FirstKey Homes Resident vs Access Winter Haven
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FirstKey Homes Resident
Manage your rental home with ease. Pay rent, submit maintenance requests, and access important information all from your mobile device. This app simplifies your living experience and helps you love where you live.
- Pay rent
- Submit maintenance requests
- Manage rental home
- Convenient on-the-go access
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Use the FirstKey Homes Resident app to Unlock More from your rental home. Pay rent and more ... quickly, conveniently and on the go. The FirstKey Homes Resident app makes it easy to love where you live!
Access Winter Haven
Report local issues like potholes and damaged signs easily. This app uses your GPS location and allows photo/video uploads to document problems. Track the status of your submitted requests and explore other city services.
- Report local problems
- GPS location detection
- Photo and video uploads
- Track report status
- Submit requests for maintenance
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For those potholes, damaged street signs, and other local problems that need attention, the Access Winter Haven app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. The mobile app can also be used for a variety of other requests such as street maintenance, street light requests, damaged trees, park equipment, and others. Residents can track the status of reports they or other members of the community have submitted. Residents can also call Winter Haven at 863-291-5600 for information on any City service and to report a problem in town or visit us at 451 Third Street NW, Winter Haven, FL for free notary service or general town information.
Screenshots
Verdict
FirstKey Homes Resident and Access Winter Haven both sit at 4.6 stars, but that hides the real split: 45% of FirstKey Homes Resident's written reviews are positive against 0% of Access Winter Haven's. FirstKey Homes Resident also leads on ratings volume (7.9K vs 14) and iOS requirement (15.6 vs 18.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for FirstKey Homes Resident against 4.5 for Access Winter Haven. That said, the two scores are not equally well evidenced: FirstKey Homes Resident has 7.9K ratings behind it against 14, so its average is the more settled of the two. Written reviews are what separate them: 45% of FirstKey Homes Resident's written reviews are positive against 0% of Access Winter Haven's.
FirstKey Homes Resident ships an update every 9 months, Access Winter Haven every 5 months. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.
| Parameter | FirstKey Homes Resident | Access Winter Haven |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7.9K ratings) — better | 4.5 (14 ratings) |
| Positive reviews | 44.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 7.9K — better | 14 |
| Update frequency | Every 9 months | Every 5 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 64 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Yardi Systems, Inc. | City of Winter Haven, FL |
Customer experience
FirstKey Homes Resident
Access Winter Haven
Bugs and requests
FirstKey Homes Resident
Reported bugs
3 issues- Inability to add/use preferred payment methods
- Maintenance requests not going through
- Incorrect rent/utility amounts displayed
Requested features
3 requests- Ability to see utility bill details in app
- Option to make partial payments
- Improved color contrast and readability
Access Winter Haven
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FirstKey Homes Resident
No in-app purchases
Access Winter Haven
No in-app purchases
Questions
Is FirstKey Homes Resident free?
Is Access Winter Haven free?
Which has better reviews, FirstKey Homes Resident or Access Winter Haven?
Do FirstKey Homes Resident or Access Winter Haven have ads?
Which is updated more often, FirstKey Homes Resident or Access Winter Haven?
Other comparisons
