Usedesk vs Чат
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Usedesk
This customer support app allows managers and agents to handle client inquiries from any location. It provides tools to respond across various communication channels, filter and track important tickets, and view client communication history.
- Respond to clients across multiple channels
- Track tickets with filters
- View client communication history
- Handle inquiries on the go
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UseDesk for mobile phones was developed specifically for customer support managers and agents who are not attached to a single place. Clients' inquiries are always at hand, no matter where you are. UseDesk has all the necessary features: - Answer to clients in either of communication channels - Track the most important tickets using the right filter - View the history of communication with a given client
Чат
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Мессенджеры, встроенные в IntellectDialog, дают возможность организовать маркетинговые процессы без риска блокировок, писать первыми в: WhatsApp, Telegram, а также взаимодействовать с клиентами во «ВКонтакте», Facebook Messenger, Instagram Direct, Viber, Avito, Youla. IntellectDialog предусматривает интеграцию с: Bitrix24, amoCRM, RetailCRM, 1C, 1С:Фитнес клуб, ClubIS, Fitbase, AA.
Screenshots
Verdict
The clearest difference is update cadence: Чат at fortnightly against Usedesk's every 2 months. Usedesk's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Usedesk ships an update every 2 months, Чат fortnightly. The most recent releases landed on October 22, 2026 and October 15, 2026 respectively.
| Parameter | Usedesk | Чат |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (5 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 5 — better | — |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 94 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | BLIZHE K DELU, OOO | Victor Komarov |
In-app purchases
Usedesk
No in-app purchases
Чат
No in-app purchases
