Cooltra vs BIT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cooltra
Rent electric mopeds and bikes by the minute in major European cities. The app allows for quick registration, easy reservation, and includes insurance and helmets for your ride. Choose from pay-as-you-go, prepaid packs, or daily/hourly passes for flexible urban mobility.
- Rent electric mopeds and bikes
- Pay-as-you-go pricing
- Comprehensive insurance included
- Two helmets provided
- Locate nearest vehicles on map
- Daily and monthly rental options
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Cooltra e-moped sharing – rent electric mopeds and bikes by the minute in your city. Register in just a few steps and start riding. Benefits of Cooltra electric mopeds The leading electric moped rental app in Europe THE LARGEST FLEET: More than 30,000 electric mopeds are waiting for you. Find us in Madrid, Barcelona, Valencia, Seville, Paris, Milan, Rome, Turin and Lisbon. PAY-AS-YOU-GO: Rent your e-moped and pay only for the minutes you need. No complications. INSURANCE INCLUDED: Ride with total peace of mind. All trips include comprehensive insurance. TWO HELMETS: Each moped comes with two helmets (sizes M and L) for you and your passenger. How does e-moped rental work? Simple, fast and intuitive. Rent your e-moped right away. 1. Locate the nearest moped available on the app map and press “Reserve”. 2. Once you are next to the e-moped, you can “Swipe to start” the trip. All e-mopeds come with two certified helmets, sizes M and L. 3. Time to ride: press the START button on your e-moped and go. Remember to follow all safety rules and respect other people and vehicles on the road. 4. When you reach your destination, park correctly, always following the city regulations. 5. Place the helmet back and in the app “Swipe to finish”. At this point we will ask you to take a photo of the e-moped correctly parked. What mobility services will you find? Your e-moped rental app wherever you travel. 1. Shared electtric moped rental in Madrid, Barcelona, Valencia, Seville, Paris, Milan, Rome, Turin and Lisbon. 2. Shared electric bike rental in Barcelona. 3. As a Cooltra user, you can also use the felyx e-moped service in Amsterdam, Delft, The Hague, Eindhoven, Haarlem, Rotterdam, Nijmegen, Antwer, Brusels. 4. Daily and monthly moped and bike rental at more than 100 rental points across Europe: Barcelona, Formentera, Gran Canaria, Granada, Ibiza, Madrid, Malaga, Mallorca, Menorca, Seville, Tenerife, Valencia, Paris, Milan, Rome, Lisbon, Porto and more. Affordable prices Choose the moped rental option that best fits your needs. - Registration is free and, if you invite your friends, you will both get credit and promotions. - Take advantage of our Packs and Bundles: a prepaid option where we give you extra free credits. The more you prepay, the more you get in the offer. The ideal way to lower the price per kilometre as much as possible. - We created the PASS option: pay to use any Cooltra e-moped or bike for a continuous period of time. With a 24h or 48h PASS you can switch e-mopeds and bikes as many times as you want. This daily e-moped rental is perfect for business trips, long working days, when your own e-moped is in the workshop, or for sightseeing in any Cooltra city. Enjoy our promotions We constantly share offers and promotions on our social media. Follow us on TikTok @cooltramobility and turn on notifications to stay updated on e-moped rental deals in your city. Protecting the environment With Cooltra more than 10,000 tons of CO2 have already been saved. Let’s work together for sustainable mobility. After 19 years of providing e-moped and bike rental services, we know better than anyone how important safe and easy urban mobility is for you. Download the Cooltra app and start enjoying our electric e-mopeds. If you have any questions or feedback about the app, write to us at hello@cooltra.com. - App registration requires uploading a photo of a valid driver’s license. ** Vehicle rental is subject to terms of use and availability.
BIT
Rent emission-free electric scooters for convenient and fun urban travel. Save money compared to other services while contributing to a cleaner environment. Simply download, register, find a scooter, and ride to your destination.
- Emission-free vehicles
- Cost savings
- Easy to use
- QR code scanning for rental
- Flexible parking options
- Environmental contribution
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Download the app Bit mobility and contribute to clean up the environment! Using one of our emission-free vehicles, you can also save money compared to other sharing or public services and all in a easy and funny way. How it works: -Download the BIT Application. -Create you account by providing all the required data. -Find a vehicle and scan the QRcode. -Travel and reach your destination. -Park wherever you want, following certain rules. -End the rental. Become one of us! Travelling smart.. For more information and to find out in which cities where we are present, visit our website www.bitmobility.it
Screenshots
Verdict
The clearest difference is rating: Cooltra at 4.6 against BIT's 1.8. Cooltra also leads on review sentiment (45% vs 23%) and ratings volume (423 vs 66). BIT's advantage is ads (none vs shown) and update cadence (weekly vs fortnightly). On price, in-app purchases, monetization model and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cooltra holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: Cooltra has 423 ratings behind it against 66, so its average is the more settled of the two. Written reviews point the same way: 45% of Cooltra's written reviews are positive against 23% of BIT's.
Cooltra ships an update fortnightly, BIT weekly. The most recent releases landed on September 21, 2026 and September 23, 2026 respectively.
| Parameter | Cooltra | BIT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (423 ratings) — better | 1.8 (66 ratings) |
| Positive reviews | 45.0% of reviews — better | 23.4% of reviews |
| Number of ratings | 423 — better | 66 |
| Update frequency | Fortnightly | Weekly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.1 — better |
| Further details — not scored | ||
| Size | 119 MB | 135 MB |
| Age rating | 4+ | 4+ |
| Developer | Cooltra Motosharing, S.L. | Bit Mobility |
Customer experience
Cooltra
BIT
User reviews
Cooltra
From 423 App Store ratingsWhat we love
- 🚀 Convenient and easy to use
- 🌳 Eco-friendly electric scooters
- 👍 Helpful customer service
- 💡 Useful for getting around the city
Room to improve
- 🐛 Technical issues with the app
- 🔋 Battery life and performance problems
- 🚫 Restrictive registration process
- 💰 Expensive pricing and hidden fees
BIT
From 66 App Store ratingsWhat we love
- 👍 Works fine for some users
- 💰 Great price for rides
- 🚀 Quick sign-up with Apple/Apple Pay
- 👍 Works well for Canadians in Italy
- 👍 Great fun riding
Room to improve
- 🐛 App is glitchy and won't load
- 🐛 Slow to load
- 🐛 Hard to add funds and sign up
- 🐛 Difficult to close out rentals
- 🐛 Overcharges users
Bugs and requests
Cooltra
Reported bugs
3 issues- App crashes and freezes
- Inaccurate scooter location tracking
- Issues with account verification and activation
Requested features
4 requests- Expand service coverage area
- Improve app stability and reliability
- Allow more flexible parking options
- Provide better communication on service changes
BIT
Reported bugs
130 issues- Camera doesn't focus
- Documents don't upload
- App UI is hard to use
- Loads slowly
- Requires too much information
Show 125 moreShow fewer
- Hard to add funds
- Hard to get signed up
- Difficulty closing out rentals
- App designed to overcharge
- Does not support half of the world's couriers
- Doesn't send OTP
- Takes very long time to load
- Mine took 3 tries to sign up
- App is extremely glitchy
- Will not load properly
- Scooter had mechanical issues
- No trust
- First 15min ride free? Nah, charge 1 EUR for unlock
- Pay as you go? Nah, automatic top-up of a useless app wallet
- Customer support? Nah, app deflection & “go study our articles” in emails
- Report “fraudulent chargeback” to your bank about the app operation
- Kept charging debit card even after leaving country
- Won’t let me open without an SMS code, yet it won’t send me the code
- No way to get help or support
- Will not let me log in to my own account
- Says I already have the phone number in use
- Will make you late, not fit for purpose!!
- Spent 15 minutes setting up and desperately trying to get to work
- Gave up, and just accepted we where going to be even later
- Too hard to sign up
- Requires you to take a picture of yourself
- AI will judge if you match your ID
- Super painful to use
- Takes way too long
- Lost the scooter I was waiting to use
- Spent the whole journey with it blaring out some random Italian phrase at full blast
- Tried to use again the next day. It was exhausting to try and get a scooter to work
- Gave up and was then late for my connecting water bus
- Will not accept Canadian phone number
- Takes entirely too long to set up
- You shouldn't need a DL to rent a scooter
- Any other rentable scooter takes seconds to start up
- Impossible to rent
- Was here for the sale. GP event was unable to move the scooters are pointless
- Doesn’t work don’t event try
- No clear description of what the requirements are
- Setup repeatedly fails with obtuse reasons
- Won’t even let me sign up
- Tried to get around Florence for the past day and a half this app won’t even let me register my information
- Tried multiple different emails and trying to use a different phone number nothing will work
- Took ages to set up an account
- Was charged €20 for 61 minutes in Florence - avoid!
- Constant bugs
- Updates to fix bugs create more bugs
- No faulty scooter button
- Jumped on a slow/faulty scooter
- My partners scooter was fast and mine wasn’t
- Tried to find a button. To alert faulty scooter and swap for different one- there isn’t
- Had to pay €2+ time spent on partner scooter to swap
- The second scooter was also faulty so has to swap back on to first scooter- another €2
- Now spent at least $6 on swapping FAULTY scooters and there is no refund button
- Ridiculous
- Needed too much information
- Why does it need my social security number that is absurd
- Burocracia extrema para fazer o cadastro
- Pedem um milhão de informações inclusive fotos de documentos que ficam pendentes de avaliação e não libera o equipamento na hora!
- Os concorrentes são muito mais simples de se utilizar!
- None of the screens work
- Every error message you could get keeps popping up
- It was a waste of time to enter in all my information and documents just to have this not work at all
- App worked great, and bike was super cheap
- The app should definitely display the cost you’ve accrued during your ride
- Can’t sign up
- The reviews are unfortunately right, can’t sign up
- Won’t allow UK license
- Was really excited to use these on our holiday but wasted so much time trying to get it set up to finally realise it won’t accept any UK documentation
- Too many questions
- You have to jump through so many hoops to get started
- Gave up and downloaded Dott instead which takes seconds to get started on
- Can’t get refund
- App asked to charge first and only then disclosed that you must be a citizen of the EU to access the bikes
- What’s worse is that you were able to skip this process before only for it to be required later
- Can’t get refund
- Does not work
- The app doesn’t work, most likely a scam to get your info
- Do not waste your time
- Can’t use with the US phone number
- It allows to enter a number prefix +1 but the confirmation sms never arrives
- Completely useless
- Too complicated to sign up and full of bugs
- Horrible
- Won’t let me sign up
- Can’t receive text confirmation code
- A terrible, and I mean truly terrible, app!
- Sign up flow is an absolute disaster
- I wasted 20 minutes of my nice vacation trying to receive a verification SMS, when it was the app’s fault all along
- Waste of life
- App won’t let you create account
- Only one person on the phone with no customer service
- Call a taxi or walk or use any other scooter app
- Absolutely waste of time
- Can’t confirm acct with system
- Horrible app…will not even allow for account verification
- Takes all personal info, accepts ph#, email , and name (everything they need to spam you) but will not allow creation of account and usage
- Get Byrd, Lime, or Link instead and save yourself the headache!
- HORRIBLE - Don’t use this app
- Worst micro mobility app that I’ve ever used
- Ridiculously horrible sign up process, buggy
- Their phone stand didn’t even hold my phone properly
- My iPhone 11 Pro fell out of the holder in the middle of the ride and I smashed the entire screen
- For your own sake, don’t use this app - you’re better off walking than using this garbage
- Bad
- Impossible to complete set up
- Didn’t receive sms confirmation code and no way to ask to resend
- No choice but to delete
- Terrible app
- Customer service
- A real shame that their customer service let them down big time
- Scooters were great but they wouldn’t give me my money back for unused money in my wallet
- Difficile da trovare... e scala tanti soldi anche se la usi 10 minuti
- Difficile da trovare e scala tanti soldi anche se lo usi poco
- L’ho usato 30 minuti e mi ha segnato 3 ore
- Top Quality
- Amazing service, cheap prices, good scooter s
- These things are amazing and bit is the best one so far
- Highly recommended
- Faster to walk
- Was looking forward to riding the scooter so downloaded the app
- The app description is in English so great should be easy to setup
- But no the app is only in Italian with no english language option so couldn’t sign up nor use the scooter
Requested features
9 requests- Display cost accrued during ride
- Add more courier support
- Improve AI for ID matching
- Add a button to report faulty scooters
- Provide a refund option for faulty scooters
Show 4 moreShow fewer
- Allow users to choose lower initial charge
- Offer more flexible payment options (e.g., pay as you go)
- Improve customer support response time
- Add English language option to the app
In-app purchases
Cooltra
No in-app purchases
BIT
No in-app purchases
