AFmobile® vs My Retirement
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AFmobile®
Manage your American Fidelity reimbursement accounts, insurance benefits, and annuities. File and track claims, view policy details, and access account balances. Prepare for enrollment by calculating savings and learning about available benefits.
- File and track claims
- View policy coverage
- Access EOBs
- Check account balance
- Store receipt images
- Calculate pre-tax savings
- Manage personal information
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AFmobile® Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®. Manage your benefits: File and track claims View policy to see what’s covered Access electronic EOBs Connect to your reimbursement account funds: File claims and check account balance See recent Benefits Debit Card transactions and details Store receipts or other documentation images Stay close to your account: Elect text and email notifications Manage personal information Enroll in direct deposit AFmobile is a great tool when preparing for your enrollment. The app allows you to: Calculate pre-tax savings, Determine how much to contribute to your FSA, and Learn about the importance of benefits and which options are available to you. Your account balance may not reflect recent pending Benefits Debit Card transactions. There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/mobile/forms/app-feedback/.
My Retirement
Access your employer-sponsored retirement plan on the go. View account balances, asset breakdowns, and manage contributions. Plan your retirement readiness with integrated financial planning tools.
- Account balance viewing
- Asset class breakdowns
- Contribution management
- Active loan viewing
- Retirement readiness assessment
- Fingerprint/facial recognition login
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If you’re in an employer-sponsored retirement plan with services provided by Nationwide, check out the My Retirement app. Using fingerprint or facial recognition, you can look at your account on the go, or see your retirement readiness using My Income & Retirement Planner. Get the retirement and financial planning help you want, including: • Viewing account balances • Asset class breakdowns • Managing contributions • Viewing active loans Some features may not be available to all plans.
Screenshots
Verdict
AFmobile® and My Retirement both sit at 4.8 stars, but that hides the real split: 85% of AFmobile®'s written reviews are positive against 50% of My Retirement's. AFmobile® also leads on ratings volume (83K vs 23K). My Retirement's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.6 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for AFmobile® against 4.8 for My Retirement. Both are backed by a comparable volume of ratings — 83K and 23K respectively. Written reviews are what separate them: 85% of AFmobile®'s written reviews are positive against 50% of My Retirement's.
AFmobile® ships an update every 6 weeks, My Retirement monthly. Both last shipped on September 24, 2026.
| Parameter | AFmobile® | My Retirement |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (83K ratings) | 4.8 (23K ratings) — better |
| Positive reviews | 84.6% of reviews — better | 49.6% of reviews |
| Number of ratings | 83K — better | 23K |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 70 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | American Fidelity Assurance Company | Nationwide Mutual Insurance |
Customer experience
AFmobile®
My Retirement
User reviews
AFmobile®
From 83K App Store ratingsWhat we love
- 🚀 Easy to file claims
- 👍 User-friendly app
- 💯 Excellent customer service
- ⚡️ Fast claim processing
- 🙌 Convenient mobile options
Room to improve
- 🐛 Buggy app experience
- 🤔 Confusing claim submission process
- ⏱️ Slow response times
- 🤷♀️ Inconsistent information from representatives
- 📁 Issues with uploading/submitting documents
My Retirement
From 23K App Store ratingsWhat we love
- 👍 Helpful and knowledgeable agents
- 🚀 Quick and easy to use
- 🔒 Secure and confident experience
Room to improve
- 🐛 Clunky and buggy app
- 🔍 Limited functionality compared to website
- ⚠️ Frequent update issues
Bugs and requests
AFmobile®
Reported bugs
4 issues- App crashing or freezing
- Incorrect claim information displayed
- Submitted claims disappearing or not processing
- Inability to upload all required documents
Requested features
5 requests- Allow pasting of information into form fields
- Improve calendar/date selection functionality
- Provide more transparency on claim status
- Add ability to view previously submitted documents
- Streamline the wellness/cancer claim submission process
My Retirement
Reported bugs
3 issues- Login and update issues
- Crashes and freezes
- Unreliable and inconsistent performance
Requested features
3 requests- Improved navigation and UI
- Real-time investment tracking
- Ability to manage accounts and settings
In-app purchases
AFmobile®
No in-app purchases
My Retirement
No in-app purchases
Questions
Is AFmobile® free?
Is My Retirement free?
Which has better reviews, AFmobile® or My Retirement?
Do AFmobile® or My Retirement have ads?
Which is updated more often, AFmobile® or My Retirement?
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