Zero stars
I can sign in on desktop but the app doesn’t recognize my login. When I sign in on the app with email only, which doesn’t require a password, I enter the code that is emailed to me (which you CANNOT PASTE) and then just get kicked back to the login page. The app is useless, I always have to use desktop.
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LLisalililililililili
Horrible customer service!
I spent over a week communicating with this company about a missing package and it was a totally frustrating experience. Plainly evident that the rep was not reading the emails. They kept asking for a specific time to give me a code to check again for the package and never managed to provide a code in the window I requested. In one instance they didn’t respond for days and they kept insisting it was there when I made it clear I had searched the room in its entirety on two occasions. Then, after I made clear in an email the items had been replaced they reached out again and told me to provide a window to go check again and gave me suggestions for getting the package replaced. Please read and comprehend! This service is utterly pathetic!
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EEpfree
Best thing to happen to our office park
Amazing service. Before HelloPackage we would constantly have missing packages and mail. Now we can track every check. I love it
IJInspired By John
Great support
If package isn’t checked in correctly, the support team is great at assisting with generating a code for you and/or helping you find your package.
BBluetapir
Trash
Awful broken mess that won’t let you select a carrier. Scam.
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