Comparison

Usedesk vs Flomni Dialogs

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Usedesk

This customer support app allows managers and agents to handle client inquiries from any location. It provides tools to respond across various communication channels, filter and track important tickets, and view client communication history.

Highlights
  • Respond to clients across multiple channels
  • Track tickets with filters
  • View client communication history
  • Handle inquiries on the go
Features
Read full description

UseDesk for mobile phones was developed specifically for customer support managers and agents who are not attached to a single place. Clients' inquiries are always at hand, no matter where you are. UseDesk has all the necessary features: - Answer to clients in either of communication channels - Track the most important tickets using the right filter - View the history of communication with a given client

About

Flomni Dialogs

Features
Read full description

Мобильное приложение Flomni Dialogs – это ваш надежный помощник в общении с клиентами более чем в 12 каналах коммуникации (чат на сайте, мессенджеры, приложение). Оставайтесь на связи с клиентами в любое время и в любом месте с помощью простого и удобного интерфейса. С мобильной версией Flomni Dialogs, вы получаете полный доступ к истории диалогов, единый профиль клиента и подсказки оператору, благодаря AI, что позволяет поддерживать высокий уровень обслуживания клиентов в любое время и из любой точки мира. Инициируйте новые диалоги, переписывайтесь и отправляйте необходимые файлы – теперь и с мобильных устройств!

Screenshots

Usedesk4 screens
Flomni Dialogs4 screens

Verdict

The call

The clearest difference is update cadence: Flomni Dialogs at every 4 weeks against Usedesk's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Usedesk ships an update every 2 months, Flomni Dialogs every 4 weeks. The most recent releases landed on October 22, 2026 and October 6, 2026 respectively.

Scorecard1 real difference · 9 level
Usedesk versus Flomni Dialogs: the parameters behind the verdict, then further details
ParameterUsedeskFlomni Dialogs
PriceFreeFree
Rating3.4 (5 ratings) — better—
Positive reviews50.0% of reviews—
Number of ratings5 — better—
Update frequencyEvery 2 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPod
Requires iOS12.0 — better13.4
Further details — not scored
Size94 MB27 MB
Age rating4+4+
DeveloperBLIZHE K DELU, OOOFlomni

In-app purchases

None

Usedesk

No in-app purchases

None

Flomni Dialogs

No in-app purchases

Questions

Is Usedesk free?
Usedesk is free to download, with no in-app purchases.
Is Flomni Dialogs free?
Flomni Dialogs is free to download, with no in-app purchases.
Do Usedesk or Flomni Dialogs have ads?
Neither Usedesk nor Flomni Dialogs shows ads.
Which is updated more often, Usedesk or Flomni Dialogs?
Usedesk ships an update every 2 months, and Flomni Dialogs every 4 weeks. Most recently, Usedesk was updated on October 22, 2026 and Flomni Dialogs on October 6, 2026.

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