Hi Marley vs ATSC Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hi Marley
This platform connects insurance carriers, agents, and brokers for streamlined communication. It facilitates multi-claim handling, AI-powered virtual assistance, and proactive notifications to enhance customer experience and expedite claims processing.
- Multi-claim handling
- Exportable transcripts
- AI-enabled virtual assistant
- Proactive notifications
- Real-time customer feedback
- Text-based claims, underwriting, and service
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The Hi Marley app is uniquely designed for insurance carriers, agents, brokers, and affiliated partners to bring together the larger insurance ecosystem. Features include: • Multi-claim handling • Easy transcripts you can export on demand • AI-enablement • Virtual Assistant • Proactive Notifications to reach large amounts of insureds • Real-time feedback We can help you improve the customer experience: • Communicate how your customers want • Increased customer satisfaction and engagement • Handle claims, underwriting, and service interactions via text • Customers can respond anywhere, anytime • Faster claims cycle times • Fewer calls per claim • Breaking down communication silos • Convenient and simple • One seamless text conversation as a source of truth
ATSC Support
This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.
- Self-solve technology issues
- Check ticket status
- Chat with support
- Seamless digital experience
- On-demand interactions
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ATSC Support is a way to help self-solve your technology issues. The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us. The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.
Screenshots
Verdict
The clearest difference is rating: Hi Marley at 4.3 against ATSC Support's 1.8. Hi Marley also leads on update cadence (monthly vs every 3 months) and iOS requirement (15.1 vs 18.0). ATSC Support's advantage is review sentiment (25% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hi Marley holds the better App Store score, 4.3 against 1.8. Both are backed by a comparable volume of ratings — 18 and 33 respectively. Written reviews complicate that: 0% of Hi Marley's written reviews are positive against 25% of ATSC Support's, so the app with the better star average is not the one people write more warmly about.
Hi Marley ships an update monthly, ATSC Support every 3 months. Both last shipped on November 3, 2026.
| Parameter | Hi Marley | ATSC Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (18 ratings) — better | 1.8 (33 ratings) |
| Positive reviews | 0.0% of reviews | 25.0% of reviews — better |
| Number of ratings | 18 | 33 — better |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 48 MB | 139 MB |
| Age rating | 4+ | 17+ |
| Developer | Hi Marley, Inc | Allstate |
Customer experience
Hi Marley
ATSC Support
In-app purchases
Hi Marley
No in-app purchases
ATSC Support
No in-app purchases
