Comparison

Microsoft Surface vs ZAGG Keyboard

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft Surface

Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.

Highlights
  • Update earbuds and headphones
  • View and change device info
  • View battery and volume
  • Personalize settings
  • Change equalizer settings
  • Control connected devices
  • Reset devices
Read full description

Here are the things you can do: • Update your earbuds and headphones • View and change device info • View battery info and volume level • Personalize settings • Change equalizer settings to get the sound you want • Control which devices are connected • Change language settings • Reset your earbuds and headphones to the factory settings • Watch tutorial videos • Send us feedback

About

ZAGG Keyboard

This application updates the firmware for Bluetooth keyboards paired with Apple devices. It automatically checks if an update is available and performs the necessary firmware maintenance.

Highlights
  • Bluetooth keyboard firmware updates
  • Automatic update detection
  • Maintains keyboard performance
  • Compatible with Apple devices
Read full description

ZAGG Keyboard APP, this APP will help maintain the keyboards firmware in the field by update the Bluetooth keyboards firmware if paired to the Apple Device. When running the APP, the program will automatically indicate if the keyboard needs an update or not.

Screenshots

Microsoft Surface4 screens
ZAGG Keyboard4 screens

Verdict

The call

The clearest difference is rating: Microsoft Surface at 3.1 against ZAGG Keyboard's 1.9. Microsoft Surface also leads on ratings volume (173 vs 42) and iOS requirement (11.0 vs 14.0). ZAGG Keyboard's advantage is device support (4 vs 2). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Surface holds the better App Store score, 3.1 against 1.9. Both are backed by a comparable volume of ratings — 173 and 42 respectively. Written reviews point the same way: 27% of Microsoft Surface's written reviews are positive against 22% of ZAGG Keyboard's.

UpkeepUpdate frequency

Microsoft Surface ships an update every 2 months, ZAGG Keyboard every 5 weeks. Both last shipped on November 3, 2026.

Scorecard4 real differences · 6 level
Microsoft Surface versus ZAGG Keyboard: the parameters behind the verdict, then further details
ParameterMicrosoft SurfaceZAGG Keyboard
PriceFreeFree
Rating3.1 (173 ratings) — better1.9 (42 ratings)
Positive reviews26.6% of reviews — better22.0% of reviews
Number of ratings173 — better42
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod, Mac — better
Requires iOS11.0 — better14.0
Further details — not scored
Size70 MB5 MB
Age rating4+4+
DeveloperMicrosoft Corporation成 林

Customer experience

Microsoft Surface

All ratings159 ratings
Positive52.2%
Neutral4.4%
Negative43.4%
Written reviews109 reviews
Positive26.6%
Neutral11.0%
Negative62.4%

ZAGG Keyboard

All ratings40 ratings
Positive20.0%
Neutral2.5%
Negative77.5%
Written reviews41 reviews
Positive22.0%
Neutral2.4%
Negative75.6%

Bugs and requests

Microsoft Surface

Reported bugs

11 issues
  • App stuck on scanning/searching for headphones
  • Bluetooth connection drops during calls
  • App won't recognize headphones even when paired
  • Authentication hangs on 'Authenticating' screen
  • Constant red light indicator issues
Show 6 more
  • Firmware updates cause connection degradation
  • App fails to load when headphones are connected
  • Pairing mode limbo after power cycling
  • Earbud chirping and constant disconnections
  • Uneven battery drain between earbuds
  • App incompatibility with newer iOS versions

Requested features

9 requests
  • MacOS app support
  • iPad landscape mode support
  • Customizable gesture controls
  • Better device switching between paired devices
  • More EQ preset options
Show 4 more
  • Xbox wireless compatibility
  • Ability to disable automatic noise cancellation on calls
  • Case battery level indicator
  • Computer/device management features

ZAGG Keyboard

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft Surface

No in-app purchases

None

ZAGG Keyboard

No in-app purchases

Questions

Is Microsoft Surface free?
Microsoft Surface is free to download, with no in-app purchases.
Is ZAGG Keyboard free?
ZAGG Keyboard is free to download, with no in-app purchases.
Which has better reviews, Microsoft Surface or ZAGG Keyboard?
Microsoft Surface is rated higher. Microsoft Surface averages 3.1 out of 5 from 173 ratings, while ZAGG Keyboard averages 1.9 from 42 ratings.
Do Microsoft Surface or ZAGG Keyboard have ads?
Neither Microsoft Surface nor ZAGG Keyboard shows ads.
Which is updated more often, Microsoft Surface or ZAGG Keyboard?
Microsoft Surface ships an update every 2 months, and ZAGG Keyboard every 5 weeks. Most recently, Microsoft Surface was updated on November 3, 2026 and ZAGG Keyboard on November 3, 2026.

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