Atera vs Apple Business

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

The Apple Business app gives you access to the apps and support you need from your organization. Get up and running by installing all of the apps assigned to you by your organization. And stay up and running with access to prioritized support from experts and repairs for your covered devices. The Apple Business app also makes it easy to find and connect with your colleagues using the built-in company directory. Install apps you use at work • View and install apps assigned to you by your organization Access your company directory • Quickly search for and connect with your colleagues • Turn on caller ID and see who from your organization is calling or messaging you Track AppleCare repairs • Initiate repair requests for devices covered by AppleCare+ for Business • Track the status of in-progress repairs Get help when you need it • Access prioritized support from AppleCare experts View your devices • See your managed devices and their AppleCare coverage, all in one place Apple Business is a free app that will automatically install on devices managed by the built-in device management service as part of Apple Business. If your organization is using professional email with Apple Business, you can use the Apple Business app to also view your company directory. Repair tracking and prioritized support are available for users with a subscription that includes AppleCare+ for Business. Features available in the Apple Business app depend on what your organization has enabled in Apple Business.