Comparison

Weiser vs Narwal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Weiser

Control and monitor your smart locks remotely, granting access to guests with scheduled or one-time codes. Receive instant alerts for lock activity and manage multiple properties with ease. Integrates with popular smart home ecosystems for enhanced automation and security.

Highlights
  • Remote lock monitoring and control
  • Guest access code management
  • Instant activity and tamper alerts
  • Multi-home and lock management
  • Smart home ecosystem integration (Google Home, Alexa, Matter)
  • Encrypted data security
Features
Read full description

At Weiser, we understand that the locks you choose to protect your home is a decision you do not take lightly. That is why we do not take shortcuts when it comes to quality, because we know that a better lock means better peace of mind. Remote Access Control Monitor the status of your locks and manage your home's access seamlessly from anywhere at any time. Trusted Access Management Share app access with guests or create scheduled or one-time access codes for keyless entry. Instant Activity Alerts Receive instant notifications anytime someone accesses your home, or when invalid codes are entered, or lock tampering occurs. Intuitive Home Management Easily configure and manage multiple homes and locks for complete control. Seamless Integration with Smart Ecosystems Add your lock via Wi-Fi to your preferred smart home ecosystems, including Google Home or Amazon Alexa, or amplify automation through IFTTT. Weiser’s new Halo Select lock is Matter and Wi-Fi compatible, giving you the same Wi-Fi options as our other Halo locks. With Matter, you can connect to Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and other Matter hubs via Thread. Matter features may differ from ecosystem to ecosystem. You can check out ca.weiserlock.com/matter for more information Security and Peace of Mind Weiser provides unparalleled security while safeguarding your privacy. All data shared between the lock, the server, and the Weiser app is encrypted, and our servers are exclusively hosted in the US. Our goal is to provide you with the utmost convenience, trust, and safety for your smart living experience. The Weiser App is compatible with all Weiser Halo and Weiser Aura smart locks. Weiser®, a trusted leader in residential security and a registered trademark of ASSA ABLOY Americas Residential Inc., an ASSA ABLOY Group Company.

About

Narwal

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

Highlights
  • Remote control and monitoring
  • Multiple cleaning modes
  • Customized cleaning plans
  • Spot cleaning functionality
  • Map management with no-go zones
  • Customized cleaning reports
Features
Read full description

The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!

Screenshots

Weiser4 screens
Narwal4 screens

Verdict

The call

The clearest difference is rating: Weiser at 4.8 against Narwal's 3.7. Narwal's advantage is update cadence (every 2 weeks vs every 3 months) and ratings volume (617 vs 87). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Weiser holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Narwal has 617 ratings behind it against 87, so its average is the more settled of the two. Written reviews complicate that: 39% of Weiser's written reviews are positive against 41% of Narwal's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Weiser ships an update every 3 months, Narwal every 2 weeks. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

Scorecard3 real differences · 7 level
Weiser versus Narwal: the parameters behind the verdict, then further details
ParameterWeiserNarwal
PriceFreeFree
Rating4.8 (87 ratings) — better3.7 (617 ratings)
Positive reviews39.2% of reviews41.1% of reviews — better
Number of ratings87617 — better
Update frequencyEvery 3 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod, Apple Watch — better
Requires iOS16.015.1 — better
Further details — not scored
Size347 MB322 MB
Age rating4+4+
DeveloperASSA ABLOY AMERICAS RESIDENTIAL INC.Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

Customer experience

Weiser

All ratings87 ratings
Positive96.6%
Neutral2.3%
Negative1.1%
Written reviews125 reviews
Positive39.2%
Neutral12.8%
Negative48.0%

Narwal

All ratings617 ratings
Positive64.8%
Neutral5.7%
Negative29.5%
Written reviews375 reviews
Positive41.1%
Neutral9.6%
Negative49.3%

User reviews

Weiser

From 87 App Store ratings

What we love

  • 🎯 Remote lock/unlock functionality works well
  • 👍 User-friendly interface and easy navigation
  • 🔐 Convenient guest access management with temporary codes
  • 📱 Mobile app provides peace of mind for homeowners
  • ⚡ Quick setup process with step-by-step instructions

Room to improve

  • 🔋 Excessive battery drain requiring frequent replacements
  • 🐛 App connectivity issues and frequent disconnections
  • ❌ Account creation and verification code failures
  • 🔌 WiFi connection problems and setup difficulties
  • 📵 Poor app performance and slow responsiveness

Narwal

From 617 App Store ratings

What we love

  • 🚀 Great machine, easy to operate
  • 👍 Dependable and helps with allergies
  • 💡 Excellent app and device
  • 👍 Fantastic cleaning performance
  • 👍 Seamless on hardwood and carpets

Room to improve

  • 🐛 Mapping and room splitting issues
  • 🐛 Connectivity problems with app
  • 🐛 Buggy and unstable app
  • 🐛 Difficult to use app interface
  • 🐛 Lack of push notifications and status updates

Bugs and requests

Weiser

Reported bugs

16 issues
  • Account creation fails with 'no internet' error despite connectivity
  • Verification codes not being sent to email or phone
  • Password reset functionality broken
  • App logout not properly applying password protection
  • Auto-unlock stops working after software updates
Show 11 more
  • Notification toggle settings not persisting
  • Lock/unlock by location triggering false error notifications
  • Bluetooth pairing fails during setup process
  • WiFi reconnection drops after initial setup
  • App crashes when deleting user profiles
  • Fingerprint data not retained longer than 24 hours
  • Lock status not updating in app
  • Proximity unlock triggering from excessive distance
  • MFA verification screen freezing
  • Device not found errors requiring factory resets
  • App becomes unresponsive during firmware updates

Requested features

10 requests
  • Scheduling/automation features for automatic locking at bedtime
  • HomeKit integration support
  • Adjustable geofencing radius for auto-unlock
  • Press-and-hold unlock to prevent accidental unlocks
  • Improved Face ID login reliability
Show 5 more
  • Battery monitoring and low-battery alerts
  • Rechargeable battery compatibility
  • Custom lock photos in settings
  • Better cold weather performance
  • Improved Bluetooth connection stability

Narwal

Reported bugs

6 issues
  • App crashes and freezes
  • Connectivity issues between app and robot
  • Mapping errors and inability to edit maps
  • Unreliable scheduling and cleaning tasks
  • Unexpected robot behavior and getting stuck
Show 1 more
  • Compatibility issues with newer iOS versions

Requested features

7 requests
  • Ability to split rooms and create custom zones
  • Improved mapping and room editing features
  • More scheduling options (e.g., every 2 weeks, monthly)
  • Integration with voice assistants
  • Ability to order replacement parts directly from the app
Show 2 more
  • Improved notification system and status updates
  • Easier access to maintenance information and reminders

In-app purchases

None

Weiser

No in-app purchases

None

Narwal

No in-app purchases

Questions

Is Weiser free?
Weiser is free to download, with no in-app purchases.
Is Narwal free?
Narwal is free to download, with no in-app purchases.
Which has better reviews, Weiser or Narwal?
Weiser is rated higher. Weiser averages 4.8 out of 5 from 87 ratings, while Narwal averages 3.7 from 617 ratings.
Do Weiser or Narwal have ads?
Neither Weiser nor Narwal shows ads.
Which is updated more often, Weiser or Narwal?
Weiser ships an update every 3 months, and Narwal every 2 weeks. Most recently, Weiser was updated on September 23, 2026 and Narwal on September 22, 2026.

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