Comparison

AFmobile® vs National Life Group

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AFmobile®

Manage your American Fidelity reimbursement accounts, insurance benefits, and annuities. File and track claims, view policy details, and access account balances. Prepare for enrollment by calculating savings and learning about available benefits.

Highlights
  • File and track claims
  • View policy coverage
  • Access EOBs
  • Check account balance
  • Store receipt images
  • Calculate pre-tax savings
  • Manage personal information
Features
Read full description

AFmobile® Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®. Manage your benefits: File and track claims View policy to see what’s covered Access electronic EOBs Connect to your reimbursement account funds: File claims and check account balance See recent Benefits Debit Card transactions and details Store receipts or other documentation images Stay close to your account: Elect text and email notifications Manage personal information Enroll in direct deposit AFmobile is a great tool when preparing for your enrollment. The app allows you to: Calculate pre-tax savings, Determine how much to contribute to your FSA, and Learn about the importance of benefits and which options are available to you. Your account balance may not reflect recent pending Benefits Debit Card transactions. There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/mobile/forms/app-feedback/.

About

National Life Group

Securely access and manage your life insurance and annuity policies from your mobile device. View policy details, make payments, set up autopay, and track transactions. Stay connected with agent contact information and receive important alerts.

Highlights
  • Access policies in one place
  • View coverage and values
  • Make premium and loan payments
  • Set up autopay
  • View transaction history
  • Access agent contact info
  • Sign up for alerts
Features
Read full description

The National Life app gives you secure access to your NLG Life Insurance and Annuity, on the go. It's the must-have partner for your policy. Save time with the app: o Access your policies, together in one place. o View coverage, values, benefits and more. o Have a loan? Quickly look up details like balances and interest. In just a few taps, you can: o Make a premium or loan payment. o Set it and forget it with autopayments. o View a history of your transactions and stop wondering if you paid your loan last week. But wait, there's more: o Easily access your agent's contact info. o Sign up for text and email alerts. o All the secure login features you'd expect, like Touch ID and Face ID. NOTE: To login to the National Life app, you must have an active policy. Register your account in the app or at nationallife.com. National Life Group is a trade name of National Life Insurance Company (Montpelier, VT) and its affiliates. TC99083(0318)P

Screenshots

AFmobile®4 screens
National Life Group4 screens

Verdict

The call

The clearest difference is monetization model: National Life Group at free against AFmobile®'s free with in-app purchases. National Life Group also leads on iOS requirement (12.2 vs 17.0). AFmobile®'s advantage is ratings volume (83K vs 592) and rating (4.8 vs 4.5). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AFmobile® holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: AFmobile® has 83K ratings behind it against 592, so its average is the more settled of the two. Written reviews point the same way: 85% of AFmobile®'s written reviews are positive against 81% of National Life Group's.

UpkeepUpdate frequency

AFmobile® ships an update every 6 weeks, National Life Group every 5 weeks. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.

Scorecard4 real differences · 6 level
AFmobile® versus National Life Group: the parameters behind the verdict, then further details
ParameterAFmobile®National Life Group
PriceFreeFree
Rating4.8 (83K ratings) — better4.5 (592 ratings)
Positive reviews84.6% of reviews — better80.9% of reviews
Number of ratings83K — better592
Update frequencyEvery 6 weeksEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.012.2 — better
Further details — not scored
Size70 MB237 MB
Age rating4+4+
DeveloperAmerican Fidelity Assurance CompanyNational Life Group

Customer experience

AFmobile®

All ratings83,317 ratings
Positive97.8%
Neutral1.6%
Negative0.6%
Written reviews488 reviews
Positive84.6%
Neutral2.5%
Negative12.9%

National Life Group

All ratings592 ratings
Positive88.2%
Neutral3.0%
Negative8.8%
Written reviews89 reviews
Positive80.9%
Neutral2.2%
Negative16.9%

User reviews

AFmobile®

From 83K App Store ratings

What we love

  • 🚀 Easy to file claims
  • 👍 User-friendly app
  • 💯 Excellent customer service
  • ⚡️ Fast claim processing
  • 🙌 Convenient mobile options

Room to improve

  • 🐛 Buggy app experience
  • 🤔 Confusing claim submission process
  • ⏱️ Slow response times
  • 🤷‍♀️ Inconsistent information from representatives
  • 📁 Issues with uploading/submitting documents

National Life Group

From 592 App Store ratings

What we love

  • 👍 Easy to navigate and use
  • 👍 User friendly and convenient
  • 👍 Straightforward and transparent
  • 👍 Helpful and informative
  • 👍 Provides great visibility into policies

Room to improve

  • 🐛 App crashes or freezes
  • 🐛 Login issues and errors
  • 🐛 Slow performance
  • 🐛 Outdated or incompatible with updates
  • 🔍 Limited functionality for policy changes

Bugs and requests

AFmobile®

Reported bugs

4 issues
  • App crashing or freezing
  • Incorrect claim information displayed
  • Submitted claims disappearing or not processing
  • Inability to upload all required documents

Requested features

5 requests
  • Allow pasting of information into form fields
  • Improve calendar/date selection functionality
  • Provide more transparency on claim status
  • Add ability to view previously submitted documents
  • Streamline the wellness/cancer claim submission process

National Life Group

Reported bugs

3 issues
  • App crashes when trying to view documents
  • Login screen not working after updates
  • Unable to complete transactions due to errors

Requested features

4 requests
  • Allow early bill payments
  • Provide more policy details within the app
  • Improve app stability and performance
  • Enhance login and authentication experience

In-app purchases

None

AFmobile®

No in-app purchases

None

National Life Group

No in-app purchases

Questions

Is AFmobile® free?
AFmobile® is free to download, with no in-app purchases.
Is National Life Group free?
National Life Group is free to download, with no in-app purchases.
Which has better reviews, AFmobile® or National Life Group?
AFmobile® is rated higher. AFmobile® averages 4.8 out of 5 from 83K ratings, while National Life Group averages 4.5 from 592 ratings.
Do AFmobile® or National Life Group have ads?
Neither AFmobile® nor National Life Group shows ads.
Which is updated more often, AFmobile® or National Life Group?
AFmobile® ships an update every 6 weeks, and National Life Group every 5 weeks. Most recently, AFmobile® was updated on September 24, 2026 and National Life Group on September 21, 2026.

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