Harris Teeter vs HelloPackage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Harris Teeter
Shop for groceries and prescriptions online with flexible options like pickup, delivery, or shipping. Manage your VIC card, clip digital coupons, track fuel points, and refill prescriptions easily. Mobile pay is also accepted in-store.
- Online shopping (pickup, delivery, ship)
- Mobile payment
- Digital coupons and savings
- Prescription management
- Fuel points tracking
- Shopping list creation
Read full descriptionHide full description
Looking for an easier way to grocery shop, save money and manage your weekly grocery list? The Harris Teeter app makes grocery shopping simple with Delivery, Pickup and In-store options, digital coupons, weekly ads and personalized savings. Download the Harris Teeter grocery app to shop groceries online and find the best deals all in one place. Shop Groceries Your Way · Order groceries with Pickup or Delivery · Scan a recipe to quickly find ingredients and add them to your cart · Shop thousands of additional grocery and household items Save More on Groceries · Browse weekly ads and sales · Clip digital coupons and apply them at checkout · Discover personalized deals, bonus rewards and Cash Back offers · Track and redeem fuel points for gas savings Fast, Convenient Checkout · Use Mobile Pay for fast checkout in-store · Add your VIC Card to Apple Wallet · View purchase history and quickly reorder favorite items Helpful Everyday Tools · Refill and track Harris Teeter Pharmacy prescriptions · Use the store locator to find the nearest Harris Teeter store or fuel center Improving Your Experience To provide and personalize our offerings, make recommendations, detect and prevent fraud, and improve our services, we use tools that collect and record your data, which may include your searches for and purchases of health and wellness products. We also may share non-sensitive data with third parties, such as advertising and analytics vendors, social networks, technology providers, and research providers. By continuing to use our websites and apps and shop our store, this means you consent to these practices and accept our Terms (https://www.harristeeter.com/i/terms/website-and-app) and our Privacy Policy (https://www.harristeeter.com/i/privacy-policy). To use the Harris Teeter app, you need a Harris Teeter digital account. You can create a digital account and link your Harris Teeter Rewards ID through the app. Don't have a Rewards ID? You'll get one when you create your digital account and enroll in Harris Teeter's Rewards Program. You must be 18 to register for an account or join our rewards program (to obtain a Rewards ID). Terms apply: https://www.harristeeter.com/i/terms/website-and-app.
HelloPackage
Manage your community's package room with ease. Receive notifications for package arrivals, view package images, and gain access to the room. You can also send packages and sign up for service.
- Sign up for service
- Package arrival notifications
- View package pictures
- Gain access to package room
- Send packages
Read full descriptionHide full description
Use your mobile device to interact with your community’s HelloPackage package room! With the HelloPackage mobile application you can: sign up for service, get notified when packages arrive, see pictures of your packages, gain access to your package room, send packages, and more!
Screenshots
Verdict
The clearest difference is rating: Harris Teeter at 4.4 against HelloPackage's 3.5. Harris Teeter also leads on update cadence (weekly vs every 3 months) and ratings volume (15K vs 52). HelloPackage's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Harris Teeter holds the better App Store score, 4.4 against 3.5. That said, the two scores are not equally well evidenced: Harris Teeter has 15K ratings behind it against 52, so its average is the more settled of the two. Written reviews complicate that: 7% of Harris Teeter's written reviews are positive against 17% of HelloPackage's, so the app with the better star average is not the one people write more warmly about.
Harris Teeter ships an update weekly, HelloPackage every 3 months. The most recent releases landed on October 20, 2026 and October 16, 2026 respectively.
| Parameter | Harris Teeter | HelloPackage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (15K ratings) — better | 3.5 (52 ratings) |
| Positive reviews | 6.5% of reviews | 17.4% of reviews — better |
| Number of ratings | 15K — better | 52 |
| Update frequency | Weekly — better | Every 3 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 14.0.0 — better |
| Further details — not scored | ||
| Size | 247 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | The Kroger Co. | Package Solutions, Inc. |
Customer experience
Harris Teeter
HelloPackage
User reviews
Harris Teeter
From 15K App Store ratingsWhat we love
- 🚀 Lightning-fast app
- 👍 Convenient online shopping
- 💡 Mobile pay option
- 👍 Improved user experience
Room to improve
- 🐛 Frequent crashes and bugs
- 👎 Confusing and unintuitive UI
- 👎 Missing key features from old app
- 👎 Difficult to navigate and find items
- 👎 Inconsistent app behavior
HelloPackage
From 52 App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Timely notifications
- 👍 Helpful support when it works
- 👍 Stores delivery history
- 👍 Can request new codes
Room to improve
- 🐛 Login issues
- 🐛 App doesn't load
- 🐛 Packages disappear
- 🐛 Codes don't work
- 🐛 False pickup alerts
Bugs and requests
Harris Teeter
Reported bugs
5 issues- App frequently crashes or freezes
- Inconsistent behavior when adding items to cart
- Issues with login and account management
- Problems with online ordering and pickup
- Incorrect pricing and sale information
Requested features
7 requests- Ability to order less than 1 lb of deli items
- Option to filter by sale items
- Restore ability to view past purchases by category
- Improve search functionality and relevance
- Provide better substitution options and communication
Show 2 moreShow fewer
- Restore ability to leave notes for shoppers
- Bring back recipe integration feature
HelloPackage
Reported bugs
128 issues- Login issues
- App doesn't load
- Packages disappear
- Codes don't work
- False pickup alerts
Show 123 moreShow fewer
- App is slow
- Inaccurate package info
- Notifications delayed or missing
- Can't sign in
- Website works, app doesn't
- Password reset issues
- App crashes
- Package retrieval is messy
- Can't select carrier
- System tells user they moved wrong package
- No autofill on email
- Null user shown
- Cannot fetch data
- Login failure error
- No way to talk to a person
- Stuck on unable to login
- White screen after login
- App is trash
- Buggy
- Drivers don't log packages
- Chat bot is unhelpful
- Digging through packages
- Drivers dump everything there
- Messy package retrieval
- App doesn't update deliveries
- Unusable app
- Package not listed after notification
- Zero stars
- Notified package arrived, but it wasn't there
- App is a joke
- Continuously logged out
- Incorrect verification code
- Phone number/email not recognized
- App is a headache
- App is a disaster
- Building up in arms
- Creates more issues
- Can't carry all packages
- Accidentally move one on shelf, out of luck
- Package wasn't scanned
- Dig through building's packages myself
- Lost packages
- No proof of delivery
- No notification for delivery
- Shoddy customer service
- Forced to use AI help chat
- Packages don't show up in app
- Doesn't refresh
- Support suggests reinstalling
- One-time access code is a joke
- Physical person needed to open door
- Verbal warning not to touch package
- Feels like a thief
- Waiting in line at leasing office
- Package mountain
- Paid service, doesn't work
- Tough to reach support
- Server error
- Loading screen
- No alerts
- Freezes when logging in
- Can't save password
- Can't get access code
- Can't contact customer support
- Ticket closed without help
- Codes don't work
- Spend extra time getting packages
- Told package was picked up when not
- Face ID quit working
- Website works, app doesn't
- No one to unlock mailroom
- System not productive
- Customer support nonexistent
- Endless loop when signing in
- Developers not investing in app experience
- App is broken
- Face ID option never works
- Cannot reach support via phone
- Website is worse
- Forgot password does nothing
- Customer support is a chat bot
- Package stolen, zero help
- Stopped receiving texts/emails
- Apartments require this crap
- Pay good money for it
- Boxes not where they're supposed to be
- Shelves overfilled
- Packages disappear
- Missing packages
- Robbed
- Extremely slow
- Doesn't allow FaceID
- Terrible overall service
- Password incorrect
- Reset password doesn't work
- Customer service unhelpful
- Inaccurate
- Delayed
- App itself does not work
- Shameful that apartments buy into this
- Codes not up to date
- Garbage system
- No way to get codes through app
- Constantly logs you out
- Condescending, rude, incompetent customer service
- Non-functional
- Worse than prototype
- No direct way to get help
- Notifications sometimes not in list
- Cannot generate access code on app
- Navigation broken, unintuitive, flaky
- Cannot change password on app
- Forgot password renders web UI
- Pathetic box deployed
- App freezes or won't load
- No notifications
- Fee if not picked up
- Aggravating system
- App does nothing
- No 'forgot password' link
- Extremely difficult to retrieve password
- Major failure from developer
- Threatening to charge fees
Requested features
5 requests- Allow password to be saved
- Support for Apple Face ID
- Option to unmask password input
- Dark mode option
- Advanced analytics dashboard
In-app purchases
Harris Teeter
No in-app purchases
HelloPackage
No in-app purchases
