Comparison

SunPowerProConnect vs FranklinWH

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SunPowerProConnect

This app simplifies the setup and configuration of solar energy systems for authorized installers. It allows direct connection and device management via smartphone, including rapid scanning of system components and firmware upgrades. Real-time data visualization helps verify system functionality.

Highlights
  • Supports Equinox solar and SunVault storage
  • Connects to PVS6 or Hub+
  • Scans QR codes and barcodes for system components
  • Downloads firmware upgrades to smartphone
  • Provides real-time data visualization
Features
Read full description

What is SunPower® Pro Connect? SunPower Pro Connect is a new and improved commissioning app for SunPower dealers and installing partners. Users now connect and configure devices directly via a smartphone and the Pro Connect app. Dealers and installing partners can now easily download the SunPower Pro Connect from the Apple Store. Key Features   Supports both Equinox® solar and SunVault™ storage systems. Easily connects to the PVS6 or Hub+™ Rapidly scans QR codes and barcodes for PVS6, Hub+, Type E, and Type G AC modules. Downloads firmware upgrades directly to your smartphone—hardwired LAN connection or laptop no longer required! Provides real time data visualization to enable installers to verify system functionality. A SunPower Pro account is required in order to use SunPower Pro Connect. If you have any questions, please contact proconnect@sunpowercorp.com Thank you for helping us change the way our world is powered! An official SunPower app. ©2022 SunPower Corporation. All rights reserved.

About

FranklinWH

Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, alongside home electricity consumption. Optimize usage patterns and manage smart devices for energy savings.

Highlights
  • Remote system management
  • 24/7 energy monitoring
  • Usage statistics (year, month, day)
  • Remote control of consumption patterns
  • Smart Circuit management (AC, EV chargers)
  • Installer management tools
Features
Read full description

With the FranklinWH app, homeowners can manage your Franklin Home Power (FHP) system anytime, anywhere. The FranklinWH app monitors your home electricity consumption 24 hours a day, tracking solar, grid, battery and generator supply and home consumption. It provides usage statistics for time periods including year, month and day. You can remotely control your home electricity consumption pattern and the energy equipment while choosing an economical and energy-saving home electricity consumption plan. With the app, you can control the three optional Smart Circuits, managing unique devices such as air conditioners and EV chargers manually or through automatic schedules. The FranklinWH app also provides installers management of installation, operations and maintenance. Through the direct communication between app and the FHP, problems can quickly be resolved. The FranklinWH app is under constant development and we would love to receive your feedback and suggestions.

Screenshots

SunPowerProConnect4 screens
FranklinWH4 screens

Verdict

The call

The clearest difference is rating: SunPowerProConnect at 4.2 against FranklinWH's 3.4. SunPowerProConnect also leads on iOS requirement (10.0 vs 15.0). FranklinWH's advantage is update cadence (fortnightly vs monthly). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SunPowerProConnect holds the better App Store score, 4.2 against 3.4. Both are backed by a comparable volume of ratings — 64 and 95 respectively. Written reviews complicate that: 33% of SunPowerProConnect's written reviews are positive against 36% of FranklinWH's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SunPowerProConnect ships an update monthly, FranklinWH fortnightly. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 7 level
SunPowerProConnect versus FranklinWH: the parameters behind the verdict, then further details
ParameterSunPowerProConnectFranklinWH
PriceFreeFree
Rating4.2 (64 ratings) — better3.4 (95 ratings)
Positive reviews33.3% of reviews36.4% of reviews — better
Number of ratings6495 — better
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS10.0 — better15.0
Further details — not scored
Size62 MB166 MB
Age rating4+4+
DeveloperSunStrong ManagementFranklinWH Energy Storage Inc

Customer experience

SunPowerProConnect

All ratings63 ratings
Positive79.4%
Neutral4.8%
Negative15.9%
Written reviews18 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

FranklinWH

All ratings94 ratings
Positive52.1%
Neutral20.2%
Negative27.7%
Written reviews55 reviews
Positive36.4%
Neutral25.5%
Negative38.2%

Bugs and requests

SunPowerProConnect

Not enough reviews yet to summarise bugs or requests.

FranklinWH

Reported bugs

23 issues
  • Refresh problem, requires constant refresh
  • Download function not working after update
  • Duplicates in event list
  • App takes a long time to load data
  • Issues tracking savings, they disappear
Show 18 more
  • Analysis part is useless, shows 0kwh
  • Shows 0 solar, analysis confusing
  • Errors in software
  • App has issues connecting to Agate
  • Grid outage and restoration notifications no longer work
  • Cannot connect to equipment without internet
  • App shows outages that are not occurring
  • Constant disconnect between SOC value and aPower
  • Message 'operation without permission' on access
  • App thinks temperature is Celsius, cannot change
  • Cannot update site name
  • TOU tariff data erased/changed
  • Reporting is not accurate, daily production sums incorrectly
  • Does not register weather correctly
  • Does not give correct FV panel production
  • Does not give correct unit consumption
  • App reports problems that self-correct but doesn't indicate it
  • Asks consumer to take actions without instructions or authorization

Requested features

23 requests
  • Add widget for basic information
  • Allow custom notification sounds
  • Add iPad layout/landscape mode
  • Add FaceID/biometric login
  • Break down months into weeks for Tariff Seasons
Show 18 more
  • Add Mac app or web app access
  • Integrate with HomeKit for automations
  • Make analytics available on PC or tablet
  • Ability to schedule smart circuits by day of week
  • Ability to use different SOC levels for different time periods
  • Add NEM3 profile update
  • Display individual battery percentages
  • More granular control over mode settings
  • Option to revert to previous dashboard/version
  • Manual hardware option for app support loss
  • Add push notification option for user-set SOC
  • Allow direct connection to Agate hotspot
  • Divert power from grid to charge battery
  • Improve TOU tariff data and Edison integration
  • Option to change temperature units (Celsius/Fahrenheit)
  • Allow updating site name without issues
  • Provide State of Health (SOH) data
  • Add true offline mode

In-app purchases

None

SunPowerProConnect

No in-app purchases

None

FranklinWH

No in-app purchases

Questions

Is SunPowerProConnect free?
SunPowerProConnect is free to download, with no in-app purchases.
Is FranklinWH free?
FranklinWH is free to download, with no in-app purchases.
Which has better reviews, SunPowerProConnect or FranklinWH?
SunPowerProConnect is rated higher. SunPowerProConnect averages 4.2 out of 5 from 64 ratings, while FranklinWH averages 3.4 from 95 ratings.
Do SunPowerProConnect or FranklinWH have ads?
Neither SunPowerProConnect nor FranklinWH shows ads.
Which is updated more often, SunPowerProConnect or FranklinWH?
SunPowerProConnect ships an update monthly, and FranklinWH fortnightly. Most recently, SunPowerProConnect was updated on October 26, 2026 and FranklinWH on October 25, 2026.

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