Comparison

Eversource Energy vs Charge Smart MA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Eversource Energy

Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.

Highlights
  • View past bills (PDF)
  • Make payments
  • Set up auto payments
  • Paperless billing
  • Report outages
  • Contact customer service
Features
Read full description

Use this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language

About

Charge Smart MA

Manage your electric vehicle charging and potentially save money. Connect your National Grid account and link your vehicle or charger to enroll in the program.

Highlights
  • Connect National Grid account
  • Link vehicle or charger
  • Enroll in charging program
  • Manage EV charging
Features
Read full description

Download the National Grid Charge Smart app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.

Screenshots

Eversource Energy4 screens
Charge Smart MA4 screens

Verdict

The call

The clearest difference is ratings volume: Eversource Energy at 32K against Charge Smart MA's 1K. Eversource Energy also leads on review sentiment (50% vs 37%) and iOS requirement (14.0 vs 18.6). Charge Smart MA's advantage is update cadence (every 5 weeks vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Eversource Energy holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Eversource Energy has 32K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 50% of Eversource Energy's written reviews are positive against 37% of Charge Smart MA's.

UpkeepUpdate frequency

Eversource Energy ships an update every 3 months, Charge Smart MA every 5 weeks. The most recent releases landed on October 18, 2026 and October 14, 2026 respectively.

Scorecard4 real differences · 6 level
Eversource Energy versus Charge Smart MA: the parameters behind the verdict, then further details
ParameterEversource EnergyCharge Smart MA
PriceFreeFree
Rating4.9 (32K ratings) — better4.7 (1K ratings)
Positive reviews50.0% of reviews — better36.8% of reviews
Number of ratings32K — better1K
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS14.0 — better18.6
Further details — not scored
Size50 MB75 MB
Age rating4+4+
DeveloperEversource Energy Service CompanyNational Grid plc

Customer experience

Eversource Energy

All ratings9,141 ratings
Positive96.1%
Neutral1.6%
Negative2.3%
Written reviews256 reviews
Positive50.0%
Neutral8.2%
Negative41.8%

Charge Smart MA

All ratings847 ratings
Positive94.5%
Neutral1.5%
Negative4.0%
Written reviews57 reviews
Positive36.8%
Neutral7.0%
Negative56.1%

User reviews

Eversource Energy

From 32K App Store ratings

What we love

  • 🚀 Easy to track payments and statements
  • 👍 Useful and reliable app
  • 🔒 Facial recognition login

Room to improve

  • 🐛 Frequent login errors and app crashes
  • 🔒 Inability to save login credentials
  • 💸 No credit/debit card payment option
  • 🤔 Clunky UI and navigation
  • 🔍 Lack of detailed usage tracking and history

Charge Smart MA

From 1K App Store ratings

What we love

  • 💰 Great for savings
  • 📊 Provides good insight into charging costs
  • 🤑 Earning rebates is appreciated
  • 👍 Pleasantly surprised by the app

Room to improve

  • 🐛 Unreliable connectivity and sync issues
  • 🔒 Privacy concerns with vehicle access
  • 🤯 Confusing UI changes and lack of transparency
  • 🚫 Lack of support for certain vehicle models
  • 🔋 Draining 12v battery constantly

Bugs and requests

Eversource Energy

Reported bugs

4 issues
  • Login issues and account not recognized
  • Password reset function not working
  • Billing information not accurately reflected
  • Outage notification feature not functioning

Requested features

5 requests
  • Add credit/debit card payment option
  • Improve login experience and allow credential saving
  • Enhance usage tracking and history features
  • Optimize UI for better usability
  • Add partial payment option

Charge Smart MA

Reported bugs

4 issues
  • Rebates screen has no exit option
  • Charging times not showing up correctly
  • Login and authentication issues
  • Incompatibility with certain vehicle models

Requested features

4 requests
  • Breakdown of monthly energy usage and costs
  • Ability to link e-bill from within the app
  • More detailed charging data and analytics
  • Support for additional home charger brands

In-app purchases

None

Eversource Energy

No in-app purchases

None

Charge Smart MA

No in-app purchases

Questions

Is Eversource Energy free?
Eversource Energy is free to download, with no in-app purchases.
Is Charge Smart MA free?
Charge Smart MA is free to download, with no in-app purchases.
Which has better reviews, Eversource Energy or Charge Smart MA?
Eversource Energy is rated higher. Eversource Energy averages 4.9 out of 5 from 32K ratings, while Charge Smart MA averages 4.7 from 1K ratings.
Do Eversource Energy or Charge Smart MA have ads?
Neither Eversource Energy nor Charge Smart MA shows ads.
Which is updated more often, Eversource Energy or Charge Smart MA?
Eversource Energy ships an update every 3 months, and Charge Smart MA every 5 weeks. Most recently, Eversource Energy was updated on October 18, 2026 and Charge Smart MA on October 14, 2026.

Other comparisons