waste of money and time
I scanned one of their bikes, the bike didnt work. I ended the ride within 2 mins and they still deducted my money. now not refunding back. this is scam
Ridiculous pricing
The old Vois, and even when this company was Tier wasn't too bad. But I got a short scooter a few of miles yesterday and it cost £7 - uber would've been £9. This same trip used to cost half that on scooters. It's just not worth it any more, costs the same as a taxi
Vorsicht! 25€ Strafe bei 10 min Inaktivität außerhalb des Parkbereiches
Ich habe den Dott Flex Pass, der mir ermöglicht 30 min für 1,50€ ein Fahrzeug zu benutzen. Ich bin zu einem Sportplatz gefahren, wo es kein Parkbereich gibt, da musste ich etwas abholen, hatte also das Fahrzeug kurz stehen lassen, um damit wieder weiter zufahren und es in einem Parkbereich abzustellen. Da das Fahrzeug nach 10 Minuten Inaktivität ausgeht, und es gleichzeitig außerhalb des Parkbereiches ist, wird mir eine Strafgebühr von 25€ verrechnet, obwohl ich a) damit weiterfahren will und b) ich nichtmal vor habe es hier auf einem Nicht-Parkplatz stehen zu lassen. Da es mein letztes Geld auf dem Konto war, musste ich mir 30€ vorstrecken lassen, damit ich die 25€ Strafe begleichen kann und das Fahrzeug wieder entsperren kann, um es aus dem Bereich zu bringen, wo das Fahrzeug nicht stehen darf. Obwohl es in der App die Meldung gab, dass wenn ich es wieder wegfahre, die 25€ Strafgebühr entfallen würden, und ich auch im Kundencenter angerufen habe, um dies zu bestätigen, blieb ich auf den Kosten sitzen. Ich habe das Fahrzeug in ein gültigen Parkbereich geparkt und mir wurden die Kosten nicht erstattet. Danke für Nichts! 👍🏼
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Way too much info required
Like the title says, why do they need so much information? I put in my license, my first and last name, address, email, turned notifications on, and it still was asking for more. I deleted app and just went to a bike place near me and it was cheaper too. Don’t waste time and sell your information to china.
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Get a to b and c the hole althabet
Really good ride
Krakov dott is great
I’m 71 yr old youngster jumped in at 2 am to get to all night pharmacy. Empty streets. One pothole knocked the straw out of my mango lassi, but I stayed up!
Bolt and Lime seem to have more presence here, so not so easy to change scoots when battery dies!!
Bolt and Lime seem to have more presence here, so not so easy to change scoots when battery dies!!
Faulty scooter- no refund
Your faulty throttle break jammed down and nearly threw me into oncoming traffic in the middle of Rome. Tried to get a full refund and was offered a free ride! Will never use again!
Literally a scam, can’t drop off where you want to drop off
Had to drop off miles away don’t even bother ordering an uber next time
Need more scooters!
While they’re great when you can get one there’s not enough around Weston high street Bath and Newbridge hill area there used to be loads with the previous provider!
Poor phone holder and quality, but have signals
My phone fell twice, and the road wasn’t even that bumpy. So the phone holder, the acceleration, and overall the quality of the bike was by far far worse than Lime. I regret purchasing the monthly pass.
Edit: despite a very negative for depression, I noticed they have blinkers, which is great and lime doesn’t have it. Also the monthly subscription fee that reduces the for every ride is very reasonable and fair
Edit: despite a very negative for depression, I noticed they have blinkers, which is great and lime doesn’t have it. Also the monthly subscription fee that reduces the for every ride is very reasonable and fair
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Scammers
the keep using your card and charging you for no reason I have 2 charges on my app and the charged me more than 6 times which is ridiculous. Their ai chatbot is also dumb and when i asked to speak to an agent they never connected me to one
Terrible service
Needed in an emergency. Didn’t have my drivers license on me but I had a scan and my physical passport. Still couldn’t get a scooter
Pessimo
Mi raccomando di cercare un’altro modo di spostarsi
An expensive ride!
Was great to get on a bike and get moving in the sunshine to get home from work…even better to be powered by electric up all those redway slopes! But the ride was more expensive than a taxi! Now I’m all for moving over static but please make the Dott rides more affordable. If you want to encourage people to get moving and using the redways, make your off the cuff bike hire pricing cheaper than a taxi ride home please 🚴♀️
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Phone holder and poor quality
My phone fell twice, and the road wasn’t even that bumpy. So the phone holder, the acceleration, and overall the quality of the bike was by far far worse than Lime. I regret purchasing the monthly pass.
Trash
The customer service is 90% ai and they make it impossible to speak to a human, will overcharge you constantly and take ages to refund basic robbery
Best way
This is the best way to get around Brussels
Great
Great
Freezes and Roundup Scam
Go 1 second over and you are charged for a whole additional minute.
This happened to me when the app froze on the parking photo part of ending the ride.
Once you have clicked end ride the timer should pause for the photo stage!
You should charge by the second or round down.
Charging by the minute around Bristol clearly encourages reckless riding too.
This happened to me when the app froze on the parking photo part of ending the ride.
Once you have clicked end ride the timer should pause for the photo stage!
You should charge by the second or round down.
Charging by the minute around Bristol clearly encourages reckless riding too.
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Great service
Cheap and good!
