Comparison

AFmobile® vs Equitable Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AFmobile®

Manage your American Fidelity reimbursement accounts, insurance benefits, and annuities. File and track claims, view policy details, and access account balances. Prepare for enrollment by calculating savings and learning about available benefits.

Highlights
  • File and track claims
  • View policy coverage
  • Access EOBs
  • Check account balance
  • Store receipt images
  • Calculate pre-tax savings
  • Manage personal information
Features
Read full description

AFmobile® Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®. Manage your benefits: File and track claims View policy to see what’s covered Access electronic EOBs Connect to your reimbursement account funds: File claims and check account balance See recent Benefits Debit Card transactions and details Store receipts or other documentation images Stay close to your account: Elect text and email notifications Manage personal information Enroll in direct deposit AFmobile is a great tool when preparing for your enrollment. The app allows you to: Calculate pre-tax savings, Determine how much to contribute to your FSA, and Learn about the importance of benefits and which options are available to you. Your account balance may not reflect recent pending Benefits Debit Card transactions. There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/mobile/forms/app-feedback/.

About

Equitable Mobile App

Manage your financial accounts, investments, and retirement plans conveniently on the go. Access account details, documents, and update your profile. Connect with your financial professional and customer service.

Highlights
  • Account access with FaceID/TouchID
  • Consolidated account view
  • Access to historical documents
  • Investment management
  • Profile updates
  • Payment scheduling
  • Financial professional contact
Features
Read full description

Our Equitable Mobile app offers new features and functionality so you can manage your accounts on the go. Convenient access to your accounts: • Support for touch FaceID® and TouchID® • View all your Equitable accounts in one view • Access to up to seven years’ worth of documents where available Manage your accounts and investments in one place: • Review activity and balances • Research and change your investment options • Keep your important information up to date under profile • Schedule and make payments Helping you stay connected: • Find your Financial Professional’s contact information • Chat with customer service during business hours for available products Our Equitable Mobile app is protected by safeguards similar to those we use to protect your privacy and security online. You can visit our usage agreement and online privacy policy to learn more. Download the Equitable Mobile app today to simplify managing your retirement and investment accounts. Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (NY, NY), Equitable Financial Life Insurance Company of America, an AZ stock company with main administrative headquarters in Jersey City, NJ, and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI and TN). GE2887944 (6/20) (Exp.6/22)

Screenshots

AFmobile®4 screens
Equitable Mobile App4 screens

Verdict

The call

AFmobile® and Equitable Mobile App both sit at 4.8 stars, but that hides the real split: 85% of AFmobile®'s written reviews are positive against 27% of Equitable Mobile App's. Equitable Mobile App's advantage is monetization model (free vs free with in-app purchases). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for AFmobile® against 4.7 for Equitable Mobile App. Both are backed by a comparable volume of ratings — 83K and 32K respectively. Written reviews are what separate them: 85% of AFmobile®'s written reviews are positive against 27% of Equitable Mobile App's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. Both last shipped on September 25, 2026.

Scorecard2 real differences · 8 level
AFmobile® versus Equitable Mobile App: the parameters behind the verdict, then further details
ParameterAFmobile®Equitable Mobile App
PriceFreeFree
Rating4.8 (83K ratings) — better4.7 (32K ratings)
Positive reviews84.6% of reviews — better26.9% of reviews
Number of ratings83K — better32K
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.6
Further details — not scored
Size70 MB15 MB
Age rating4+4+
DeveloperAmerican Fidelity Assurance CompanyEquitable Financial Services, LLC

Customer experience

AFmobile®

All ratings83,317 ratings
Positive97.8%
Neutral1.6%
Negative0.6%
Written reviews488 reviews
Positive84.6%
Neutral2.5%
Negative12.9%

Equitable Mobile App

All ratings27,406 ratings
Positive92.4%
Neutral2.9%
Negative4.7%
Written reviews167 reviews
Positive26.9%
Neutral8.4%
Negative64.7%

User reviews

AFmobile®

From 83K App Store ratings

What we love

  • 🚀 Easy to file claims
  • 👍 User-friendly app
  • 💯 Excellent customer service
  • ⚡️ Fast claim processing
  • 🙌 Convenient mobile options

Room to improve

  • 🐛 Buggy app experience
  • 🤔 Confusing claim submission process
  • ⏱️ Slow response times
  • 🤷‍♀️ Inconsistent information from representatives
  • 📁 Issues with uploading/submitting documents

Equitable Mobile App

From 32K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Efficient app performance
  • 💡 Convenient account access
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⏱️ Slow loading times
  • 🔍 Limited functionality
  • 📱 Poor mobile optimization

Bugs and requests

AFmobile®

Reported bugs

4 issues
  • App crashing or freezing
  • Incorrect claim information displayed
  • Submitted claims disappearing or not processing
  • Inability to upload all required documents

Requested features

5 requests
  • Allow pasting of information into form fields
  • Improve calendar/date selection functionality
  • Provide more transparency on claim status
  • Add ability to view previously submitted documents
  • Streamline the wellness/cancer claim submission process

Equitable Mobile App

Reported bugs

3 issues
  • Login issues and account access problems
  • Compatibility problems with newer device updates
  • Unreliable app performance and stability

Requested features

4 requests
  • Improved transaction history and reporting
  • Enhanced mobile-friendly design
  • Ability to initiate transfers and payments within the app
  • Customizable dashboard and account views

In-app purchases

None

AFmobile®

No in-app purchases

None

Equitable Mobile App

No in-app purchases

Questions

Is AFmobile® free?
AFmobile® is free to download, with no in-app purchases.
Is Equitable Mobile App free?
Equitable Mobile App is free to download, with no in-app purchases.
Which has better reviews, AFmobile® or Equitable Mobile App?
AFmobile® is rated higher. AFmobile® averages 4.8 out of 5 from 83K ratings, while Equitable Mobile App averages 4.7 from 32K ratings.
Do AFmobile® or Equitable Mobile App have ads?
Neither AFmobile® nor Equitable Mobile App shows ads.
Which is updated more often, AFmobile® or Equitable Mobile App?
AFmobile® ships an update every 6 weeks, and Equitable Mobile App every 6 weeks. Most recently, AFmobile® was updated on September 25, 2026 and Equitable Mobile App on September 25, 2026.

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