Comparison

Service NSW vs MyMATE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service NSW

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

Highlights
  • Digital driver license
  • QR code check-in
  • View and pay fines
  • Access competency cards
  • Verify digital licenses
  • COVID-19 and Flu information
Features
Read full description

The official Service NSW app, making it easier to access government services. Some 5 star reviews: • “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM • “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB Access the following digital licences and credentials, with more to come: • Driver Licence • RSA/RCG Competency Card • Working with Children Check • Recreational Fishing Licence • Boat Driver Licence • Seniors card • Trade Licences Apply for and use vouchers: • Active and Creative Kids QR Code Check-in • Quick, contactless check in • Point your device camera at a Service NSW QR Code to get started • Save your details for a faster check in next time Useful tools and services: • Verify a Digital Driver Licence via our licence checker • Check or renew a registration • Sign into licensed venues • COVID-19 and Flu information • Set up for multi-factor authentication Fines and demerits: • View and pay your traffic fines • View your demerits Tell us what you think: • Help us help you! We’re always working on a better, stronger, faster app • Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

About

MyMATE

Manage your internet and mobile services easily. Monitor data usage, update payment details, and check for network outages. This app simplifies your connection management.

Highlights
  • View active plans
  • Check data usage
  • Update payment details
  • Request payment extensions
  • Add new services
  • Check network status
  • Activate SIM card
Features
Read full description

Choose a provider you can trust like a MATE! Australia's best internet and mobile service provider now has an app! myMATE makes it simple to monitor and manage all of your MATE internet and mobile services. Features include: - See all of your active MATE plans - Check your data usage (internet and mobile) and reset dates - Update your account payment details - Request a payment extension - Add new services - Check for current outages/network status - Activate a MATE mobile SIM - Contact our support team In the coming months, we will be working hard to expand the features available within myMATE to include new and supportive features.

Screenshots

Service NSW4 screens
MyMATE3 screens

Verdict

The call

The clearest difference is review sentiment: Service NSW at 31% against MyMATE's 8%. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Service NSW ships an update every 2 weeks, MyMATE every 3 weeks. The most recent releases landed on October 29, 2026 and October 22, 2026 respectively.

Scorecard1 real difference · 9 level
Service NSW versus MyMATE: the parameters behind the verdict, then further details
ParameterService NSWMyMATE
PriceFreeFree
Rating4.6 (590 ratings) — better—
Positive reviews31.2% of reviews — better8.2% of reviews
Number of ratings590 — better—
Update frequencyEvery 2 weeks — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.515.1 — better
Further details — not scored
Size158 MB20 MB
Age rating4+4+
DeveloperService NSWMate Communicate Pty Ltd

Customer experience

Service NSW

All ratings581 ratings
Positive89.3%
Neutral1.9%
Negative8.8%
Written reviews542 reviews
Positive31.2%
Neutral6.8%
Negative62.0%

MyMATE

Written reviews73 reviews
Positive8.2%
Neutral5.5%
Negative86.3%

Bugs and requests

Service NSW

Reported bugs

5 issues
  • Unable to load personal details
  • Inconsistent registration display
  • Trouble adding licenses and credentials
  • Repeated login issues
  • Unreliable COVID-19 exposure notifications

Requested features

6 requests
  • Add search functionality
  • Improve digital license management
  • Streamline credential linking process
  • Enhance COVID-19 check-in features
  • Integrate with other government services
Show 1 more
  • Provide better notifications and alerts

MyMATE

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Service NSW

No in-app purchases

None

MyMATE

No in-app purchases

Questions

Is Service NSW free?
Service NSW is free to download, with no in-app purchases.
Is MyMATE free?
MyMATE is free to download, with no in-app purchases.
Do Service NSW or MyMATE have ads?
Neither Service NSW nor MyMATE shows ads.
Which is updated more often, Service NSW or MyMATE?
Service NSW ships an update every 2 weeks, and MyMATE every 3 weeks. Most recently, Service NSW was updated on October 29, 2026 and MyMATE on October 22, 2026.

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