Usedesk
Customer support
About
This customer support app allows managers and agents to handle client inquiries from any location. It provides tools to respond across various communication channels, filter and track important tickets, and view client communication history.
What's New in Usedesk
2.1.9
April 21, 2026
Minor stability improvements and bug fixes
FAQ
What is Usedesk?
Usedesk is a mobile customer support application designed for agents and managers to handle client inquiries from anywhere. It allows for responses across various communication channels and provides tools for ticket management and client history.
Is Usedesk free to use?
Yes, Usedesk is available for free. The app is listed as free on supported devices, with no mention of subscription fees or in-app purchases.
What devices does Usedesk support?
Usedesk is available for iPhone and iPod devices. It is designed for mobile use, allowing customer support professionals to stay connected on the go.
How often is Usedesk updated?
The latest version of Usedesk is 2.1.9, last updated on April 21, 2026. While the last update date appears to be in the future, this indicates ongoing development and maintenance for the application.
What is the age rating for Usedesk?
Usedesk has an age rating of 4+. This means it is suitable for users of all ages, with no mature content restrictions.
Does Usedesk have ads?
No, Usedesk does not contain advertisements. The app is listed as having no ads, providing an uninterrupted user experience for managing customer support.
What are the main features of Usedesk?
Key features include the ability to answer clients across various communication channels, track important tickets using filters, and view the complete history of communication with any given client.
What is the user sentiment for Usedesk?
Usedesk has a rating of 3.0 stars from 4 ratings. This suggests a mixed to neutral user reception based on the limited available feedback.
