HelloPackage vs 5Star Wireless
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelloPackage
Manage your community's package room with ease. Receive notifications for package arrivals, view package images, and gain access to the room. You can also send packages and sign up for service.
- Sign up for service
- Package arrival notifications
- View package pictures
- Gain access to package room
- Send packages
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Use your mobile device to interact with your community’s HelloPackage package room! With the HelloPackage mobile application you can: sign up for service, get notified when packages arrive, see pictures of your packages, gain access to your package room, send packages, and more!
5Star Wireless
This app allows users to shop for mobile phones, plans, and accessories. It also facilitates trade-ins and provides account management for wireless services.
- Shop phones and plans
- Purchase accessories
- Manage trade-ins
- Account management
- Wireless services
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Shop phones, plans, accessories, trade-ins, and manage your 5Star Wireless account all in one app.
Screenshots
Verdict
The clearest difference is review sentiment: 5Star Wireless at 100% against HelloPackage's 17%. 5Star Wireless also leads on rating (5.0 vs 3.5). HelloPackage's advantage is ratings volume (60 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
5Star Wireless holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: HelloPackage has 60 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 17% of HelloPackage's written reviews are positive against 100% of 5Star Wireless's.
| Parameter | HelloPackage | 5Star Wireless |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (60 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 17.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 60 — better | 3 |
| Update frequency | Every 3 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 47 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Package Solutions, Inc. | 5Star Wireless |
Customer experience
HelloPackage
5Star Wireless
Bugs and requests
HelloPackage
Reported bugs
128 issues- Login issues
- App doesn't load
- Packages disappear
- Codes don't work
- False pickup alerts
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- App is slow
- Inaccurate package info
- Notifications delayed or missing
- Can't sign in
- Website works, app doesn't
- Password reset issues
- App crashes
- Package retrieval is messy
- Can't select carrier
- System tells user they moved wrong package
- No autofill on email
- Null user shown
- Cannot fetch data
- Login failure error
- No way to talk to a person
- Stuck on unable to login
- White screen after login
- App is trash
- Buggy
- Drivers don't log packages
- Chat bot is unhelpful
- Digging through packages
- Drivers dump everything there
- Messy package retrieval
- App doesn't update deliveries
- Unusable app
- Package not listed after notification
- Zero stars
- Notified package arrived, but it wasn't there
- App is a joke
- Continuously logged out
- Incorrect verification code
- Phone number/email not recognized
- App is a headache
- App is a disaster
- Building up in arms
- Creates more issues
- Can't carry all packages
- Accidentally move one on shelf, out of luck
- Package wasn't scanned
- Dig through building's packages myself
- Lost packages
- No proof of delivery
- No notification for delivery
- Shoddy customer service
- Forced to use AI help chat
- Packages don't show up in app
- Doesn't refresh
- Support suggests reinstalling
- One-time access code is a joke
- Physical person needed to open door
- Verbal warning not to touch package
- Feels like a thief
- Waiting in line at leasing office
- Package mountain
- Paid service, doesn't work
- Tough to reach support
- Server error
- Loading screen
- No alerts
- Freezes when logging in
- Can't save password
- Can't get access code
- Can't contact customer support
- Ticket closed without help
- Codes don't work
- Spend extra time getting packages
- Told package was picked up when not
- Face ID quit working
- Website works, app doesn't
- No one to unlock mailroom
- System not productive
- Customer support nonexistent
- Endless loop when signing in
- Developers not investing in app experience
- App is broken
- Face ID option never works
- Cannot reach support via phone
- Website is worse
- Forgot password does nothing
- Customer support is a chat bot
- Package stolen, zero help
- Stopped receiving texts/emails
- Apartments require this crap
- Pay good money for it
- Boxes not where they're supposed to be
- Shelves overfilled
- Packages disappear
- Missing packages
- Robbed
- Extremely slow
- Doesn't allow FaceID
- Terrible overall service
- Password incorrect
- Reset password doesn't work
- Customer service unhelpful
- Inaccurate
- Delayed
- App itself does not work
- Shameful that apartments buy into this
- Codes not up to date
- Garbage system
- No way to get codes through app
- Constantly logs you out
- Condescending, rude, incompetent customer service
- Non-functional
- Worse than prototype
- No direct way to get help
- Notifications sometimes not in list
- Cannot generate access code on app
- Navigation broken, unintuitive, flaky
- Cannot change password on app
- Forgot password renders web UI
- Pathetic box deployed
- App freezes or won't load
- No notifications
- Fee if not picked up
- Aggravating system
- App does nothing
- No 'forgot password' link
- Extremely difficult to retrieve password
- Major failure from developer
- Threatening to charge fees
Requested features
5 requests- Allow password to be saved
- Support for Apple Face ID
- Option to unmask password input
- Dark mode option
- Advanced analytics dashboard
5Star Wireless
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HelloPackage
No in-app purchases
5Star Wireless
No in-app purchases
