MyOncor vs Drive Doc

More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor. Features include: REPORT OUTAGES • Report power outage and street light issues. • Check your current outage status and your outage history. • Track estimated restoration times quickly from your mobile device. • View outage information using current location or Google Maps. MANAGE NEW SERVICE REQUESTS • Start and track new service for your construction project • Manage multiple properties and locations • Access builder and developer resources REAL-TIME ONCOR NEWS UPDATES • Read articles from Oncor’s blog, The Wire • Find important safety information to keep you and your family safe before, after and during severe weather • Receive energy efficiency tips to help manage your energy consumption and save on your electric bill • Stay up-to-date with Oncor social media accounts *To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.

Understand your car. Drive with confidence. Drive Doc gives everyday drivers clear, practical guidance when something feels wrong with their vehicle. Describe a symptom, decode a warning light, review a repair quote, or use a photo to better understand what may be happening—before paying for a repair. DRIVE DOC FEATURES • Symptom Diagnosis — Describe what your vehicle is doing and receive possible causes with clear next steps. • Warning Light Decoder — Understand dashboard warning lights and how urgently they may need attention. • Can I Keep Driving? — Get straightforward guidance about whether to continue driving, schedule service, or stop safely. • Intelligent Visual Scan — Upload photos of dashboard lights, tire wear, visible leaks, and other concerns for additional guidance. • Repair Quote Analyzer — Review quoted parts, labor, and totals before authorizing repairs. • VIN-First Vehicle Setup — Scan or enter your VIN to quickly add your vehicle information. • Nearby Services — Locate mechanics, tire shops, battery services, parts stores, towing providers, and other relevant assistance. Drive Doc was created for drivers who depend on their vehicles but may not speak “mechanic.” Whether you commute, drive for rideshare or delivery services, attend college, manage a family vehicle, or own an older car, Drive Doc helps replace uncertainty with useful information. Drive Doc provides informational guidance based on the details you submit. It does not replace an in-person inspection, professional mechanic, roadside assistance provider, or emergency service. Never use the app while actively driving.