Comparison

Workiz Field Service Software vs Workflow CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Workiz Field Service Software

Manage field service jobs, customer communications, and daily schedules from anywhere. This app synchronizes with its platform to provide real-time updates for teams and streamline operations for faster job completion and improved customer satisfaction.

Highlights
  • Job management from the field
  • Real-time team synchronization
  • Customer communication management
  • On-the-go scheduling
  • Streamlined business processes
Features
Read full description

Manage jobs from the field and keep track of your business no matter where you are with our easy-to-use mobile app Control your business from the road You can manage communications between techs and customers, review daily jobs, and handle administration wherever you are. Fully align with your team With the fully synchronized app and platform, your techs and dispatchers all get updated about new jobs and schedule changes in real-time. On-the-go job management Streamline your processes and keep your teams organized so they get their jobs done faster and keep your customers happy. Download the Workiz app today!

About

Workflow CRM

Streamline your business operations by consolidating customer management, estimates, and job scheduling into a single, intuitive application. Eliminate the need for scattered spreadsheets and notes.

Highlights
  • Customer base management
  • Estimate creation
  • Job scheduling
  • All-in-one business tool
  • Easy to use interface
Features
Read full description

Stop using multiple tools, spreadsheets, or notes to manage your business. Workflow is an easy-to-use app that allows you to easily manage your customer base, create estimates, schedule jobs, and more… all in one place.

Screenshots

Workiz Field Service Software4 screens
Workflow CRM4 screens

Verdict

The call

The clearest difference is review sentiment: Workflow CRM at 100% against Workiz Field Service Software's 32%. Workflow CRM also leads on rating (5.0 vs 4.6) and monetization model (free vs freemium). Workiz Field Service Software's advantage is update cadence (weekly vs every 2 months) and ratings volume (2.2K vs 2). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Workflow CRM holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Workiz Field Service Software has 2.2K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 32% of Workiz Field Service Software's written reviews are positive against 100% of Workflow CRM's.

UpkeepUpdate frequency

Workiz Field Service Software ships an update weekly, Workflow CRM every 2 months. The most recent releases landed on October 13, 2026 and October 6, 2026 respectively.

Scorecard6 real differences · 4 level
Workiz Field Service Software versus Workflow CRM: the parameters behind the verdict, then further details
ParameterWorkiz Field Service SoftwareWorkflow CRM
PriceFreeFree
Rating4.6 (2.2K ratings)5.0 (2 ratings) — better
Positive reviews32.3% of reviews100.0% of reviews — better
Number of ratings2.2K — better2
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.013.0 — better
Further details — not scored
Size199 MB6 MB
Age rating4+4+
DeveloperSend A Job IncWorkflow Limited Liability Company

Customer experience

Workiz Field Service Software

All ratings2,168 ratings
Positive89.0%
Neutral2.7%
Negative8.3%
Written reviews124 reviews
Positive32.3%
Neutral4.0%
Negative63.7%

Workflow CRM

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Workiz Field Service Software

Reported bugs

5 issues
  • Missed calls and notifications
  • Syncing and connectivity issues
  • Crashing and freezing
  • Invoicing and payment problems
  • Scheduling and calendar bugs

Requested features

5 requests
  • Separate apartment line in address
  • Ability to log in on multiple devices
  • Landscape mode for iPad
  • Lunch break button
  • Tip option for customers

Workflow CRM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Workiz Field Service Software

No in-app purchases

None

Workflow CRM

No in-app purchases

Questions

Is Workiz Field Service Software free?
Workiz Field Service Software is free to download, with no in-app purchases.
Is Workflow CRM free?
Workflow CRM is free to download, with no in-app purchases.
Which has better reviews, Workiz Field Service Software or Workflow CRM?
Workflow CRM is rated higher. Workiz Field Service Software averages 4.6 out of 5 from 2.2K ratings, while Workflow CRM averages 5.0 from 2 ratings.
Do Workiz Field Service Software or Workflow CRM have ads?
Neither Workiz Field Service Software nor Workflow CRM shows ads.
Which is updated more often, Workiz Field Service Software or Workflow CRM?
Workiz Field Service Software ships an update weekly, and Workflow CRM every 2 months. Most recently, Workiz Field Service Software was updated on October 13, 2026 and Workflow CRM on October 6, 2026.

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