Dott vs BIT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dott
Easily navigate your city with electric bikes and scooters. Simply find, unlock, and ride to your destination. Offers flexible payment options and passes for cost savings.
- Unlock e-bikes and e-scooters
- Find nearby vehicles on map
- Pay-as-you-go or use passes
- Refer friends for free rides
- Available 24/7
- Safety features
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Got somewhere to be? Take a Dott! Simply unlock an e-bike or e-scooter in the Dott app, ride to your destination, and get on with your day – easy as that. To get started: 1. Download the Dott app 2. Check the in-app map to find a nearby e-scooter or e-bike 3. Scan the vehicle’s QR code to unlock it, and you’re off! Pro tip: Grab a Dott pass to save on your ride. Or simply pay as you go with your secure payment method of choice. Why choose Dott? Dott is the simplest way to move around your city, safely and efficiently. Ditch the crowded commute and enjoy traveling in the open air. Avoid traffic jams and arrive at your destination on time – for a fraction of the cost of a taxi or car share. Our e-scooters and e-bikes are available 24/7, making moving around your city a breeze! They’re brought in for regular maintenance and boast all the latest safety features. Plus, thanks to the smooth electric acceleration, riding our vehicles is a piece of cake. Ride a Dott whenever you're: * Meeting a friend for dinner * Commuting to work * Heading to class * Going on a date * Exploring your city on your day off, or sightseeing in other countries Get around without breaking the bank Simply pay for your rides as you go, at a price similar to public transport. Or, explore Dott passes to ride more for less: grab a pass for 24 hours, a week, or even a month to save on every ride. If you fancy a ride for free, just refer a friend and you’ll both get a free ride each! Want in on even more discounts? Turn on notifications to hear about our limited-time deals. Where you’ll find us Dott (previously TIER) is currently available in more than 400 cities across Europe and Middle East – with more on the way! Want to see Dott in your city? Drop us a line at support@ridedott.com.
BIT
Rent emission-free electric scooters for convenient and fun urban travel. Save money compared to other services while contributing to a cleaner environment. Simply download, register, find a scooter, and ride to your destination.
- Emission-free vehicles
- Cost savings
- Easy to use
- QR code scanning for rental
- Flexible parking options
- Environmental contribution
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Download the app Bit mobility and contribute to clean up the environment! Using one of our emission-free vehicles, you can also save money compared to other sharing or public services and all in a easy and funny way. How it works: -Download the BIT Application. -Create you account by providing all the required data. -Find a vehicle and scan the QRcode. -Travel and reach your destination. -Park wherever you want, following certain rules. -End the rental. Become one of us! Travelling smart.. For more information and to find out in which cities where we are present, visit our website www.bitmobility.it
Screenshots
Verdict
The clearest difference is rating: Dott at 4.8 against BIT's 1.8. Dott also leads on ratings volume (9.2K vs 66). BIT's advantage is ads (none vs shown) and device support (3 vs 1). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dott holds the better App Store score, 4.8 against 1.8. That said, the two scores are not equally well evidenced: Dott has 9.2K ratings behind it against 66, so its average is the more settled of the two. Written reviews point the same way: 30% of Dott's written reviews are positive against 23% of BIT's.
Both ship on a similar rhythm, roughly weekly. Both last shipped on September 23, 2026.
| Parameter | Dott | BIT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (9.2K ratings) — better | 1.8 (66 ratings) |
| Positive reviews | 30.4% of reviews — better | 23.4% of reviews |
| Number of ratings | 9.2K — better | 66 |
| Update frequency | Weekly | Weekly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 385 MB | 135 MB |
| Age rating | 4+ | 4+ |
| Developer | Dott B.V. | Bit Mobility |
Customer experience
Dott
BIT
User reviews
Dott
From 9.2K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚲 Comfortable scooters
- 💰 Good pricing
- 👍 Convenient way to get around
- 🤝 Good customer service
Room to improve
- 🐛 App issues (crashes, bugs, slow response)
- 🚫 Restricted riding/parking areas
- 💰 Overcharging/hidden fees
- 🔋 Battery issues (low charge, sudden power loss)
- 🤖 Poor chatbot/customer support
BIT
From 66 App Store ratingsWhat we love
- 👍 Works fine for some users
- 💰 Great price for rides
- 🚀 Quick sign-up with Apple/Apple Pay
- 👍 Works well for Canadians in Italy
- 👍 Great fun riding
Room to improve
- 🐛 App is glitchy and won't load
- 🐛 Slow to load
- 🐛 Hard to add funds and sign up
- 🐛 Difficult to close out rentals
- 🐛 Overcharges users
Bugs and requests
Dott
Reported bugs
4 issues- Ride not ending properly
- Inability to unlock/lock scooters
- Incorrect battery level reporting
- Glitches with payment and refunds
Requested features
4 requests- Ability to reserve/book scooters
- Improved navigation and zone information
- Monthly subscription option
- Increased speed limit
BIT
Reported bugs
130 issues- Camera doesn't focus
- Documents don't upload
- App UI is hard to use
- Loads slowly
- Requires too much information
Show 125 moreShow fewer
- Hard to add funds
- Hard to get signed up
- Difficulty closing out rentals
- App designed to overcharge
- Does not support half of the world's couriers
- Doesn't send OTP
- Takes very long time to load
- Mine took 3 tries to sign up
- App is extremely glitchy
- Will not load properly
- Scooter had mechanical issues
- No trust
- First 15min ride free? Nah, charge 1 EUR for unlock
- Pay as you go? Nah, automatic top-up of a useless app wallet
- Customer support? Nah, app deflection & “go study our articles” in emails
- Report “fraudulent chargeback” to your bank about the app operation
- Kept charging debit card even after leaving country
- Won’t let me open without an SMS code, yet it won’t send me the code
- No way to get help or support
- Will not let me log in to my own account
- Says I already have the phone number in use
- Will make you late, not fit for purpose!!
- Spent 15 minutes setting up and desperately trying to get to work
- Gave up, and just accepted we where going to be even later
- Too hard to sign up
- Requires you to take a picture of yourself
- AI will judge if you match your ID
- Super painful to use
- Takes way too long
- Lost the scooter I was waiting to use
- Spent the whole journey with it blaring out some random Italian phrase at full blast
- Tried to use again the next day. It was exhausting to try and get a scooter to work
- Gave up and was then late for my connecting water bus
- Will not accept Canadian phone number
- Takes entirely too long to set up
- You shouldn't need a DL to rent a scooter
- Any other rentable scooter takes seconds to start up
- Impossible to rent
- Was here for the sale. GP event was unable to move the scooters are pointless
- Doesn’t work don’t event try
- No clear description of what the requirements are
- Setup repeatedly fails with obtuse reasons
- Won’t even let me sign up
- Tried to get around Florence for the past day and a half this app won’t even let me register my information
- Tried multiple different emails and trying to use a different phone number nothing will work
- Took ages to set up an account
- Was charged €20 for 61 minutes in Florence - avoid!
- Constant bugs
- Updates to fix bugs create more bugs
- No faulty scooter button
- Jumped on a slow/faulty scooter
- My partners scooter was fast and mine wasn’t
- Tried to find a button. To alert faulty scooter and swap for different one- there isn’t
- Had to pay €2+ time spent on partner scooter to swap
- The second scooter was also faulty so has to swap back on to first scooter- another €2
- Now spent at least $6 on swapping FAULTY scooters and there is no refund button
- Ridiculous
- Needed too much information
- Why does it need my social security number that is absurd
- Burocracia extrema para fazer o cadastro
- Pedem um milhão de informações inclusive fotos de documentos que ficam pendentes de avaliação e não libera o equipamento na hora!
- Os concorrentes são muito mais simples de se utilizar!
- None of the screens work
- Every error message you could get keeps popping up
- It was a waste of time to enter in all my information and documents just to have this not work at all
- App worked great, and bike was super cheap
- The app should definitely display the cost you’ve accrued during your ride
- Can’t sign up
- The reviews are unfortunately right, can’t sign up
- Won’t allow UK license
- Was really excited to use these on our holiday but wasted so much time trying to get it set up to finally realise it won’t accept any UK documentation
- Too many questions
- You have to jump through so many hoops to get started
- Gave up and downloaded Dott instead which takes seconds to get started on
- Can’t get refund
- App asked to charge first and only then disclosed that you must be a citizen of the EU to access the bikes
- What’s worse is that you were able to skip this process before only for it to be required later
- Can’t get refund
- Does not work
- The app doesn’t work, most likely a scam to get your info
- Do not waste your time
- Can’t use with the US phone number
- It allows to enter a number prefix +1 but the confirmation sms never arrives
- Completely useless
- Too complicated to sign up and full of bugs
- Horrible
- Won’t let me sign up
- Can’t receive text confirmation code
- A terrible, and I mean truly terrible, app!
- Sign up flow is an absolute disaster
- I wasted 20 minutes of my nice vacation trying to receive a verification SMS, when it was the app’s fault all along
- Waste of life
- App won’t let you create account
- Only one person on the phone with no customer service
- Call a taxi or walk or use any other scooter app
- Absolutely waste of time
- Can’t confirm acct with system
- Horrible app…will not even allow for account verification
- Takes all personal info, accepts ph#, email , and name (everything they need to spam you) but will not allow creation of account and usage
- Get Byrd, Lime, or Link instead and save yourself the headache!
- HORRIBLE - Don’t use this app
- Worst micro mobility app that I’ve ever used
- Ridiculously horrible sign up process, buggy
- Their phone stand didn’t even hold my phone properly
- My iPhone 11 Pro fell out of the holder in the middle of the ride and I smashed the entire screen
- For your own sake, don’t use this app - you’re better off walking than using this garbage
- Bad
- Impossible to complete set up
- Didn’t receive sms confirmation code and no way to ask to resend
- No choice but to delete
- Terrible app
- Customer service
- A real shame that their customer service let them down big time
- Scooters were great but they wouldn’t give me my money back for unused money in my wallet
- Difficile da trovare... e scala tanti soldi anche se la usi 10 minuti
- Difficile da trovare e scala tanti soldi anche se lo usi poco
- L’ho usato 30 minuti e mi ha segnato 3 ore
- Top Quality
- Amazing service, cheap prices, good scooter s
- These things are amazing and bit is the best one so far
- Highly recommended
- Faster to walk
- Was looking forward to riding the scooter so downloaded the app
- The app description is in English so great should be easy to setup
- But no the app is only in Italian with no english language option so couldn’t sign up nor use the scooter
Requested features
9 requests- Display cost accrued during ride
- Add more courier support
- Improve AI for ID matching
- Add a button to report faulty scooters
- Provide a refund option for faulty scooters
Show 4 moreShow fewer
- Allow users to choose lower initial charge
- Offer more flexible payment options (e.g., pay as you go)
- Improve customer support response time
- Add English language option to the app
In-app purchases
Dott
No in-app purchases
BIT
No in-app purchases
