Comparison

TIMEX FamilyConnect™ vs CITIZEN CONNECTED

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TIMEX FamilyConnect™

This app allows you to stay connected with loved ones wearing a compatible smartwatch. It offers real-time location tracking, two-way calling, messaging, and SOS alerts for enhanced safety and communication.

Highlights
  • Two-way calling
  • Real-time location sharing
  • Voice and instant messaging
  • SOS alerts
  • Private secure network
  • Senior health monitoring
Features
Read full description

Be There, Even When You’re Not . . . with the TIMEX FamilyConnect™ LTE-connected watch for Kids and Seniors. -Two-Way Calling Stay connected with voice calls to and from the watch with approved contacts set in the TIMEX FamilyConnect™ app. -Real-Time Location Sharing See your loved one’s location in real-time on a map in the app. Set safe zones in the app and get alerts when they enter or leave each zone. -Voice & Instant Messaging Communicate quickly with typed or preset instant messages or recorded voice messages. -SOS Alerts Hold down the SOS button on the watch to call the designated emergency contact and send an alert with location to the Primary account holder and all designated Guardians. -Private Secure Network No unwanted calls or messages. Your smartwatch can only communicate with approved contacts set in the TIMEX FamilyConnect™ app (optional setting for the Senior version). -Expanded Senior Watch Features For the TIMEX FamilyConnect SENIOR smartwatch, review heart rate, activity, sleep data and more to maintain a healthy lifestyle.

About

CITIZEN CONNECTED

Connect your Citizen CZ Smart hybrid or touchscreen smartwatch to your smartphone. Track your daily activities like steps, sleep, workouts, and heart rate. Receive notifications and control music directly from your wrist.

Highlights
  • Activity monitoring (steps, sleep, workouts, heart rate)
  • Workout tracking and recaps
  • Receive calls, texts, and app notifications
  • Music control
  • Customizable watch faces and straps
Read full description

● Description This app is for pairing and using smart features of the Citizen CZ Smart hybrid and touchscreen smartwatches. Easy pairing and set-up with a smartphone and compatible with iOS. The app recaps your activities including steps, sleep, workouts, calories and heart rate. Your smartwatch and companion app provide you with personalized information and quick access to the information you need throughout the day. Download this app today. It will make your life so much easier! ● Main Features • Activity Monitoring – Monitor your wellness stats and meet your goals: step count, start a workout, recaps of your workout, calorie consumption, heart rate and sleep time and meet your daily goals. Stay motivated with CZ Smart. • Notifications – Notifications including calls, texts, emails, calendar alerts, as well as important alerts from your favorite applications. Don’t miss an important notification. • Convenience – Control music and stay connected throughout the day with easy access to your apps. • Customization – Choose your Watch Face to match your mood and personalize your straps to match your style. * Available features may vary depending on your model.

Screenshots

TIMEX FamilyConnect™4 screens
CITIZEN CONNECTED4 screens

Verdict

The call

TIMEX FamilyConnect™ and CITIZEN CONNECTED both sit at 4.6 stars, but that hides the real split: 53% of CITIZEN CONNECTED's written reviews are positive against 37% of TIMEX FamilyConnect™'s. CITIZEN CONNECTED also leads on device support (3 vs 1) and iOS requirement (15.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for TIMEX FamilyConnect™ against 4.7 for CITIZEN CONNECTED. Both are backed by a comparable volume of ratings — 1.3K and 3.5K respectively. Written reviews are what separate them: 37% of TIMEX FamilyConnect™'s written reviews are positive against 53% of CITIZEN CONNECTED's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

Scorecard3 real differences · 7 level
TIMEX FamilyConnect™ versus CITIZEN CONNECTED: the parameters behind the verdict, then further details
ParameterTIMEX FamilyConnect™CITIZEN CONNECTED
PriceFreeFree
Rating4.6 (1.3K ratings)4.7 (3.5K ratings) — better
Positive reviews37.0% of reviews52.6% of reviews — better
Number of ratings1.3K3.5K — better
Update frequencyEvery 4 monthsEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size28 MB256 MB
Age rating4+17+
DeveloperTIMEXCITIZEN WATCH CO.,LTD

Customer experience

TIMEX FamilyConnect™

All ratings1,331 ratings
Positive92.7%
Neutral2.7%
Negative4.6%
Written reviews73 reviews
Positive37.0%
Neutral12.3%
Negative50.7%

CITIZEN CONNECTED

All ratings3,512 ratings
Positive95.4%
Neutral2.9%
Negative1.6%
Written reviews114 reviews
Positive52.6%
Neutral14.9%
Negative32.5%

Bugs and requests

TIMEX FamilyConnect™

Not enough reviews yet to summarise bugs or requests.

CITIZEN CONNECTED

Reported bugs

5 issues
  • Watch face not working properly
  • Disconnection issues between app and watch
  • Inaccurate step and distance tracking
  • Sleep data not recording correctly
  • Compatibility issues with newer phone OS

Requested features

5 requests
  • Add more watch face options
  • Improve syncing with other health apps
  • Introduce more advanced fitness tracking
  • Allow for better app and watch customization
  • Enhance offline functionality

In-app purchases

None

TIMEX FamilyConnect™

No in-app purchases

None

CITIZEN CONNECTED

No in-app purchases

Questions

Is TIMEX FamilyConnect™ free?
TIMEX FamilyConnect™ is free to download, with no in-app purchases.
Is CITIZEN CONNECTED free?
CITIZEN CONNECTED is free to download, with no in-app purchases.
Which has better reviews, TIMEX FamilyConnect™ or CITIZEN CONNECTED?
CITIZEN CONNECTED is rated higher. TIMEX FamilyConnect™ averages 4.6 out of 5 from 1.3K ratings, while CITIZEN CONNECTED averages 4.7 from 3.5K ratings.
Do TIMEX FamilyConnect™ or CITIZEN CONNECTED have ads?
Neither TIMEX FamilyConnect™ nor CITIZEN CONNECTED shows ads.
Which is updated more often, TIMEX FamilyConnect™ or CITIZEN CONNECTED?
TIMEX FamilyConnect™ ships an update every 4 months, and CITIZEN CONNECTED every 4 months. Most recently, TIMEX FamilyConnect™ was updated on November 3, 2026 and CITIZEN CONNECTED on November 4, 2026.

Other comparisons