Dynamics 365 Field Service vs Cat® DSP Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dynamics 365 Field Service
Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.
- Robust offline capabilities
- Periodic data sync
- Customizable on Power Apps platform
- Access and interact with data
- Designed for field service workers
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Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123
Cat® DSP Mobile
Manage digital product services and telematics devices for Cat dealers. This app allows administrators and technicians to easily search for connected assets, register devices, and review connectivity status on the go.
- Manage digital product services
- Manage telematics devices
- Search for connected assets
- Register telematics devices
- Review connectivity status
- Contact Caterpillar support
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What's New: An updated modern mobile interface for the Dealer Services Portal About this app: Cat® DSP Mobile is the mobile app for the Dealer Services Portal application. DSP enables Cat dealers to seamlessly manage digital product services and telematics devices. With a streamlined, intuitive user experience, DSP Mobile offers an optimized mobile solution for Cat dealer technology administrators and technicians on the go EASILY MANAGE ASSETS: •Search for connected assets in your dealer population •Register telematics devices OVERSEE ASSET DETAILS: •Review connectivity status •Manage services SUPPORT IN THE PALM OF YOUR HAND: •Get in touch with Caterpillar in the app.
Screenshots
Verdict
The clearest difference is review sentiment: Cat® DSP Mobile at 80% against Dynamics 365 Field Service's 5%. Cat® DSP Mobile also leads on rating (4.9 vs 1.7). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cat® DSP Mobile holds the better App Store score, 4.9 against 1.7. Both are backed by a comparable volume of ratings — 229 and 79 respectively. Written reviews point the same way: 5% of Dynamics 365 Field Service's written reviews are positive against 80% of Cat® DSP Mobile's.
Dynamics 365 Field Service ships an update every 3 weeks, Cat® DSP Mobile monthly. Both last shipped on November 7, 2026.
| Parameter | Dynamics 365 Field Service | Cat® DSP Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (229 ratings) | 4.9 (79 ratings) — better |
| Positive reviews | 4.7% of reviews | 80.0% of reviews — better |
| Number of ratings | 229 — better | 79 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 148 MB | 98 MB |
| Age rating | 4+ | +4 |
| Developer | Microsoft Corporation | Caterpillar Inc. |
Customer experience
Dynamics 365 Field Service
Cat® DSP Mobile
Bugs and requests
Dynamics 365 Field Service
Reported bugs
4 issues- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes
Requested features
4 requests- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability
Cat® DSP Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Dynamics 365 Field Service
No in-app purchases
Cat® DSP Mobile
No in-app purchases
Questions
Is Dynamics 365 Field Service free?
Is Cat® DSP Mobile free?
Which has better reviews, Dynamics 365 Field Service or Cat® DSP Mobile?
Do Dynamics 365 Field Service or Cat® DSP Mobile have ads?
Which is updated more often, Dynamics 365 Field Service or Cat® DSP Mobile?
Other comparisons
