For Rome use
Don’t use it in Rome, they don’t have points enought to leave them and there are always rocky streets so you r not going to have a good expirience. After using them in France I had an unpleasant time trying to find parking, and paying a lot without sense (parking lot just disappeared).
Trash worst scooter app
The customer service is 90% ai and they make it impossible to speak to a human, will overcharge you constantly and take ages to refund basic robbery
Good but bring a strap for your phone
Fun and no issues except cobble stones will eject your iPhone from the built in phone clamp!! :(
Unfortunate
I have used Dott a lot, in fact they are a company I used multiple times daily. The way however I have just been treated by their customer service is an absolute joke. No one can read, no one can listen and if they can fine you for no reason, they will. I will no longer use there services. I hope other people don’t get taken advantage of as I have. The way they will lie to you to keep the debt in place is outrageous tbf.
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Rare Bristol sighting
Just walked 30 minutes through city centre to find the nearest scooter, waste of time
Paid but Nike wouldn’t move
Just paid for 2 bikes neither would move
Worst rideshare DO NOT USE
We gpt charged 105 DOK fpr 10 mins, NO WAY to contact anyone. RIP OFF. Try voi, theyre fairer
super
Best way to see Paris if you like bicycles
ABSOLUTELY AWFUL AVOID
App wouldn’t let me end my ride at a valid parking spot customer service was no help at all I had to go somewhere else in the end and it made me really late for work
Excellent service
Cheap and quick ride great service
Mega
Dott bike across town past midnight, brilliant.
AI support is so bad
Good and convenient method of travel… but when things go wrong and you get over billed it’s impossible to speak to a human.
“When in Rome”
It’s hard to beat the Colosseum and the pantheon and Vatican City, but on the last night in Rome, we drove the scooters around for an hour, and it was the best experience of our 18 days
Miss leading offers
Deeply disappointed in the way they imply offers which then are time coded…on the second day I was offered “0.00” on next ride which is different from the initial day offer and got stung £10.56 for a first ride that day. Be very careful and read Trip advisor reviews…I wish I had. If you are neurodivergent their layout and graphics are difficult to decode. Maybe try one of the other companies.
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Rip offs
Not only are they more expensive than cars, but they randomly charge you £10.50 for various rides where they deem its ok and then refuse to refund it when you point out theyve made a mistake? On top of that their app barely works in most areas in Bristol and just charges you for glitching out!?!
App won’t work
It asked for a phone number and once entered the little wheel just keep spinning nothing ever happens tried deleting and reinstalling same thing
Okay but the maintenance needs work
Too many faulty vehicles
Ride issues and Payment etc
The phone holder completely useless won’t even fit inside a supported iPhone 15 pro max, cracked my screen. Secondly, payment issues, since today each time I’m trying to make my ride start it just wouldn’t let me and gives me some error message about try different payment method, I’ve been using Apple always and this time it won’t let me so what I did was enter my card information and still declined it’s like all the money I’m paying to them goes into waste.
I’m switching to Lime,
Bye
I’m switching to Lime,
Bye
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Don’t waist you money
Don’t waist your money on this thing
Ride
Good!
