Comparison

US Mobile vs Helium Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

US Mobile

Manage your mobile service with ease. Activate new lines, switch between major US networks, and track usage in real-time. Offers plans for individuals and families, with international data options and 24/7 support.

Highlights
  • Activate lines with eSIM or Starter Kit
  • Switch between major US networks
  • Manage individual and family plans
  • Add international data for travel
  • Monitor usage and balance
  • 24/7 human support
Features
Read full description

US Mobile is America’s #1 Super Carrier, offering you the flexibility to use and switch between all three major US networks anytime. Welcome to a new era in wireless. Our app is your all-in-one dashboard for activation, management, and more. Whether you need a plan for yourself or your entire family, we’ve got you covered with plans that cover every need. Plus, enjoy a FREE 30-day trial to experience it all across all of our networks! Activate Your Line: Instantly activate with eSIM on all our plans Order and activate our Starter Kit on any network Keep your current number or get a new one Add international data for travel Manage Your Line: Transfer your line to another device or network Monitor your usage and balance in real-time Top up talk, text, and data as needed Set up autopay and easily switch plans Manage Your Account: Access to 24/7 human support, 365 days a year Add other users to your account to manage lines Secure your account including two-factor authentication Refer friends and family to earn rewards Follow Us: https://twitter.com/usmobile https://www.instagram.com/usmobile https://www.usmobile.com/blog

About

Helium Mobile

Experience wireless service powered by a vast 5G network and a unique community-driven infrastructure. This app offers a new approach to staying connected, potentially with reward opportunities.

Highlights
  • Nation's largest 5G network
  • Groundbreaking people-built network
  • New way to connect
  • Potential reward opportunities
Features
Read full description

Powered by the nation’s largest 5G network and a groundbreaking people-built network, Helium Mobile is a bold new way to connect. Disclaimer: By downloading the app, you are agreeing to the Helium Mobile App Terms & Conditions: https://hellohelium.com/terms-and-conditions * Rewards are a function of network governance and depend on multiple factors, including but not limited to, individual activities, network usage, technical and/or operational issues, and network governance. Nova Labs does not provide, guarantee, or refund any rewards and makes no promises, guarantees, or warranties as to their value. See Terms and Conditions for details (https://hellohelium.com/terms-and-conditions). * Taxes and fees apply

Screenshots

US Mobile4 screens
Helium Mobile4 screens

Verdict

The call

The clearest difference is rating: Helium Mobile at 4.8 against US Mobile's 4.0. Helium Mobile also leads on ratings volume (15K vs 1.8K). US Mobile's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Helium Mobile holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Helium Mobile has 15K ratings behind it against 1.8K, so its average is the more settled of the two. Written reviews complicate that: 66% of US Mobile's written reviews are positive against 51% of Helium Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

US Mobile ships an update weekly, Helium Mobile every 9 days. Both last shipped on September 25, 2026.

Scorecard5 real differences · 5 level
US Mobile versus Helium Mobile: the parameters behind the verdict, then further details
ParameterUS MobileHelium Mobile
PriceFreeFree
Rating4.0 (1.8K ratings)4.8 (15K ratings) — better
Positive reviews66.0% of reviews — better51.0% of reviews
Number of ratings1.8K15K — better
Update frequencyWeekly — betterEvery 9 days
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.415.1 — better
Further details — not scored
Size207 MB177 MB
Age rating17+4+
DeveloperUS Mobile Inc.Noble Mobile

Customer experience

US Mobile

All ratings1,808 ratings
Positive74.6%
Neutral4.1%
Negative21.3%
Written reviews524 reviews
Positive66.0%
Neutral6.1%
Negative27.9%

Helium Mobile

All ratings15,006 ratings
Positive94.8%
Neutral1.7%
Negative3.5%
Written reviews602 reviews
Positive51.0%
Neutral6.1%
Negative42.9%

User reviews

US Mobile

From 1.8K App Store ratings

What we love

  • 🚀 Excellent service
  • 👍 Great app experience
  • 💡 Innovative features
  • 🔒 Robust security
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy app
  • 🔍 Missing features
  • 🔍 Inconsistent data reporting
  • 🔍 Complicated plan options
  • 🔍 Unreliable international service

Helium Mobile

From 15K App Store ratings

What we love

  • 👍 Excellent value
  • 👍 Great phone plan
  • 👍 Simple, reliable, and refreshingly honest
  • 👍 Best phone plan on the planet
  • 👍 True GEM

Room to improve

  • 🐛 Horrible, non-existent customer support
  • 🐛 Not fully transparent or honest
  • 🐛 Stupid app
  • 🐛 No service
  • 🐛 can't enable location sharing

Bugs and requests

US Mobile

Reported bugs

5 issues
  • App freezes on login screen
  • Inability to scroll on certain screens
  • Incorrect data usage information
  • Frequent app crashes and bugs
  • eSIM compatibility issues

Requested features

5 requests
  • Improved data usage tracking
  • Easier account management options
  • Expanded international roaming support
  • Parental controls and content filtering
  • Seamless integration with Apple Watch

Helium Mobile

Reported bugs

4 issues
  • Login screen freezes
  • Incompatible with older devices
  • Discovery mapping feed isn't working after latest update
  • Unable to claim rewards after recent update

Requested features

3 requests
  • Unlimited data option
  • Dark mode option
  • Advanced analytics dashboard

In-app purchases

None

US Mobile

No in-app purchases

None

Helium Mobile

No in-app purchases

Questions

Is US Mobile free?
US Mobile is free to download, with no in-app purchases.
Is Helium Mobile free?
Helium Mobile is free to download, with no in-app purchases.
Which has better reviews, US Mobile or Helium Mobile?
Helium Mobile is rated higher. US Mobile averages 4.0 out of 5 from 1.8K ratings, while Helium Mobile averages 4.8 from 15K ratings.
Do US Mobile or Helium Mobile have ads?
Helium Mobile shows ads; US Mobile does not.
Which is updated more often, US Mobile or Helium Mobile?
US Mobile ships an update weekly, and Helium Mobile every 9 days. Most recently, US Mobile was updated on September 25, 2026 and Helium Mobile on September 25, 2026.

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