Comparison

AFmobile® vs My Retirement

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AFmobile®

Manage your American Fidelity reimbursement accounts, insurance benefits, and annuities. File and track claims, view policy details, and access account balances. Prepare for enrollment by calculating savings and learning about available benefits.

Highlights
  • File and track claims
  • View policy coverage
  • Access EOBs
  • Check account balance
  • Store receipt images
  • Calculate pre-tax savings
  • Manage personal information
Features
Read full description

AFmobile® Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®. Manage your benefits: File and track claims View policy to see what’s covered Access electronic EOBs Connect to your reimbursement account funds: File claims and check account balance See recent Benefits Debit Card transactions and details Store receipts or other documentation images Stay close to your account: Elect text and email notifications Manage personal information Enroll in direct deposit AFmobile is a great tool when preparing for your enrollment. The app allows you to: Calculate pre-tax savings, Determine how much to contribute to your FSA, and Learn about the importance of benefits and which options are available to you. Your account balance may not reflect recent pending Benefits Debit Card transactions. There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/mobile/forms/app-feedback/.

About

My Retirement

Access your employer-sponsored retirement plan on the go. View account balances, asset breakdowns, and manage contributions. Plan your retirement readiness with integrated financial planning tools.

Highlights
  • Account balance viewing
  • Asset class breakdowns
  • Contribution management
  • Active loan viewing
  • Retirement readiness assessment
  • Fingerprint/facial recognition login
Features
Read full description

If you’re in an employer-sponsored retirement plan with services provided by Nationwide, check out the My Retirement app. Using fingerprint or facial recognition, you can look at your account on the go, or see your retirement readiness using My Income & Retirement Planner. Get the retirement and financial planning help you want, including: • Viewing account balances • Asset class breakdowns • Managing contributions • Viewing active loans Some features may not be available to all plans.

Screenshots

AFmobile®4 screens
My Retirement4 screens

Verdict

The call

AFmobile® and My Retirement both sit at 4.8 stars, but that hides the real split: 85% of AFmobile®'s written reviews are positive against 50% of My Retirement's. AFmobile® also leads on ratings volume (83K vs 23K). My Retirement's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.6 vs 17.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for AFmobile® against 4.8 for My Retirement. Both are backed by a comparable volume of ratings — 83K and 23K respectively. Written reviews are what separate them: 85% of AFmobile®'s written reviews are positive against 50% of My Retirement's.

UpkeepUpdate frequency

AFmobile® ships an update every 6 weeks, My Retirement monthly. Both last shipped on September 24, 2026.

Scorecard4 real differences · 6 level
AFmobile® versus My Retirement: the parameters behind the verdict, then further details
ParameterAFmobile®My Retirement
PriceFreeFree
Rating4.8 (83K ratings)4.8 (23K ratings) — better
Positive reviews84.6% of reviews — better49.6% of reviews
Number of ratings83K — better23K
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size70 MB47 MB
Age rating4+4+
DeveloperAmerican Fidelity Assurance CompanyNationwide Mutual Insurance

Customer experience

AFmobile®

All ratings83,317 ratings
Positive97.8%
Neutral1.6%
Negative0.6%
Written reviews488 reviews
Positive84.6%
Neutral2.5%
Negative12.9%

My Retirement

All ratings21,689 ratings
Positive96.7%
Neutral2.4%
Negative0.9%
Written reviews139 reviews
Positive49.6%
Neutral9.4%
Negative41.0%

User reviews

AFmobile®

From 83K App Store ratings

What we love

  • 🚀 Easy to file claims
  • 👍 User-friendly app
  • 💯 Excellent customer service
  • ⚡️ Fast claim processing
  • 🙌 Convenient mobile options

Room to improve

  • 🐛 Buggy app experience
  • 🤔 Confusing claim submission process
  • ⏱️ Slow response times
  • 🤷‍♀️ Inconsistent information from representatives
  • 📁 Issues with uploading/submitting documents

My Retirement

From 23K App Store ratings

What we love

  • 👍 Helpful and knowledgeable agents
  • 🚀 Quick and easy to use
  • 🔒 Secure and confident experience

Room to improve

  • 🐛 Clunky and buggy app
  • 🔍 Limited functionality compared to website
  • ⚠️ Frequent update issues

Bugs and requests

AFmobile®

Reported bugs

4 issues
  • App crashing or freezing
  • Incorrect claim information displayed
  • Submitted claims disappearing or not processing
  • Inability to upload all required documents

Requested features

5 requests
  • Allow pasting of information into form fields
  • Improve calendar/date selection functionality
  • Provide more transparency on claim status
  • Add ability to view previously submitted documents
  • Streamline the wellness/cancer claim submission process

My Retirement

Reported bugs

3 issues
  • Login and update issues
  • Crashes and freezes
  • Unreliable and inconsistent performance

Requested features

3 requests
  • Improved navigation and UI
  • Real-time investment tracking
  • Ability to manage accounts and settings

In-app purchases

None

AFmobile®

No in-app purchases

None

My Retirement

No in-app purchases

Questions

Is AFmobile® free?
AFmobile® is free to download, with no in-app purchases.
Is My Retirement free?
My Retirement is free to download, with no in-app purchases.
Which has better reviews, AFmobile® or My Retirement?
My Retirement is rated higher. AFmobile® averages 4.8 out of 5 from 83K ratings, while My Retirement averages 4.8 from 23K ratings.
Do AFmobile® or My Retirement have ads?
Neither AFmobile® nor My Retirement shows ads.
Which is updated more often, AFmobile® or My Retirement?
AFmobile® ships an update every 6 weeks, and My Retirement monthly. Most recently, AFmobile® was updated on September 24, 2026 and My Retirement on September 24, 2026.

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