Emergency Plus vs myGov
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Emergency Plus
This app helps you quickly call emergency services and accurately share your location. It provides direct access to Triple Zero (000) and other essential emergency numbers, utilizing GPS and what3words for precise location identification, even offline.
- Quick emergency calls
- Accurate location sharing
- GPS functionality
- what3words integration
- Offline location support
- Access to Triple Zero (000)
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Save the app that could save your life – Emergency Plus. In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers. ‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number. When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself: * Is someone seriously injured or in need of urgent medical help? * Is your life or property being threatened? * Have you just witnessed a serious accident or crime? If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free. The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone. With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately. what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.
myGov
Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.
- Secure mobile sign-in
- Manage inbox messages
- Quick service access
- Digital wallet for cards and certificates
- Easy government interaction
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Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au
Screenshots
Verdict
The clearest difference is review sentiment: Emergency Plus at 49% against myGov's 6%. Emergency Plus also leads on rating (5.0 vs 2.5). myGov's advantage is update cadence (monthly vs every 9 months) and ratings volume (19 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Emergency Plus holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: myGov has 19 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 49% of Emergency Plus's written reviews are positive against 6% of myGov's.
Emergency Plus ships an update every 9 months, myGov monthly. The most recent releases landed on September 21, 2026 and September 24, 2026 respectively.
| Parameter | Emergency Plus | myGov |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 2.5 (19 ratings) |
| Positive reviews | 48.8% of reviews — better | 6.3% of reviews |
| Number of ratings | 2 | 19 — better |
| Update frequency | Every 9 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.6 |
| Further details — not scored | ||
| Size | 42 MB | 17 MB |
| Age rating | 4+ | 4+ |
| Developer | National Triple Zero Awareness Work Group | Services Australia |
Customer experience
Emergency Plus
myGov
User reviews
Emergency Plus
From 2 App Store ratingsWhat we love
- 👍 Great idea and concept
- 🚀 Works well for many users
- 💡 Useful in emergencies
- ✅ Easy to use
- 📍 Accurate location sharing
Room to improve
- 🐛 Crashes frequently
- ❌ Unreliable GPS/address
- 🔴 Poor color contrast
- 🚫 Not backward compatible
- 📱 Requires latest OS
myGov
From 19 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure login options
- 👍 Convenient access to government services
- 👍 Wallet integration for cards
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and access information
- ⏱️ Slow performance and loading times
- 🔒 Overly complex authentication process
- 🤔 Confusing user interface
Bugs and requests
Emergency Plus
Reported bugs
22 issues- App crashes seconds after opening
- Call drops out
- Address shown is incorrect
- GPS location inaccurate
- App crashes on older iPhones (iPhone 8)
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- App requires iOS 18, crashes on older versions
- What 3 words no longer displayed
- CPR videos have no audio
- Address is over a kilometer out
- Multiple WTWs for the same location
- W3W obscured by iOS app handle
- Text is too small
- App gives multiple three word descriptors
- Address shows wrong house number
- Location is inaccurate (next street/door)
- App thinks user is next door
- Place names truncated
- Inaccurate location, goes all over suburb
- No instructions on how to save pin to home address
- Shows GPS and address 3 mins walk away
- App told user to dial 112 which didn't work
- App is not compatible with iWatch
Requested features
25 requests- Ability to copy/paste GPS location
- Changeable font colors
- Save home/work addresses
- Add metronome for CPR cadence
- Flashing screen for CPR cadence
Show 20 moreShow fewer
- WatchOS companion app
- iPad and browser support
- Link to AED location map
- Include list of medications
- Don't archive to cloud
- Amber Alerts support
- Apple Watch support
- Notifications for emergencies
- Add DAN number
- Live Location Sharing
- Widget for location
- Watch integration
- Send location coordinates as SMS
- Add defibrillator locations
- Closed captions for CPR videos
- Option to add contact person
- On water Lat/Long option
- Store GPS coordinates for no service areas
- Accessibility features for location identification and communication
- Link coordinates to services for emergency responders
myGov
Reported bugs
5 issues- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app
Requested features
5 requests- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps
In-app purchases
Emergency Plus
No in-app purchases
myGov
No in-app purchases
