions. Introduce yourself authentically to potential employers and showcase your motivation and skills. Practice and review your recordings before submitting.

Highlights
  • Video job application recording
  • Personalized introductions
  • Practice environment
  • Review and re-record answers
  • Invitation code entry
  • Receive company feedback
Read full description

Phenom Video offers a unique job application experience. It enables you to introduce yourself personally and authentically to your future employer via video. As soon as a company invited you to a video assessment, all you need to do is enter your invitation code in the app and answer the company’s application questions. Thanks to our unique video technology you will be able to convince them with your motivation and special skills. To get started, install the free Phenom Video app now. Here’s how easy it is to get started: - Enter the invitation code you received from your recruiter - Learn more about the process and check out our tutorials - Use our training environment to practice in advance and get comfortable - Start recording the company’s questions as soon as you are ready and show them why you are the right candidate for their job - Review your video answer and record it again in case you are not fully satisfied - Submit your application and receive feedback from the company very soon If you have any technical problems, simply visit phenom.com or contact our live support in the app itself.

Screenshots

ConcentrixCX Mobile4 screens
Phenom Video4 screens

Verdict

The call

The clearest difference is rating: ConcentrixCX Mobile at 5.0 against Phenom Video's 4.4. ConcentrixCX Mobile also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Phenom Video's advantage is ratings volume (110 vs 2) and update cadence (every 3 weeks vs every 6 weeks). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ConcentrixCX Mobile holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Phenom Video has 110 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

ConcentrixCX Mobile ships an update every 6 weeks, Phenom Video every 3 weeks. The most recent releases landed on June 7, 2026 and September 18, 2026 respectively.

Scorecard6 real differences · 4 level
ConcentrixCX Mobile versus Phenom Video: the parameters behind the verdict, then further details
ParameterConcentrixCX MobilePhenom Video
PriceFreeFree
Rating5.0 (2 ratings) — better4.4 (110 ratings)
Positive reviews86.2% of reviews
Number of ratings2110 — better
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS10.0 — better15.6
Further details — not scored
Size25 MB44 MB
Age rating4+4+
DeveloperConcentrix CXPhenom People

Customer experience

ConcentrixCX Mobile

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Phenom Video

All ratings110 ratings
Positive85.5%
Neutral1.8%
Negative12.7%
Written reviews29 reviews
Positive86.2%
Neutral0.0%
Negative13.8%

In-app purchases

None

ConcentrixCX Mobile

No in-app purchases

None

Phenom Video

No in-app purchases

Questions

Is ConcentrixCX Mobile free?
ConcentrixCX Mobile is free to download, with no in-app purchases.
Is Phenom Video free?
Phenom Video is free to download, with no in-app purchases.
Which has better reviews, ConcentrixCX Mobile or Phenom Video?
ConcentrixCX Mobile is rated higher. ConcentrixCX Mobile averages 5.0 out of 5 from 2 ratings, while Phenom Video averages 4.4 from 110 ratings.
Do ConcentrixCX Mobile or Phenom Video have ads?
Phenom Video shows ads; ConcentrixCX Mobile does not.
Which is updated more often, ConcentrixCX Mobile or Phenom Video?
ConcentrixCX Mobile ships an update every 6 weeks, and Phenom Video every 3 weeks. Most recently, ConcentrixCX Mobile was updated on June 7, 2026 and Phenom Video on September 18, 2026.

Other comparisons