CLT+ vs LCNGA App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CLT+
This app allows residents of Charlotte and Mecklenburg County to submit service requests and access city information. Report issues like trash pickup, code violations, or stray animals directly to city departments. It serves as a convenient portal for everyday municipal needs.
- Submit service requests
- Report code violations
- Report stray animals
- Access city information
- Connect with 311 services
- View supported city departments
Read full descriptionHide full description
CLT+ is the City of Charlotte service request and information app. All communities within Mecklenburg County that receive city services can access CharMeck 311 through CLT+. Whether you need trash pick-up, want to report a code violation in your neighborhood or a stray animal, CLT+ is designed to meet your everyday needs. Supported city departments include Solid Waste Services, Storm Water, Charlotte-Mecklenburg Police Department, Neighborhood & Business Services and Charlotte Department of Transportation. Residents can also request a municipal service by visiting https://servicerequest.charlottenc.gov/.
LCNGA App
Manage your utility account securely and conveniently on the go. View bills, check balances, make payments, and set up alerts. Access nearly all customer portal features from your mobile device.
- Secure account access
- View bill and balance
- Make payments
- Find payment locations
- Schedule alerts and reminders
- Receive push notifications
Read full descriptionHide full description
Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications and more. Nearly everything you can do from our “Customer Portal” can now be handled instantly whether you’re at home, at work, or on the go.
Screenshots
Verdict
The clearest difference is rating: CLT+ at 2.4 against LCNGA App's 1.8. CLT+ also leads on update cadence (every 2 months vs every 11 months) and ratings volume (59 vs 11). LCNGA App's advantage is review sentiment (33% vs 7%) and iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CLT+ holds the better App Store score, 2.4 against 1.8. That said, the two scores are not equally well evidenced: CLT+ has 59 ratings behind it against 11, so its average is the more settled of the two. Written reviews complicate that: 7% of CLT+'s written reviews are positive against 33% of LCNGA App's, so the app with the better star average is not the one people write more warmly about.
CLT+ ships an update every 2 months, LCNGA App every 11 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | CLT+ | LCNGA App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (59 ratings) — better | 1.8 (11 ratings) |
| Positive reviews | 7.4% of reviews | 33.3% of reviews — better |
| Number of ratings | 59 — better | 11 |
| Update frequency | Every 2 months — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 66 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Charlotte | Lancaster County Natural Gas Authority |
Customer experience
CLT+
LCNGA App
In-app purchases
CLT+
No in-app purchases
LCNGA App
No in-app purchases
