Comparison

DECM Back Office vs Close CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DECM Back Office

This app provides access to the back office systems for Decided Excellence Catholic Media. It allows users to manage and interact with the organization's internal operations.

Highlights
  • Back office system access
  • Manage organizational operations
  • Internal system interaction
Features
Read full description

Access Decided Excellence Catholic Media's Back Office systems.

About

Close CRM

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Highlights
  • Direct communication with leads
  • AI-powered call transcription
  • Lead and contact detail access
  • Activity feed for context
  • Quick data entry and task management
  • Push notifications for updates
Features
Read full description

See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.

Screenshots

DECM Back Office4 screens
Close CRM4 screens

Verdict

The call

The clearest difference is review sentiment: DECM Back Office at 100% against Close CRM's 36%. DECM Back Office also leads on rating (4.3 vs 3.5) and iOS requirement (13.0 vs 15.1). Close CRM's advantage is update cadence (every 4 weeks vs every 2 months) and ratings volume (52 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DECM Back Office holds the better App Store score, 4.3 against 3.5. That said, the two scores are not equally well evidenced: Close CRM has 52 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 100% of DECM Back Office's written reviews are positive against 36% of Close CRM's.

UpkeepUpdate frequency

DECM Back Office ships an update every 2 months, Close CRM every 4 weeks. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.

Scorecard5 real differences · 5 level
DECM Back Office versus Close CRM: the parameters behind the verdict, then further details
ParameterDECM Back OfficeClose CRM
PriceFreeFree
Rating4.3 (6 ratings) — better3.5 (52 ratings)
Positive reviews100.0% of reviews — better36.4% of reviews
Number of ratings652 — better
Update frequencyEvery 2 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size47 MB28 MB
Age rating17+4+
DeveloperDecided Excellence Catholic Media, LLCElastic Inc

Customer experience

DECM Back Office

All ratings6 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Close CRM

All ratings52 ratings
Positive53.8%
Neutral9.6%
Negative36.5%
Written reviews44 reviews
Positive36.4%
Neutral9.1%
Negative54.5%

Bugs and requests

DECM Back Office

Not enough reviews yet to summarise bugs or requests.

Close CRM

Reported bugs

26 issues
  • App is slow and glitchy
  • App crashes
  • 30 min delays
  • App is laggy
  • No full screen capability on iPad
Show 21 more
  • App is super laggy and does not respond well
  • App is super laggy and does not function well
  • Calls glitchy, skips on outgoing calls
  • Texting feature doesn't load
  • SMS/email part of inbox doesn't work
  • Error messages when linking with chat gbt
  • App is consistently glitchy and weird
  • Infinite loop when accessing lead details
  • Search function constantly freezes and crashes
  • Search function not searching at all
  • Edit email feature does not open saved email
  • App doesn't load on iPhone 14 pro iOS 17
  • Close app won't load or open
  • App crashes every 2 min
  • Takes forever to load anything
  • Lag when scrolling
  • Creates duplicate texts
  • Returns to Inbox all the time
  • Doesn't load after search and click
  • Crashes everytime user opens a lead
  • Takes forever to lead

Requested features

15 requests
  • Invest in building proper mobile apps
  • Optimize for mobile/iPad
  • Full-size version for iPad
  • Add missing features to mobile app
  • Fix telephony usage issues
Show 10 more
  • Fix texting feature
  • Fix edit emails feature
  • Add support for chat GPT feature
  • Improve UI/UX for mobile app
  • Roll back phone calls feature until option to disable
  • Fix bugs in desktop app
  • Make app fluid and less laggy
  • Fix infinite loop bug
  • Fix search function freezing/crashing
  • Fix app not loading after search and click

In-app purchases

None

DECM Back Office

No in-app purchases

None

Close CRM

No in-app purchases

Questions

Is DECM Back Office free?
DECM Back Office is free to download, with no in-app purchases.
Is Close CRM free?
Close CRM is free to download, with no in-app purchases.
Which has better reviews, DECM Back Office or Close CRM?
DECM Back Office is rated higher. DECM Back Office averages 4.3 out of 5 from 6 ratings, while Close CRM averages 3.5 from 52 ratings.
Do DECM Back Office or Close CRM have ads?
Neither DECM Back Office nor Close CRM shows ads.
Which is updated more often, DECM Back Office or Close CRM?
DECM Back Office ships an update every 2 months, and Close CRM every 4 weeks. Most recently, DECM Back Office was updated on October 24, 2026 and Close CRM on October 21, 2026.

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