Smile&Ride vs BIT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smile&Ride
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La guida cicloturistica della Toscana, per turisti attivi e per coloro che sono alla ricerca dei sapori tipici del territorio. Gli itinerari e i tour più incantevoli, highlights naturalistici e culturali, consigli per alloggi, ristoranti e negozi, per vivere un’esperienza unica! La Toscana offre una grande varietà di paesaggi diversi tra natura, splendide città d’arte e siti patrimonio dell’Unesco, potrete scegliere se pedalare lungo il corso di un fiume, tra dolci colline o ripide montagne, con itinerari per tutta la famiglia o per chi cerca l’avventura. Che cosa ti offre l'applicazione Smile&Ride? - Guida cicloturistica e sistema di navigazione outdoor per la Toscana - Progetta in modo semplice e veloce le tue vacanze in bicicletta - Itinerari con GPS, Foto e Mappe - Punti di Interesse di Natura e Cultura - Consigli per Alberghi, Gastronomia, Shopping - Sharing via E-Mail, Whatsapp e Facebook Itinerari Ogni itinerario è illustrato, con descrizione dettagliata e dati tecnici come lunghezza del percorso, durata e metri di dislivello. Consigli Dopo una piacevole escursione, un buon pasto in un locale tipico? O anche prima, per rinforzarti? L’applicazione contiene consigli per ristoranti, trattorie, alloggi e negozi, li puoi trovare nelle vicinanze del percorso del tour scelto. Scarica la mappa e altri contenuti Ogni itinerario può essere scaricato direttamente dall’applicazione e utilizzato offline, per navigare anche senza connessione ad Internet e soprattutto senza costi di roaming. Per esempio, stai pianificando una vacanza in bici a Firenze? Scarica sul tuo smartphone l’itinerario scelto, verranno salvati i punti d‘interesse, le immagini, i profili elevazione e GPX-tracks. Sharing Attraverso la semplice funzione di sharing potrai condividere la tua posizione in tempo reale. Semplifica la tua vacanza con l’ App Smile&Ride!
BIT
This app allows you to rent emission-free scooters for convenient and fun travel. Simply download, create an account, find a vehicle, and scan the QR code to start your journey. Park responsibly and end your rental through the app.
- Rent emission-free scooters
- Easy account creation
- Scan QR code to unlock
- Flexible parking options
- Contribute to a cleaner environment
- Save money on travel
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Download the app Bit mobility and contribute to clean up the environment! Using one of our emission-free vehicles, you can also save money compared to other sharing or public services and all in a easy and funny way. How it works: -Download the BIT Application. -Create you account by providing all the required data. -Find a vehicle and scan the QRcode. -Travel and reach your destination. -Park wherever you want, following certain rules. -End the rental. Become one of us! Travelling smart.. For more information and to find out in which cities where we are present, visit our website www.bitmobility.it
Screenshots
Verdict
The clearest difference is update cadence: BIT at every 6 days against Smile&Ride's every 2 months. Smile&Ride's advantage is iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smile&Ride ships an update every 2 months, BIT every 6 days. The most recent releases landed on October 26, 2026 and October 29, 2026 respectively.
| Parameter | Smile&Ride | BIT |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.8 (68 ratings) — better |
| Positive reviews | — | 23.4% of reviews |
| Number of ratings | — | 68 — better |
| Update frequency | Every 2 months | Every 6 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 67 MB | 136 MB |
| Age rating | 4+ | 4+ |
| Developer | WEBMAPP SRL | Bit Mobility |
Bugs and requests
Smile&Ride
Not enough reviews yet to summarise bugs or requests.
BIT
Reported bugs
130 issues- Camera doesn't focus
- Documents don't upload
- App UI is hard to use
- Loads slowly
- Requires too much information
Show 125 moreShow fewer
- Hard to add funds
- Hard to get signed up
- Difficulty closing out rentals
- App designed to overcharge
- Does not support half of the world's couriers
- Doesn't send OTP
- Takes very long time to load
- Mine took 3 tries to sign up
- App is extremely glitchy
- Will not load properly
- Scooter had mechanical issues
- No trust
- First 15min ride free? Nah, charge 1 EUR for unlock
- Pay as you go? Nah, automatic top-up of a useless app wallet
- Customer support? Nah, app deflection & “go study our articles” in emails
- Report “fraudulent chargeback” to your bank about the app operation
- Kept charging debit card even after leaving country
- Won’t let me open without an SMS code, yet it won’t send me the code
- No way to get help or support
- Will not let me log in to my own account
- Says I already have the phone number in use
- Will make you late, not fit for purpose!!
- Spent 15 minutes setting up and desperately trying to get to work
- Gave up, and just accepted we where going to be even later
- Too hard to sign up
- Requires you to take a picture of yourself
- AI will judge if you match your ID
- Super painful to use
- Takes way too long
- Lost the scooter I was waiting to use
- Spent the whole journey with it blaring out some random Italian phrase at full blast
- Tried to use again the next day. It was exhausting to try and get a scooter to work
- Gave up and was then late for my connecting water bus
- Will not accept Canadian phone number
- Takes entirely too long to set up
- You shouldn't need a DL to rent a scooter
- Any other rentable scooter takes seconds to start up
- Impossible to rent
- Was here for the sale. GP event was unable to move the scooters are pointless
- Doesn’t work don’t event try
- No clear description of what the requirements are
- Setup repeatedly fails with obtuse reasons
- Won’t even let me sign up
- Tried to get around Florence for the past day and a half this app won’t even let me register my information
- Tried multiple different emails and trying to use a different phone number nothing will work
- Took ages to set up an account
- Was charged €20 for 61 minutes in Florence - avoid!
- Constant bugs
- Updates to fix bugs create more bugs
- No faulty scooter button
- Jumped on a slow/faulty scooter
- My partners scooter was fast and mine wasn’t
- Tried to find a button. To alert faulty scooter and swap for different one- there isn’t
- Had to pay €2+ time spent on partner scooter to swap
- The second scooter was also faulty so has to swap back on to first scooter- another €2
- Now spent at least $6 on swapping FAULTY scooters and there is no refund button
- Ridiculous
- Needed too much information
- Why does it need my social security number that is absurd
- Burocracia extrema para fazer o cadastro
- Pedem um milhão de informações inclusive fotos de documentos que ficam pendentes de avaliação e não libera o equipamento na hora!
- Os concorrentes são muito mais simples de se utilizar!
- None of the screens work
- Every error message you could get keeps popping up
- It was a waste of time to enter in all my information and documents just to have this not work at all
- App worked great, and bike was super cheap
- The app should definitely display the cost you’ve accrued during your ride
- Can’t sign up
- The reviews are unfortunately right, can’t sign up
- Won’t allow UK license
- Was really excited to use these on our holiday but wasted so much time trying to get it set up to finally realise it won’t accept any UK documentation
- Too many questions
- You have to jump through so many hoops to get started
- Gave up and downloaded Dott instead which takes seconds to get started on
- Can’t get refund
- App asked to charge first and only then disclosed that you must be a citizen of the EU to access the bikes
- What’s worse is that you were able to skip this process before only for it to be required later
- Can’t get refund
- Does not work
- The app doesn’t work, most likely a scam to get your info
- Do not waste your time
- Can’t use with the US phone number
- It allows to enter a number prefix +1 but the confirmation sms never arrives
- Completely useless
- Too complicated to sign up and full of bugs
- Horrible
- Won’t let me sign up
- Can’t receive text confirmation code
- A terrible, and I mean truly terrible, app!
- Sign up flow is an absolute disaster
- I wasted 20 minutes of my nice vacation trying to receive a verification SMS, when it was the app’s fault all along
- Waste of life
- App won’t let you create account
- Only one person on the phone with no customer service
- Call a taxi or walk or use any other scooter app
- Absolutely waste of time
- Can’t confirm acct with system
- Horrible app…will not even allow for account verification
- Takes all personal info, accepts ph#, email , and name (everything they need to spam you) but will not allow creation of account and usage
- Get Byrd, Lime, or Link instead and save yourself the headache!
- HORRIBLE - Don’t use this app
- Worst micro mobility app that I’ve ever used
- Ridiculously horrible sign up process, buggy
- Their phone stand didn’t even hold my phone properly
- My iPhone 11 Pro fell out of the holder in the middle of the ride and I smashed the entire screen
- For your own sake, don’t use this app - you’re better off walking than using this garbage
- Bad
- Impossible to complete set up
- Didn’t receive sms confirmation code and no way to ask to resend
- No choice but to delete
- Terrible app
- Customer service
- A real shame that their customer service let them down big time
- Scooters were great but they wouldn’t give me my money back for unused money in my wallet
- Difficile da trovare... e scala tanti soldi anche se la usi 10 minuti
- Difficile da trovare e scala tanti soldi anche se lo usi poco
- L’ho usato 30 minuti e mi ha segnato 3 ore
- Top Quality
- Amazing service, cheap prices, good scooter s
- These things are amazing and bit is the best one so far
- Highly recommended
- Faster to walk
- Was looking forward to riding the scooter so downloaded the app
- The app description is in English so great should be easy to setup
- But no the app is only in Italian with no english language option so couldn’t sign up nor use the scooter
Requested features
9 requests- Display cost accrued during ride
- Add more courier support
- Improve AI for ID matching
- Add a button to report faulty scooters
- Provide a refund option for faulty scooters
Show 4 moreShow fewer
- Allow users to choose lower initial charge
- Offer more flexible payment options (e.g., pay as you go)
- Improve customer support response time
- Add English language option to the app
In-app purchases
Smile&Ride
No in-app purchases
BIT
No in-app purchases
