Comparison

myGov vs MyMATE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myGov

Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.

Highlights
  • Secure mobile sign-in
  • Manage inbox messages
  • Quick service access
  • Digital wallet for cards and certificates
  • Easy government interaction
Features
Read full description

Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au

About

MyMATE

Manage your internet and mobile services easily. Monitor data usage, update payment details, and check for network outages. This app simplifies your connection management.

Highlights
  • View active plans
  • Check data usage
  • Update payment details
  • Request payment extensions
  • Add new services
  • Check network status
  • Activate SIM card
Features
Read full description

Choose a provider you can trust like a MATE! Australia's best internet and mobile service provider now has an app! myMATE makes it simple to monitor and manage all of your MATE internet and mobile services. Features include: - See all of your active MATE plans - Check your data usage (internet and mobile) and reset dates - Update your account payment details - Request a payment extension - Add new services - Check for current outages/network status - Activate a MATE mobile SIM - Contact our support team In the coming months, we will be working hard to expand the features available within myMATE to include new and supportive features.

Screenshots

myGov4 screens
MyMATE3 screens

Verdict

The call

myGov and MyMATE are too close to call on the numbers: across 8 compared parameters — price, review sentiment, update cadence and ads among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

myGov ships an update monthly, MyMATE every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

ScorecardNo meaningful differences
myGov versus MyMATE: the parameters behind the verdict, then further details
ParametermyGovMyMATE
PriceFreeFree
Rating2.3 (18 ratings) — better—
Positive reviews6.3% of reviews8.2% of reviews — better
Number of ratings18 — better—
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.615.1 — better
Further details — not scored
Size17 MB20 MB
Age rating4+4+
DeveloperServices AustraliaMate Communicate Pty Ltd

Customer experience

myGov

All ratings18 ratings
Positive27.8%
Neutral11.1%
Negative61.1%
Written reviews797 reviews
Positive6.3%
Neutral3.3%
Negative90.5%

MyMATE

Written reviews73 reviews
Positive8.2%
Neutral5.5%
Negative86.3%

Bugs and requests

myGov

Reported bugs

5 issues
  • Unable to log in or access services
  • Inbox messages not loading or disappearing
  • Compatibility issues with newer devices
  • Inability to submit job applications or evidence
  • Incorrect information displayed in app

Requested features

5 requests
  • Improve app stability and reliability
  • Simplify login and authentication process
  • Enhance user interface and navigation
  • Add ability to print or download documents
  • Improve integration with other government apps

MyMATE

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myGov

No in-app purchases

None

MyMATE

No in-app purchases

Questions

Is myGov free?
myGov is free to download, with no in-app purchases.
Is MyMATE free?
MyMATE is free to download, with no in-app purchases.
Do myGov or MyMATE have ads?
Neither myGov nor MyMATE shows ads.
Which is updated more often, myGov or MyMATE?
myGov ships an update monthly, and MyMATE every 3 weeks. Most recently, myGov was updated on November 1, 2026 and MyMATE on November 3, 2026.

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