MyOncor vs 4Change Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyOncor
Manage your electricity service with ease. Report outages, track restoration times, and request new service for construction projects. Stay informed with real-time updates and safety information.
- Report power outages
- Track outage status and restoration times
- Manage new service requests
- Access builder and developer resources
- View real-time Oncor news and safety information
- Receive energy efficiency tips
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More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor. Features include: REPORT OUTAGES • Report power outage and street light issues. • Check your current outage status and your outage history. • Track estimated restoration times quickly from your mobile device. • View outage information using current location or Google Maps. MANAGE NEW SERVICE REQUESTS • Start and track new service for your construction project • Manage multiple properties and locations • Access builder and developer resources REAL-TIME ONCOR NEWS UPDATES • Read articles from Oncor’s blog, The Wire • Find important safety information to keep you and your family safe before, after and during severe weather • Receive energy efficiency tips to help manage your energy consumption and save on your electric bill • Stay up-to-date with Oncor social media accounts *To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.
4Change Energy
Manage your energy account easily on the go. View usage, bills, and history. Renew plans, transfer service, and access account details anytime.
- View usage and bills
- Access bill history
- Renew your plan
- Transfer service
- Manage account day to day
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The 4Change Energy mobile app provides you with access to everything you need to manage your account day to day. View your usage and bill anytime. View bill history, renew your plan, transfer your service to a new address, and more. For more about the app, visit www.4ChangeEnergy.com/Mobile-App. For our Privacy Policy, visit www.4ChangeEnergy.com/Privacy-Policy.
Screenshots
Verdict
The clearest difference is rating: MyOncor at 2.8 against 4Change Energy's 1.6. MyOncor also leads on review sentiment (20% vs 5%) and update cadence (every 5 weeks vs every 3 months). 4Change Energy's advantage is iOS requirement (15.1 vs 26.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyOncor holds the better App Store score, 2.8 against 1.6. Both are backed by a comparable volume of ratings — 190 and 93 respectively. Written reviews point the same way: 20% of MyOncor's written reviews are positive against 5% of 4Change Energy's.
MyOncor ships an update every 5 weeks, 4Change Energy every 3 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.
| Parameter | MyOncor | 4Change Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (190 ratings) — better | 1.6 (93 ratings) |
| Positive reviews | 20.0% of reviews — better | 4.8% of reviews |
| Number of ratings | 190 — better | 93 |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 168 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Oncor Electric Delivery Company LLC | Value Based Brands, LLC |
Customer experience
MyOncor
4Change Energy
User reviews
MyOncor
From 190 App Store ratingsWhat we love
- 👍 Easy to use (for some)
- 💡 Streamlined outage reporting (for some)
- 🚀 Fast updates (for some)
- 👍 User-friendly interface (for some)
- 💡 Informative content (for some)
Room to improve
- 🐛 Crashes and freezes frequently
- 🐛 App is buggy and not ready
- 🐛 Does not work when needed most
- 🐛 Slow to load information
- 🐛 Cannot add address or provider
4Change Energy
From 93 App Store ratingsWhat we love
- 👍 Clear and concise dashboard (cathytor)
- 👍 Can quickly get usage and history (cathytor)
Room to improve
- 🐛 App is glitchy and needs updates (aaaappppeee)
- 🐛 Constantly broken and problematic (do3star)
- 🐛 Downgrade in service, cannot track usage (Bill362783)
- 🐛 Denies login every time (PatronAlways)
- 🐛 App barely works (lizbeth.U)
Bugs and requests
MyOncor
Reported bugs
35 issues- App crashes frequently
- App freezes often
- App does not work during outages
- Slow loading times for outage maps and chat
- Cannot add address or retail provider
Show 30 moreShow fewer
- Outage reporting fails with incorrect billing entity information
- App forces use of vendor's data mining browser
- Databases appear to be never updated
- App does not remember user information after updates
- App requires updates during critical outages
- App fails to download
- App is frozen and cannot be deleted/reloaded
- Cannot report outages
- Address not found errors
- App does not load any data, redirects to blank page
- Last update broke the app
- App opens to a white screen and nothing else
- App shows invalid information errors during signup
- App does not work at all or is confusing
- App only works when it wants to
- App is not compatible with older iOS versions
- App breaks Siri if Speech Recognition Access is enabled
- App setup is convoluted and locks up
- Cannot add location due to confirmation errors
- App does not remember user credentials
- Cannot select power retailer
- App does not work anymore
- App forces users to use a data mining browser
- App databases are outdated
- Providers are not in the system
- Billing entity information submitted is incorrect
- App does not allow profile building
- App does not have auto input like other apps
- Users have to guess their provider
- App is not as good as it used to be
Requested features
57 requests- Add auto input for saved info
- Improve provider selection process
- Allow users to add their own providers
- Make outage maps load faster
- Ensure app works offline or with low connectivity
Show 52 moreShow fewer
- Allow app to use configured default browser
- Update databases regularly
- Improve app performance during high demand
- Provide estimated time of restoration
- Allow users to report outages without issues
- Fix app crashes and freezes
- Make app compatible with older devices
- Allow users to report outages during an outage
- Fix the submit feature for outage reports
- Improve the UI/UX
- Allow users to update the app easily
- Fix issues with speech recognition access
- Allow more than 24 ESDI locations
- Provide a direct link to the app store instead of Sharepoint
- Fix issues with reporting outages
- Improve the app's ability to remember user information
- Allow users to select their power retailer
- Fix the white screen issue on launch
- Improve error handling for invalid information
- Fix the app not loading any data
- Ensure updates do not break the app
- Simplify the setup process
- Allow users to add their location
- Fix the app not remembering user credentials
- Allow users to select their power provider
- Fix the app not working anymore
- Stop forcing users to use a data mining browser
- Update the app's databases
- Add missing providers to the system
- Fix the billing entity information error
- Enable profile building
- Add auto-input functionality
- Improve the provider guessing mechanism
- Restore previous functionality
- Add dark mode
- Improve outage map functionality on smartphones
- Allow users to report outages without issues
- Fix the app not loading any data
- Ensure updates do not break the app
- Simplify the setup process
- Allow users to add their location
- Fix the app not remembering user credentials
- Allow users to select their power provider
- Fix the app not working anymore
- Stop forcing users to use a data mining browser
- Update the app's databases
- Add missing providers to the system
- Fix the billing entity information error
- Enable profile building
- Add auto-input functionality
- Improve the provider guessing mechanism
- Restore previous functionality
4Change Energy
Reported bugs
26 issues- App is glitchy
- App is constantly broken
- App denies login
- Autopay is randomly turned off
- Login fails
Show 21 moreShow fewer
- Unable to get into the app
- Cannot see daily usage
- Cannot track usage
- Login doesn't work
- Doesn't allow login
- Cannot add payment method
- App doesn't work at all
- Dashboard is days behind on usage
- Application does not work
- Login issues
- Won't let me log in
- Verification email did not arrive
- Won't do anything when logging in
- App will not let me login
- Cannot enable registration
- Login failed every time
- Can't get into app
- Will not let me sign in
- Payment feature not working
- Errors when trying to log in
- Don't let you use usage
Requested features
9 requests- Revert the feature to see daily/weekly usage
- Fix the app so it is usable
- Update the app regularly
- Allow registration of new accounts
- Fix the login issues
Show 4 moreShow fewer
- Allow adding payment methods
- Fix the payment feature
- Allow usage tracking
- Bring back the old version of the app
In-app purchases
MyOncor
No in-app purchases
4Change Energy
No in-app purchases
Questions
Is MyOncor free?
Is 4Change Energy free?
Which has better reviews, MyOncor or 4Change Energy?
Do MyOncor or 4Change Energy have ads?
Which is updated more often, MyOncor or 4Change Energy?
Other comparisons
