HelloPackage vs AliHelper
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelloPackage
Manage your community's package room with ease. Receive notifications for package arrivals, view package images, and gain access to the room. You can also send packages and sign up for service.
- Sign up for service
- Package arrival notifications
- View package pictures
- Gain access to package room
- Send packages
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Use your mobile device to interact with your community’s HelloPackage package room! With the HelloPackage mobile application you can: sign up for service, get notified when packages arrive, see pictures of your packages, gain access to your package room, send packages, and more!
AliHelper
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AliHelper: Your personal AliExpress ™ helper that empowers you to make smarter purchases. This online shopping app provides comprehensive price insights, coupon finder, and trusted seller verification. The ultimate shopping companion for savvy buyers. SMART TOOLS FOR BETTER SHOPPING – Promo-codes, Coupons & Deals Access continuously updated discount codes and coupons for extra savings. Get exclusive deals for 11.11 sales, Black Friday, Cyber Monday, and everyday shopping. Our coupon collection helps maximize your savings on every online purchase. – Price Tracking AliHelper monitors prices 24/7 and sends instant notifications when costs drop. Your personal price tracker app alerts you when items reach your desired price point. Set unlimited tracking for multiple products and never miss a discount again. – 6-Month Price History View complete price dynamics for products over the past six months with our integrated price checker tool. Compare how prices changed before and during sales events. Our detailed history graphs help you determine if current "deals" are actually worth buying. – Seller Check Get objective and detailed seller ratings before making a purchase. Our proprietary verification system calculates comprehensive scores based on multiple factors including customer reviews, sales volume, store age, and more to quickly identify trusted stores with high customer satisfaction. Use our thorough verification process to check if new sellers are reliable or stick with proven vendors for your important purchases. – Similar Products Discover the similar Chinese goods from alternative sellers offering better deals. Our shopping assistant reveals comparable or identical products with better prices, faster shipping, or higher seller ratings, saving you valuable time on searches and helping you make more advantageous purchases. – Customer Reviews Browse authentic buyer feedback with real photos and detailed ratings. Filter verified reviews by category, recency, or country of origin. Get honest insights about product quality, sizing accuracy, and actual delivery times for smarter shopping decisions. Note: AliHelper contains affiliate links. When you use these links, the price remains exactly the same for you, but a small commission helps us continue developing and improving this shopping assistant app. SMART SHOPPING SCENARIOS – Apply the best available coupons for additional savings on every purchase – Set price alerts and relax while AliHelper tracks prices for you – Verify seller reputation before risking your money – Find identical products at lower prices from trusted sellers – Use price history to identify genuine sales TECHNICAL DETAILS – Regular updates with new features and improved performance – Works with all Chinese products and marketplace categories – Fast and resource-efficient price scanner – Secure app with no unnecessary permissions Download the AliHelper app today and transform your online shopping experience! Disclaimer: AliHelper is an independent third-party app not affiliated with, endorsed by, or sponsored by Alibaba Group. AliExpress ™ is a registered trademark of Alibaba Group. This app uses publicly available data to enhance the shopping experience and is not responsible for marketplace products, services, or sellers. Send your questions and suggestions to info@alihelper.net.
Screenshots
Verdict
The clearest difference is update cadence: AliHelper at every 3 weeks against HelloPackage's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelloPackage ships an update every 3 months, AliHelper every 3 weeks. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.
| Parameter | HelloPackage | AliHelper |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (60 ratings) — better | — |
| Positive reviews | 17.4% of reviews | — |
| Number of ratings | 60 — better | — |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 47 MB | 36 MB |
| Age rating | 4+ | 12+ |
| Developer | Package Solutions, Inc. | Ivan Shmotyev |
Bugs and requests
HelloPackage
Reported bugs
128 issues- Login issues
- App doesn't load
- Packages disappear
- Codes don't work
- False pickup alerts
Show 123 moreShow fewer
- App is slow
- Inaccurate package info
- Notifications delayed or missing
- Can't sign in
- Website works, app doesn't
- Password reset issues
- App crashes
- Package retrieval is messy
- Can't select carrier
- System tells user they moved wrong package
- No autofill on email
- Null user shown
- Cannot fetch data
- Login failure error
- No way to talk to a person
- Stuck on unable to login
- White screen after login
- App is trash
- Buggy
- Drivers don't log packages
- Chat bot is unhelpful
- Digging through packages
- Drivers dump everything there
- Messy package retrieval
- App doesn't update deliveries
- Unusable app
- Package not listed after notification
- Zero stars
- Notified package arrived, but it wasn't there
- App is a joke
- Continuously logged out
- Incorrect verification code
- Phone number/email not recognized
- App is a headache
- App is a disaster
- Building up in arms
- Creates more issues
- Can't carry all packages
- Accidentally move one on shelf, out of luck
- Package wasn't scanned
- Dig through building's packages myself
- Lost packages
- No proof of delivery
- No notification for delivery
- Shoddy customer service
- Forced to use AI help chat
- Packages don't show up in app
- Doesn't refresh
- Support suggests reinstalling
- One-time access code is a joke
- Physical person needed to open door
- Verbal warning not to touch package
- Feels like a thief
- Waiting in line at leasing office
- Package mountain
- Paid service, doesn't work
- Tough to reach support
- Server error
- Loading screen
- No alerts
- Freezes when logging in
- Can't save password
- Can't get access code
- Can't contact customer support
- Ticket closed without help
- Codes don't work
- Spend extra time getting packages
- Told package was picked up when not
- Face ID quit working
- Website works, app doesn't
- No one to unlock mailroom
- System not productive
- Customer support nonexistent
- Endless loop when signing in
- Developers not investing in app experience
- App is broken
- Face ID option never works
- Cannot reach support via phone
- Website is worse
- Forgot password does nothing
- Customer support is a chat bot
- Package stolen, zero help
- Stopped receiving texts/emails
- Apartments require this crap
- Pay good money for it
- Boxes not where they're supposed to be
- Shelves overfilled
- Packages disappear
- Missing packages
- Robbed
- Extremely slow
- Doesn't allow FaceID
- Terrible overall service
- Password incorrect
- Reset password doesn't work
- Customer service unhelpful
- Inaccurate
- Delayed
- App itself does not work
- Shameful that apartments buy into this
- Codes not up to date
- Garbage system
- No way to get codes through app
- Constantly logs you out
- Condescending, rude, incompetent customer service
- Non-functional
- Worse than prototype
- No direct way to get help
- Notifications sometimes not in list
- Cannot generate access code on app
- Navigation broken, unintuitive, flaky
- Cannot change password on app
- Forgot password renders web UI
- Pathetic box deployed
- App freezes or won't load
- No notifications
- Fee if not picked up
- Aggravating system
- App does nothing
- No 'forgot password' link
- Extremely difficult to retrieve password
- Major failure from developer
- Threatening to charge fees
Requested features
5 requests- Allow password to be saved
- Support for Apple Face ID
- Option to unmask password input
- Dark mode option
- Advanced analytics dashboard
AliHelper
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HelloPackage
No in-app purchases
AliHelper
No in-app purchases
Questions
Is HelloPackage free?
Is AliHelper free?
Do HelloPackage or AliHelper have ads?
Which is updated more often, HelloPackage or AliHelper?
Other comparisons
