WASH vs Hele
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WASH
Pay for laundry services conveniently using your mobile device. Check machine availability, receive notifications when your cycle is complete, and access helpful laundry tips. This app is designed for network-connected laundry rooms.
- Convenient mobile pay for laundry
- Check machine availability
- Get notified when laundry is done
- Laundry tips and hacks
- Request machine service
- In-app support
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Mobile payment meets smart laundry! ONE APP DOES IT ALL • Convenient mobile pay for laundry • Check machine availability and get notified when laundry is done • Tips, Tricks and Laundry Hacks • Request Machine Service • In-app Support FOR NETWORK CONNECTED LAUNDRY ROOMS See what machines are available and in-use from wherever you are and receive real-time notifications when your laundry completes. IT’S AS EASY AS 1-2-3 Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay. SUPPORT Need help? We have multiple ways to reach our support team, day or night. Email us at: mobilesupport@washlaundry.com. **Mobile pay is only available for WASH-Connect enabled machines**
Hele
Earn and redeem reward points on qualifying purchases, including fuel, at participating locations. Points can be used like cash back for desired rewards, and users also receive exclusive discounts and freebies.
- Earn reward points on purchases
- Redeem points like cash back
- Get discounts and freebies
- Points earned on fuel purchases
- Easy to join and use
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At Hele Rewards, we value our customers, so we want to reward YOU for shopping with us! Hele Rewards are easy to get and spend. You’ll earn rewards points on qualifying purchases including fuel! Points can be spent just like cash back at Hele locations for the rewards you want when you want them. Each point = $0.01* That’s it, you’re in! In addition to points, you will also earn discounts and freebies. *Points cannot be redeemed for cash. Other exclusions may apply. See cashier for details.
Screenshots
Verdict
The clearest difference is rating: WASH at 4.4 against Hele's 2.7. WASH also leads on update cadence (every 4 weeks vs every 17 months) and ratings volume (198K vs 32). Hele's advantage is iOS requirement (10.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WASH holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: WASH has 198K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 24% of WASH's written reviews are positive against 21% of Hele's.
WASH ships an update every 4 weeks, Hele every 17 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | WASH | Hele |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (198K ratings) — better | 2.7 (32 ratings) |
| Positive reviews | 24.2% of reviews — better | 21.4% of reviews |
| Number of ratings | 198K — better | 32 |
| Update frequency | Every 4 weeks — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #171 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 10.0 — better |
| Further details — not scored | ||
| Size | 67 MB | 81 MB |
| Age rating | 4+ | 17+ |
| Developer | WASH Multifamily Laundry Systems | KickBack Points, L.L.C. |
Customer experience
WASH
Hele
Bugs and requests
WASH
Reported bugs
4 issues- App crashes and freezes
- Machines not detected or disconnecting
- Incorrect charge amounts
- Notification issues
Requested features
4 requests- Allow custom reload amounts
- Improve machine availability tracking
- Add timer functionality
- Implement refund/balance transfer options
Hele
Not enough reviews yet to summarise bugs or requests.
In-app purchases
WASH
No in-app purchases
Hele
No in-app purchases
