Comparison

Emergency Plus vs MyMATE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Emergency Plus

This app helps you quickly call emergency services and accurately share your location. It provides direct access to Triple Zero (000) and other essential emergency numbers, utilizing GPS and what3words for precise location identification, even offline.

Highlights
  • Quick emergency calls
  • Accurate location sharing
  • GPS functionality
  • what3words integration
  • Offline location support
  • Access to Triple Zero (000)
Features
Read full description

Save the app that could save your life – Emergency Plus.   In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.   ‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.   When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself:   * Is someone seriously injured or in need of urgent medical help? * Is your life or property being threatened? * Have you just witnessed a serious accident or crime?   If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free.   The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone.   With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately. what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.

About

MyMATE

Manage your internet and mobile services easily. Monitor data usage, update payment details, and check for network outages. This app simplifies your connection management.

Highlights
  • View active plans
  • Check data usage
  • Update payment details
  • Request payment extensions
  • Add new services
  • Check network status
  • Activate SIM card
Features
Read full description

Choose a provider you can trust like a MATE! Australia's best internet and mobile service provider now has an app! myMATE makes it simple to monitor and manage all of your MATE internet and mobile services. Features include: - See all of your active MATE plans - Check your data usage (internet and mobile) and reset dates - Update your account payment details - Request a payment extension - Add new services - Check for current outages/network status - Activate a MATE mobile SIM - Contact our support team In the coming months, we will be working hard to expand the features available within myMATE to include new and supportive features.

Screenshots

Emergency Plus4 screens
MyMATE3 screens

Verdict

The call

The clearest difference is review sentiment: Emergency Plus at 49% against MyMATE's 8%. MyMATE's advantage is update cadence (every 3 weeks vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Emergency Plus ships an update every 9 months, MyMATE every 3 weeks. The most recent releases landed on September 26, 2026 and September 19, 2026 respectively.

Scorecard2 real differences · 8 level
Emergency Plus versus MyMATE: the parameters behind the verdict, then further details
ParameterEmergency PlusMyMATE
PriceFreeFree
Rating5.0 (2 ratings) — better—
Positive reviews48.8% of reviews — better8.3% of reviews
Number of ratings2 — better—
Update frequencyEvery 9 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size42 MB20 MB
Age rating4+4+
DeveloperNational Triple Zero Awareness Work GroupMate Communicate Pty Ltd

Customer experience

Emergency Plus

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews86 reviews
Positive48.8%
Neutral14.0%
Negative37.2%

MyMATE

Written reviews72 reviews
Positive8.3%
Neutral5.6%
Negative86.1%

Bugs and requests

Emergency Plus

Reported bugs

22 issues
  • App crashes seconds after opening
  • Call drops out
  • Address shown is incorrect
  • GPS location inaccurate
  • App crashes on older iPhones (iPhone 8)
Show 17 more
  • App requires iOS 18, crashes on older versions
  • What 3 words no longer displayed
  • CPR videos have no audio
  • Address is over a kilometer out
  • Multiple WTWs for the same location
  • W3W obscured by iOS app handle
  • Text is too small
  • App gives multiple three word descriptors
  • Address shows wrong house number
  • Location is inaccurate (next street/door)
  • App thinks user is next door
  • Place names truncated
  • Inaccurate location, goes all over suburb
  • No instructions on how to save pin to home address
  • Shows GPS and address 3 mins walk away
  • App told user to dial 112 which didn't work
  • App is not compatible with iWatch

Requested features

25 requests
  • Ability to copy/paste GPS location
  • Changeable font colors
  • Save home/work addresses
  • Add metronome for CPR cadence
  • Flashing screen for CPR cadence
Show 20 more
  • WatchOS companion app
  • iPad and browser support
  • Link to AED location map
  • Include list of medications
  • Don't archive to cloud
  • Amber Alerts support
  • Apple Watch support
  • Notifications for emergencies
  • Add DAN number
  • Live Location Sharing
  • Widget for location
  • Watch integration
  • Send location coordinates as SMS
  • Add defibrillator locations
  • Closed captions for CPR videos
  • Option to add contact person
  • On water Lat/Long option
  • Store GPS coordinates for no service areas
  • Accessibility features for location identification and communication
  • Link coordinates to services for emergency responders

MyMATE

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Emergency Plus

No in-app purchases

None

MyMATE

No in-app purchases

Questions

Is Emergency Plus free?
Emergency Plus is free to download, with no in-app purchases.
Is MyMATE free?
MyMATE is free to download, with no in-app purchases.
Do Emergency Plus or MyMATE have ads?
Neither Emergency Plus nor MyMATE shows ads.
Which is updated more often, Emergency Plus or MyMATE?
Emergency Plus ships an update every 9 months, and MyMATE every 3 weeks. Most recently, Emergency Plus was updated on September 26, 2026 and MyMATE on September 19, 2026.

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