Comparison

Roborock vs Narwal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Roborock

Control smart home cleaning devices remotely. Manage robotic vacuums, wet and dry cleaners, and washer dryers. Customize cleaning plans, monitor progress, and access advanced features from anywhere.

Highlights
  • Remote device control
  • Real-time status monitoring
  • Customizable cleaning plans
  • Map editing and zone control
  • Smart scheduling
  • App-specific washing programs
Features
Currently charting
Read full description

Roborock App is a dedicated application designed to control Roborock’s smart hardware devices. It supports network-enabled products in Roborock’s robotic vacuum cleaners, wet and dry vacuum cleaners, and molecular sieve-based washer dryers. You can remotely control smart devices and check their status and cleaning progress through this app anytime, anywhere. Easily unlock more advanced features through the Roborock app. 【Roborock Robotic Vacuum Cleaner】 · Check the cleaning map and path anywhere and anytime you want, and control the cleaning progress in real-time. · Choose from various personalized cleaning methods, including room cleaning, zone cleaning, scheduled cleaning, and spot cleaning routines. · Set up frequently used cleaning tasks as routines for one-tap starts. · Choose multiple cleaning preferences, including Vacuum, Mop, Vac & Mop, SmartPlan (applicable to certain models only), and Customize mode. · Set up a personalized cleaning plan by adjusting suction power, water flow, cleaning frequency, and route (applicable to certain models only). · Enables you to edit a map based on your home and set names for thresholds, carpets, floor types, furniture, and rooms. · Set up invisible walls and no-go zones and your robot will not cross or enter them during cleaning. · Enjoy a variety of fun features, including remote viewing, obstacle photos, pet snapshots, cruise mode, pet search, and custom tones (applicable to select models only). 【Roborock Robotic Lawn Mower】 · Visually edit maps, easily set No-Go Zones and Passages, and support precise multi-area management. · Customize mowing preferences, efficiency, and direction for each area, and set schedules for automatic start and stop. · Features intelligent obstacle avoidance, automatic return to charge when it rains, and a Wildlife-Friendly mode for comprehensive protection. 【Roborock Wet and Dry Vacuum Cleaner】 · Adjust water flow, suction power, roller speed, and detergent level (applicable to select models only) based on the floor and dirt level. · Smart scheduled self-cleaning and drying: automatically initiates self-cleaning and drying based on historical operation records. 【Roborock Washer Dryer】 · Check the washing progress and operating status anywhere and anytime you want. · Choose from over 20 smart washing and drying programs to meet the professional needs of various fabrics and clothing, ensuring optimal washing performance. · Set one program as the App Program for quick access on the control panel. 【Permissions】 To provide certain services, you need to enable the relevant permissions on your mobile device. We will only need the relevant permissions and access your personal information (if relevant) when you use the relevant functions. For the optional permissions, you can refuse or withdraw these permissions at any time, for which you may not be able to use the corresponding services, but this will not affect other functions of the App. The current permissions that the app may need are as follows: · Location (Optional) Accesses location information to connect to WiFi, find nearby devices ready for connection, and retrieve details about the current WiFi connection. · Camera (Optional) Enables the camera to scan QR codes for easier WiFi connection. · Photos (Optional) Allows access to photos for uploading profile pictures and attaching images when providing feedback. If your device supports features like downloading obstacle images, taking screenshots, or recording during remote viewing, photos and videos can be stored. · Microphone (Optional) Used for sound transmission on devices that support remote viewing. · WLAN (Optional) Facilitates connection to WiFi networks emitted by smart devices for communication and connectivity. · Bluetooth (Optional) Enables connection to Bluetooth signals from smart devices for communication and device connecting. · Notifications (Optional) Allows the app to send you device and system notifications.

About

Narwal

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

Highlights
  • Remote control and monitoring
  • Multiple cleaning modes
  • Customized cleaning plans
  • Spot cleaning functionality
  • Map management with no-go zones
  • Customized cleaning reports
Features
Read full description

The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!

Screenshots

Roborock4 screens
Narwal4 screens

Verdict

The call

The clearest difference is rating: Roborock at 4.8 against Narwal's 3.7. Roborock also leads on ratings volume (124K vs 617) and chart position (#85 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Roborock holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Roborock has 124K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 53% of Roborock's written reviews are positive against 41% of Narwal's.

UpkeepUpdate frequency

Roborock ships an update every 3 weeks, Narwal every 2 weeks. The most recent releases landed on October 1, 2026 and September 30, 2026 respectively.

Scorecard4 real differences · 7 level
Roborock versus Narwal: the parameters behind the verdict, then further details
ParameterRoborockNarwal
PriceFreeFree
Rating4.8 (124K ratings) — better3.7 (617 ratings)
Positive reviews52.6% of reviews — better41.1% of reviews
Number of ratings124K — better617
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#85 — better—
DevicesiPhone, iPod, Apple WatchiPhone, iPod, Apple Watch
Requires iOS15.0 — better15.1
Further details — not scored
Size199 MB322 MB
Age rating4+4+
DeveloperBeijing Roborock Technology Co., Ltd.Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

Customer experience

Roborock

All ratings123,722 ratings
Positive95.7%
Neutral1.7%
Negative2.5%
Written reviews1,477 reviews
Positive52.6%
Neutral10.5%
Negative36.9%

Narwal

All ratings617 ratings
Positive64.8%
Neutral5.7%
Negative29.5%
Written reviews375 reviews
Positive41.1%
Neutral9.6%
Negative49.3%

User reviews

Roborock

From 124K App Store ratings

What we love

  • 🚀 Powerful suction and mopping
  • 🤖 Excellent navigation and mapping
  • 🧹 Thorough cleaning performance
  • 📱 Intuitive and feature-rich app
  • 🔋 Long battery life

Room to improve

  • 🐛 Connectivity and WiFi issues
  • 🤖 Mapping and navigation bugs
  • 🤖 Inconsistent performance after updates
  • 📱 Clunky and unintuitive app UI
  • 🤖 Gets stuck or lost easily

Narwal

From 617 App Store ratings

What we love

  • 🚀 Great machine, easy to operate
  • 👍 Dependable and helps with allergies
  • 💡 Excellent app and device
  • 👍 Fantastic cleaning performance
  • 👍 Seamless on hardwood and carpets

Room to improve

  • 🐛 Mapping and room splitting issues
  • 🐛 Connectivity problems with app
  • 🐛 Buggy and unstable app
  • 🐛 Difficult to use app interface
  • 🐛 Lack of push notifications and status updates

Bugs and requests

Roborock

Reported bugs

4 issues
  • Frequent disconnection from WiFi
  • Map corruption and loss of saved data
  • Robot getting lost or confused about its location
  • Unexpected behavior and errors after firmware updates

Requested features

7 requests
  • Ability to manually place docking station on map
  • Option to disable side brushes
  • Customizable cleaning schedules and routines
  • Support for more maps/floors
  • Easier room editing and management
Show 2 more
  • Integration with smart home platforms
  • Improved app performance and stability

Narwal

Reported bugs

6 issues
  • App crashes and freezes
  • Connectivity issues between app and robot
  • Mapping errors and inability to edit maps
  • Unreliable scheduling and cleaning tasks
  • Unexpected robot behavior and getting stuck
Show 1 more
  • Compatibility issues with newer iOS versions

Requested features

7 requests
  • Ability to split rooms and create custom zones
  • Improved mapping and room editing features
  • More scheduling options (e.g., every 2 weeks, monthly)
  • Integration with voice assistants
  • Ability to order replacement parts directly from the app
Show 2 more
  • Improved notification system and status updates
  • Easier access to maintenance information and reminders

In-app purchases

None

Roborock

No in-app purchases

None

Narwal

No in-app purchases

Questions

Is Roborock free?
Roborock is free to download, with no in-app purchases.
Is Narwal free?
Narwal is free to download, with no in-app purchases.
Which has better reviews, Roborock or Narwal?
Roborock is rated higher. Roborock averages 4.8 out of 5 from 124K ratings, while Narwal averages 3.7 from 617 ratings.
Do Roborock or Narwal have ads?
Neither Roborock nor Narwal shows ads.
Which is updated more often, Roborock or Narwal?
Roborock ships an update every 3 weeks, and Narwal every 2 weeks. Most recently, Roborock was updated on October 1, 2026 and Narwal on September 30, 2026.

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