Comparison

Equitable Mobile App vs MassMutual

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Equitable Mobile App

Manage your financial accounts, investments, and retirement plans conveniently on the go. Access account details, documents, and update your profile. Connect with your financial professional and customer service.

Highlights
  • Account access with FaceID/TouchID
  • Consolidated account view
  • Access to historical documents
  • Investment management
  • Profile updates
  • Payment scheduling
  • Financial professional contact
Features
Read full description

Our Equitable Mobile app offers new features and functionality so you can manage your accounts on the go. Convenient access to your accounts: • Support for touch FaceID® and TouchID® • View all your Equitable accounts in one view • Access to up to seven years’ worth of documents where available Manage your accounts and investments in one place: • Review activity and balances • Research and change your investment options • Keep your important information up to date under profile • Schedule and make payments Helping you stay connected: • Find your Financial Professional’s contact information • Chat with customer service during business hours for available products Our Equitable Mobile app is protected by safeguards similar to those we use to protect your privacy and security online. You can visit our usage agreement and online privacy policy to learn more. Download the Equitable Mobile app today to simplify managing your retirement and investment accounts. Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (NY, NY), Equitable Financial Life Insurance Company of America, an AZ stock company with main administrative headquarters in Jersey City, NJ, and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI and TN). GE2887944 (6/20) (Exp.6/22)

About

MassMutual

Manage your life insurance and retirement accounts conveniently from your mobile device. Handle payments, review balances, access policy information, and update beneficiaries all in one place.

Highlights
  • Manage life insurance and retirement accounts
  • Handle payments and premiums
  • Review account balances and policy info
  • View and manage beneficiaries
  • Request policy loans
  • Access paperless documentation
  • Set up recurring payments
Features
Read full description

Download the MassMutual app to manage your life insurance and retirement account details in one place and on-the-go: you can handle payments, review balances, pay down premiums, review policy info, and much more! With the MassMutual app, you can: • See your MassMutual detailed policy information, including policy bill, tax and annual statements • Navigate account details with ease, using intuitive navigation and enhanced user interface • View and manage your beneficiary information • Request a cash loan on your life insurance policy • Stay organized with paperless documentation • Manage payments with self-service transactions • Make a one-time secure online payment • Pay down the loan principal on life insurance products • View and pay multiple premium bills and loan interest • Set up recurring payments • View billing and payment details, including payment history Please note that in order to use the MassMutual app, you’ll need to have an account or policy with MassMutual.  Registration is a few easy steps. If you are already registered on MassMutual.com or with the MassMutual app, you can login with the same username and password.

Screenshots

Equitable Mobile App4 screens
MassMutual4 screens

Verdict

The call

The clearest difference is monetization model: Equitable Mobile App at free against MassMutual's free with in-app purchases. Equitable Mobile App also leads on ratings volume (32K vs 6K). MassMutual's advantage is iOS requirement (15.0 vs 18.6). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Equitable Mobile App against 4.8 for MassMutual. That said, the two scores are not equally well evidenced: Equitable Mobile App has 32K ratings behind it against 6K, so its average is the more settled of the two. Written reviews are what separate them: 27% of Equitable Mobile App's written reviews are positive against 20% of MassMutual's.

UpkeepUpdate frequency

Equitable Mobile App ships an update every 6 weeks, MassMutual monthly. Both last shipped on September 25, 2026.

Scorecard3 real differences · 7 level
Equitable Mobile App versus MassMutual: the parameters behind the verdict, then further details
ParameterEquitable Mobile AppMassMutual
PriceFreeFree
Rating4.7 (32K ratings)4.8 (6K ratings) — better
Positive reviews26.9% of reviews — better20.3% of reviews
Number of ratings32K — better6K
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.615.0 — better
Further details — not scored
Size15 MB134 MB
Age rating4+4+
DeveloperEquitable Financial Services, LLCMassMutual

Customer experience

Equitable Mobile App

All ratings27,406 ratings
Positive92.4%
Neutral2.9%
Negative4.7%
Written reviews167 reviews
Positive26.9%
Neutral8.4%
Negative64.7%

MassMutual

All ratings6,029 ratings
Positive96.2%
Neutral1.5%
Negative2.3%
Written reviews64 reviews
Positive20.3%
Neutral6.3%
Negative73.4%

User reviews

Equitable Mobile App

From 32K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Efficient app performance
  • 💡 Convenient account access
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⏱️ Slow loading times
  • 🔍 Limited functionality
  • 📱 Poor mobile optimization

MassMutual

From 6K App Store ratings

What we love

  • 👍 Easy to use
  • 💰 Reliable payment process
  • 🌟 Great user experience

Room to improve

  • 🐛 Login issues
  • 🚫 Lack of features
  • 📱 Compatibility problems
  • 🔒 Security concerns

Bugs and requests

Equitable Mobile App

Reported bugs

3 issues
  • Login issues and account access problems
  • Compatibility problems with newer device updates
  • Unreliable app performance and stability

Requested features

4 requests
  • Improved transaction history and reporting
  • Enhanced mobile-friendly design
  • Ability to initiate transfers and payments within the app
  • Customizable dashboard and account views

MassMutual

Reported bugs

4 issues
  • Greyed-out save button for bank info
  • Repeated input required to save bank account
  • App freezes or crashes
  • Account information not available

Requested features

4 requests
  • Add support for landscape mode on iPad
  • Improve facial recognition
  • Restore web access
  • Allow adding multiple family members

In-app purchases

None

Equitable Mobile App

No in-app purchases

None

MassMutual

No in-app purchases

Questions

Is Equitable Mobile App free?
Equitable Mobile App is free to download, with no in-app purchases.
Is MassMutual free?
MassMutual is free to download, with no in-app purchases.
Which has better reviews, Equitable Mobile App or MassMutual?
MassMutual is rated higher. Equitable Mobile App averages 4.7 out of 5 from 32K ratings, while MassMutual averages 4.8 from 6K ratings.
Do Equitable Mobile App or MassMutual have ads?
Neither Equitable Mobile App nor MassMutual shows ads.
Which is updated more often, Equitable Mobile App or MassMutual?
Equitable Mobile App ships an update every 6 weeks, and MassMutual monthly. Most recently, Equitable Mobile App was updated on September 25, 2026 and MassMutual on September 25, 2026.

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