MSK MyChart vs LabFly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MSK MyChart
This patient portal app allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates prescription refills, bill payments, and integration with other healthcare providers and personal health data.
- View medical information
- Access test results
- Manage appointments
- Message care team
- Request prescription refills
- View and pay bills
- Connect to telemedicine
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MSK MyChart (formerly MyMSK) is for patients receiving care at Memorial Sloan Kettering Cancer Center. MSK MyChart, our patient portal, is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MSK MyChart app to securely: • See your medical information. • View and share your test results. • Manage your appointments. • Save appointment details to your calendar on your mobile device. • Connect to telemedicine visits. • Message your care team. • Connect your accounts from other healthcare centers so you can see all your medical information in one place. • Request prescription refills. • Fill out health questionnaires. • Read patient education information. • View and pay bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MSK MyChart. You can create an MSK MyChart account on the app or at MSKMyChart.MSK.org using your activation code. To get an activation code, please ask someone from your doctor’s office or call our Help Desk at 800-248-0593.
LabFly
Schedule convenient blood draw appointments at your home or workplace. This app allows you to book appointments, upload prescriptions, and view test results. Enjoy a private and easy lab experience with mobile phlebotomy services.
- Schedule blood draw appointments
- Upload prescriptions
- View test results
- At-home or at-work service
- Rate lab expert experience
- Book up to 6 months in advance
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LabFly by Northwell Health Labs is an easy-to-use mobile app that brings our lab experts to you. Simply download the app to schedule your next blood draw appointment at a time that fits into your day. Best of all, we come to you at work or home for privacy and maximum convenience. SPECIAL INTRODUCTORY OFFER Use promo code MyLabFly when booking to receive 25% off. Here’s how it works: • Download the LabFly app • Create a profile, enter insurance info and upload your prescription • Schedule a blood draw for yourself or someone you’re caring for • Make same day or future appointments—up to 6 months in advance • Rate your experience with our lab experts • View your test results in the app Learn more at Northwell.edu/Labfly For questions, please call Client Services at (516) 719-1100 or email Labfly@northwell.edu. *Limited-time offer. To redeem, promo code must be entered to receive the discount off your first blood draw. Discount is applied to the convenience fee only. Now through March 31, 2020. If you are homebound, the fees for having a blood draw may be covered by your insurer. For questions, please contact us at (516) 719-1082.
Screenshots
Verdict
The clearest difference is rating: MSK MyChart at 3.6 against LabFly's 2.6. MSK MyChart also leads on monetization model (free vs free with in-app purchases) and ratings volume (1.2K vs 65). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MSK MyChart holds the better App Store score, 3.6 against 2.6. That said, the two scores are not equally well evidenced: MSK MyChart has 1.2K ratings behind it against 65, so its average is the more settled of the two. Written reviews point the same way: 27% of MSK MyChart's written reviews are positive against 12% of LabFly's.
MSK MyChart ships an update every 2 months, LabFly every 6 weeks. The most recent releases landed on September 2, 2026 and September 17, 2026 respectively.
| Parameter | MSK MyChart | LabFly |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (1.2K ratings) — better | 2.6 (65 ratings) |
| Positive reviews | 26.9% of reviews — better | 12.0% of reviews |
| Number of ratings | 1.2K — better | 65 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 16.2 — better | 18.0 |
| Further details — not scored | ||
| Size | 174 MB | 144 MB |
| Age rating | 17+ | 17+ |
| Developer | Memorial Sloan Kettering Cancer Center | My Personal Health Record Express, Inc. |
Customer experience
MSK MyChart
LabFly
Bugs and requests
MSK MyChart
Reported bugs
5 issues- Login issues
- Frequent crashes
- Disappearing medical information
- Unreliable appointment scheduling
- Billing discrepancies
Requested features
6 requests- Ability to reschedule appointments
- Improved communication with providers
- Easier access to past medical history
- Streamlined billing and payment options
- Customizable notification settings
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- Integration with external calendar apps
LabFly
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MSK MyChart
No in-app purchases
LabFly
No in-app purchases
Questions
Is MSK MyChart free?
Is LabFly free?
Which has better reviews, MSK MyChart or LabFly?
Do MSK MyChart or LabFly have ads?
Which is updated more often, MSK MyChart or LabFly?
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