BIT vs Satam
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BIT
Rent emission-free electric scooters for convenient and fun urban travel. Save money compared to other services while contributing to a cleaner environment. Simply download, register, find a scooter, and ride to your destination.
- Emission-free vehicles
- Cost savings
- Easy to use
- QR code scanning for rental
- Flexible parking options
- Environmental contribution
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Download the app Bit mobility and contribute to clean up the environment! Using one of our emission-free vehicles, you can also save money compared to other sharing or public services and all in a easy and funny way. How it works: -Download the BIT Application. -Create you account by providing all the required data. -Find a vehicle and scan the QRcode. -Travel and reach your destination. -Park wherever you want, following certain rules. -End the rental. Become one of us! Travelling smart.. For more information and to find out in which cities where we are present, visit our website www.bitmobility.it
Satam
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Viaggia con Satam, scarica subito l'app! Questa app ti permette di cercare ed acquistare le soluzioni di viaggio, di visualizzare i tuoi biglietti, di visualizzare il QRCode del biglietto per la validazione a bordo, di effettuare le operazioni di annullamento e cambio data sui tuoi biglietti e di ricercare le fermate intorno a te!
Screenshots
Verdict
The clearest difference is update cadence: BIT at weekly against Satam's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BIT ships an update weekly, Satam every 5 months. The most recent releases landed on September 23, 2026 and September 13, 2026 respectively.
| Parameter | BIT | Satam |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (66 ratings) — better | — |
| Positive reviews | 23.4% of reviews | — |
| Number of ratings | 66 — better | — |
| Update frequency | Weekly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 135 MB | 84 MB |
| Age rating | 4+ | 4+ |
| Developer | Bit Mobility | Sitrap srl |
Bugs and requests
BIT
Reported bugs
130 issues- Camera doesn't focus
- Documents don't upload
- App UI is hard to use
- Loads slowly
- Requires too much information
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- Hard to add funds
- Hard to get signed up
- Difficulty closing out rentals
- App designed to overcharge
- Does not support half of the world's couriers
- Doesn't send OTP
- Takes very long time to load
- Mine took 3 tries to sign up
- App is extremely glitchy
- Will not load properly
- Scooter had mechanical issues
- No trust
- First 15min ride free? Nah, charge 1 EUR for unlock
- Pay as you go? Nah, automatic top-up of a useless app wallet
- Customer support? Nah, app deflection & “go study our articles” in emails
- Report “fraudulent chargeback” to your bank about the app operation
- Kept charging debit card even after leaving country
- Won’t let me open without an SMS code, yet it won’t send me the code
- No way to get help or support
- Will not let me log in to my own account
- Says I already have the phone number in use
- Will make you late, not fit for purpose!!
- Spent 15 minutes setting up and desperately trying to get to work
- Gave up, and just accepted we where going to be even later
- Too hard to sign up
- Requires you to take a picture of yourself
- AI will judge if you match your ID
- Super painful to use
- Takes way too long
- Lost the scooter I was waiting to use
- Spent the whole journey with it blaring out some random Italian phrase at full blast
- Tried to use again the next day. It was exhausting to try and get a scooter to work
- Gave up and was then late for my connecting water bus
- Will not accept Canadian phone number
- Takes entirely too long to set up
- You shouldn't need a DL to rent a scooter
- Any other rentable scooter takes seconds to start up
- Impossible to rent
- Was here for the sale. GP event was unable to move the scooters are pointless
- Doesn’t work don’t event try
- No clear description of what the requirements are
- Setup repeatedly fails with obtuse reasons
- Won’t even let me sign up
- Tried to get around Florence for the past day and a half this app won’t even let me register my information
- Tried multiple different emails and trying to use a different phone number nothing will work
- Took ages to set up an account
- Was charged €20 for 61 minutes in Florence - avoid!
- Constant bugs
- Updates to fix bugs create more bugs
- No faulty scooter button
- Jumped on a slow/faulty scooter
- My partners scooter was fast and mine wasn’t
- Tried to find a button. To alert faulty scooter and swap for different one- there isn’t
- Had to pay €2+ time spent on partner scooter to swap
- The second scooter was also faulty so has to swap back on to first scooter- another €2
- Now spent at least $6 on swapping FAULTY scooters and there is no refund button
- Ridiculous
- Needed too much information
- Why does it need my social security number that is absurd
- Burocracia extrema para fazer o cadastro
- Pedem um milhão de informações inclusive fotos de documentos que ficam pendentes de avaliação e não libera o equipamento na hora!
- Os concorrentes são muito mais simples de se utilizar!
- None of the screens work
- Every error message you could get keeps popping up
- It was a waste of time to enter in all my information and documents just to have this not work at all
- App worked great, and bike was super cheap
- The app should definitely display the cost you’ve accrued during your ride
- Can’t sign up
- The reviews are unfortunately right, can’t sign up
- Won’t allow UK license
- Was really excited to use these on our holiday but wasted so much time trying to get it set up to finally realise it won’t accept any UK documentation
- Too many questions
- You have to jump through so many hoops to get started
- Gave up and downloaded Dott instead which takes seconds to get started on
- Can’t get refund
- App asked to charge first and only then disclosed that you must be a citizen of the EU to access the bikes
- What’s worse is that you were able to skip this process before only for it to be required later
- Can’t get refund
- Does not work
- The app doesn’t work, most likely a scam to get your info
- Do not waste your time
- Can’t use with the US phone number
- It allows to enter a number prefix +1 but the confirmation sms never arrives
- Completely useless
- Too complicated to sign up and full of bugs
- Horrible
- Won’t let me sign up
- Can’t receive text confirmation code
- A terrible, and I mean truly terrible, app!
- Sign up flow is an absolute disaster
- I wasted 20 minutes of my nice vacation trying to receive a verification SMS, when it was the app’s fault all along
- Waste of life
- App won’t let you create account
- Only one person on the phone with no customer service
- Call a taxi or walk or use any other scooter app
- Absolutely waste of time
- Can’t confirm acct with system
- Horrible app…will not even allow for account verification
- Takes all personal info, accepts ph#, email , and name (everything they need to spam you) but will not allow creation of account and usage
- Get Byrd, Lime, or Link instead and save yourself the headache!
- HORRIBLE - Don’t use this app
- Worst micro mobility app that I’ve ever used
- Ridiculously horrible sign up process, buggy
- Their phone stand didn’t even hold my phone properly
- My iPhone 11 Pro fell out of the holder in the middle of the ride and I smashed the entire screen
- For your own sake, don’t use this app - you’re better off walking than using this garbage
- Bad
- Impossible to complete set up
- Didn’t receive sms confirmation code and no way to ask to resend
- No choice but to delete
- Terrible app
- Customer service
- A real shame that their customer service let them down big time
- Scooters were great but they wouldn’t give me my money back for unused money in my wallet
- Difficile da trovare... e scala tanti soldi anche se la usi 10 minuti
- Difficile da trovare e scala tanti soldi anche se lo usi poco
- L’ho usato 30 minuti e mi ha segnato 3 ore
- Top Quality
- Amazing service, cheap prices, good scooter s
- These things are amazing and bit is the best one so far
- Highly recommended
- Faster to walk
- Was looking forward to riding the scooter so downloaded the app
- The app description is in English so great should be easy to setup
- But no the app is only in Italian with no english language option so couldn’t sign up nor use the scooter
Requested features
9 requests- Display cost accrued during ride
- Add more courier support
- Improve AI for ID matching
- Add a button to report faulty scooters
- Provide a refund option for faulty scooters
Show 4 moreShow fewer
- Allow users to choose lower initial charge
- Offer more flexible payment options (e.g., pay as you go)
- Improve customer support response time
- Add English language option to the app
Satam
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BIT
No in-app purchases
Satam
No in-app purchases
