Lebara vs MyMATE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lebara
Easily activate new services, monitor your data and call minutes, and manage your mobile plan. Recharge your account with various payment options and purchase add-ons or roaming packs.
- Activate new service
- Check data and call usage
- Manage mobile plans
- Purchase add-ons and roaming
- Recharge account
Read full descriptionHide full description
Activate your service: Get on board and activate your service with just a few simple clicks. Check your usage (Dashboard): See how much of your included data, data bank balance, main balance and international call minutes you have left. Manage your plan: Change/upgrade plans & manage auto-debits. You can also purchase add-ons or international roaming packs. Manage recharges: Recharge your service using credit card, voucher or PayPal. General terms: The features of the app are subject to change. The app is free but download charges apply for downloading from App Store. Non Lebara customers can download the app however data charges may apply as per your plan rate. When accessing the app overseas, international roaming charges will apply.
MyMATE
Manage your internet and mobile services easily. Monitor data usage, update payment details, and check for network outages. This app simplifies your connection management.
- View active plans
- Check data usage
- Update payment details
- Request payment extensions
- Add new services
- Check network status
- Activate SIM card
Read full descriptionHide full description
Choose a provider you can trust like a MATE! Australia's best internet and mobile service provider now has an app! myMATE makes it simple to monitor and manage all of your MATE internet and mobile services. Features include: - See all of your active MATE plans - Check your data usage (internet and mobile) and reset dates - Update your account payment details - Request a payment extension - Add new services - Check for current outages/network status - Activate a MATE mobile SIM - Contact our support team In the coming months, we will be working hard to expand the features available within myMATE to include new and supportive features.
Screenshots
Verdict
The clearest difference is update cadence: MyMATE at every 3 weeks against Lebara's every 2 months. Lebara's advantage is review sentiment (18% vs 8%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lebara ships an update every 2 months, MyMATE every 3 weeks. The most recent releases landed on September 26, 2026 and September 19, 2026 respectively.
| Parameter | Lebara | MyMATE |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (6 ratings) — better | — |
| Positive reviews | 17.7% of reviews — better | 8.3% of reviews |
| Number of ratings | 6 — better | — |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 37 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Vodafone Hutchison Australia | Mate Communicate Pty Ltd |
Customer experience
Lebara
MyMATE
Bugs and requests
Lebara
Reported bugs
21 issues- Chat box design not responsive for iPhone 16 Pro
- App keeps logging me out
- SIM number not found error during activation
- Blank white screen on login
- App charged multiple times for data
Show 16 moreShow fewer
- PIN reset not working
- Data usage discrepancies
- App crashes or becomes unresponsive
- Services blocked without prior notification
- Cannot make phone calls frequently
- App not working after update
- Can't open app since recent update
- Notification sounds even on silent mode
- Password text field triggers numeric keyboard
- Camera scan issues for activation
- No submit/confirm button in app for activation
- Cannot add ID other than credit card
- Proof of ID issues (credit card only)
- App suddenly asks for password that was never set up
- Cannot change information by yourself
- App is confusing and doesn't let you follow instructions
Requested features
9 requests- Option to upload photo or screenshot in reviews
- Feature to see previous conversation with Lebara
- Dark mode option
- Live data tracking in the app
- Ability to order 180-day deals as eSIM
Show 4 moreShow fewer
- Simpler way to order eSIM from within the app
- Option to update address within the app
- More inclusive input validation for names
- Fix numeric keyboard issue for password field
MyMATE
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Lebara
No in-app purchases
MyMATE
No in-app purchases
