BT Email vs FirstFix®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BT Email
This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.
- Designed for BT email service
- World-class cyber security
- User-friendly interface
- Organize emails by date, contact, or classification
- Add folders
- Manage signatures and auto-replies
- UK and Ireland based support
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PLEASE NOTE, the BT Email app is only available for users of our new premium and standard email service. To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it- If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go. This is what you will get: - A brand new app – Designed specifically for our email service, completely BT-run and UK supported. - No need to worry – our world-class cyber security protects your email to give you complete peace of mind. - Hassle-free emailing - The app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, auto replies and more via the settings menu. - Help is close at hand – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier
FirstFix®
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Introducing the new FirstFix® mobile app version 7. Rebuilt from the ground up, FirstFix® v7 helps engineers plan their day with the new job schedule feature, capture work with dynamic forms, photos, videos, signatures, and annotated floor plans, and continue working offline with automatic sync. Zero friction. No lost data. Everything captured on site is immediately available across the FirstFix® platform, making customer and compliance reporting a breeze! FirstFix® - Plan. Inspect. Report.
Screenshots
Verdict
The clearest difference is update cadence: BT Email at every 3 months against FirstFix®'s every 7 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BT Email ships an update every 3 months, FirstFix® every 7 months. The most recent releases landed on October 12, 2026 and September 23, 2026 respectively.
| Parameter | BT Email | FirstFix® |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (223 ratings) — better | — |
| Positive reviews | 17.3% of reviews | — |
| Number of ratings | 223 — better | — |
| Update frequency | Every 3 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 116 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | British Telecommunications plc | Ascend Capital Ltd. |
Bugs and requests
BT Email
Reported bugs
5 issues- Emails getting stuck in outbox
- App freezing and crashing
- Inability to log out properly
- Compatibility issues with iOS updates
- Inconsistent email display and notification issues
Requested features
5 requests- Ability to bulk delete emails
- Improved search and filtering options
- Better spam and phishing protection
- Seamless integration with other email accounts
- More user-friendly and modern interface
FirstFix®
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BT Email
No in-app purchases
FirstFix®
No in-app purchases
