MyNorthwell vs LabFly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyNorthwell
Manage your healthcare appointments, connect with providers, and access your medical records. Book, cancel, or reschedule visits, join waitlists for earlier appointments, and complete eCheck-In. View test results, track health history, and communicate with your care team.
- Book, cancel, reschedule appointments
- Join appointment waitlists
- eCheck-In for appointments
- View test results and notifications
- Manage health history and medications
- Message care team and customer service
- Grant caregiver access
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With the MyNorthwell app, you can manage visits, connect with providers, access results, join appointment wait lists and more. Simply download the app and create an account to get started. Features: • Book, cancel and reschedule appointments. • Join our wait lists and get notified if an earlier appointment time becomes available. • Use eCheck-In before your appointment to save time when you arrive. • View test results and receive notifications of new results. • Manage and view summaries of current health issues, medical history, medications, immunizations and more. • Send messages to your care team or non-medical inquiries to customer service. • Grant account access to caregivers and providers. • View billing statements and make payments. Our app is integrated with HealthKit technology, which allows you to upload health and fitness data from other apps when enrolled in self-tracking programs.
LabFly
Schedule convenient blood draw appointments at your home or workplace. This app allows you to book appointments, upload prescriptions, and view test results. Enjoy a private and easy lab experience with mobile phlebotomy services.
- Schedule blood draw appointments
- Upload prescriptions
- View test results
- At-home or at-work service
- Rate lab expert experience
- Book up to 6 months in advance
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LabFly by Northwell Health Labs is an easy-to-use mobile app that brings our lab experts to you. Simply download the app to schedule your next blood draw appointment at a time that fits into your day. Best of all, we come to you at work or home for privacy and maximum convenience. SPECIAL INTRODUCTORY OFFER Use promo code MyLabFly when booking to receive 25% off. Here’s how it works: • Download the LabFly app • Create a profile, enter insurance info and upload your prescription • Schedule a blood draw for yourself or someone you’re caring for • Make same day or future appointments—up to 6 months in advance • Rate your experience with our lab experts • View your test results in the app Learn more at Northwell.edu/Labfly For questions, please call Client Services at (516) 719-1100 or email Labfly@northwell.edu. *Limited-time offer. To redeem, promo code must be entered to receive the discount off your first blood draw. Discount is applied to the convenience fee only. Now through March 31, 2020. If you are homebound, the fees for having a blood draw may be covered by your insurer. For questions, please contact us at (516) 719-1082.
Screenshots
Verdict
The clearest difference is rating: MyNorthwell at 3.5 against LabFly's 2.6. MyNorthwell also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 6 weeks). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyNorthwell holds the better App Store score, 3.5 against 2.6. That said, the two scores are not equally well evidenced: MyNorthwell has 621 ratings behind it against 65, so its average is the more settled of the two. Written reviews point the same way: 23% of MyNorthwell's written reviews are positive against 12% of LabFly's.
MyNorthwell ships an update fortnightly, LabFly every 6 weeks. The most recent releases landed on September 23, 2026 and September 17, 2026 respectively.
| Parameter | MyNorthwell | LabFly |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (621 ratings) — better | 2.6 (65 ratings) |
| Positive reviews | 22.7% of reviews — better | 12.0% of reviews |
| Number of ratings | 621 — better | 65 |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #97 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 167 MB | 144 MB |
| Age rating | 17+ | 17+ |
| Developer | Northwell Health INC | My Personal Health Record Express, Inc. |
Customer experience
MyNorthwell
LabFly
Bugs and requests
MyNorthwell
Reported bugs
4 issues- Login issues and verification problems
- Missing or outdated patient information
- Appointment scheduling not working properly
- Inability to access certain features
Requested features
5 requests- Ability to message providers directly
- Integration with other health apps
- Improved lab result tracking
- More personalized recommendations
- Enhanced appointment management
LabFly
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyNorthwell
No in-app purchases
LabFly
No in-app purchases
Questions
Is MyNorthwell free?
Is LabFly free?
Which has better reviews, MyNorthwell or LabFly?
Do MyNorthwell or LabFly have ads?
Which is updated more often, MyNorthwell or LabFly?
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